11/18, 8:05pm
Previously had to be bought with handset
Marking a change in policy, Apple has updated the terms of its AppleCare+ iPhone warranty, now letting customers buy it within 30 days of the iPhone purchase rather than immediately. The change was reflected on the company's support page for AppleCare+, and brings the iPhone warranty closer in line with the Mac AppleCare policy, which encouraged but did not require buyers to add the extended warranty at the time of purchase.
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05/30, 8:05pm
If rubber surface has separated from metal
MacBooks shipped between October 2009 and April 2011, regardless of warranty status, may qualify for a free "bottom case" replacement if the rubber surface has begun to separate from the metal bottom case. The company is also offering to refund owners who have paid for a repair or replacement bottom case due to this issue from authorized service providers. Users can choose to visit an Apple Retail Store or service provider, or order a self-service kit directly from Apple.
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06/23, 10:30pm
Prices: $12 per month, with $100-$200 deductable
Asurion is offering insurance for iPhones, including the iPhone 4. Available in iPhone app form, Asurion's MobileProtect covers iPhone users who lose or damage their phone. The damage coverage includes water and other liquid damage. It also covers failure after the warranty has expired. Insured clients can get a replacement phone overnight in most locations. The most common claims are for lost or stolen phones.
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06/04, 3:40pm
Two-year coverage available for $99
SquareTrade has introduced a new warranty plan for iPhone owners. The plan protects against normal use failures, along with accidental damage, such as water or impact, that is not covered by the standard AppleCare terms.
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02/23, 5:45pm
iReadFast, PDFCompress
Warranty Hero 1.1 ($5) allows users to keep track of a products life-span and its accompanying warranty. The application can track a products name, vendor, purchase date and a warranty expiry date. Optional information for serial number, price, and product image can be entered as necessary, as well as the ability to Drag & Drop receipts as a PDF and add Keywords. Version 1.1 includes a French localization, a new "Notes" field, and several bug fixes and performance enhancements. [Download - 3.7MB]
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05/27, 9:25pm
Dell breaks promises
Dell is being accused of breaking two promises it has made to customers, pertaining to its continued support of the Microsoft Windows XP platform, next-day repair service, and promotional financing plan. A note from the computer manufacturer's Small Business sales team reveals that its earlier plans to offer Windows XP on machine sales past Microsoft's June 30th deadline are null and void, instead stating that it would cease to offer the operating system past June 30th.
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