Tag - Troubleshooting
Editor's Note: crazy lawsuit stories are a special favorite among the staff as we reminisce on the stories that stood out as particularly memorable, and we have plenty of them. For every legit-but-ultimately-unsuccessful patent lawsuit or the exceedingly rare occasion where Apple is found guilty of something, there's a dozen "huh?" lawsuits. We are proud of our in-depth analysis and reporting of the Samsung-Apple battles, or the DOJ-Apple court fight, or our coverage of the California hiring-agreement case, where Apple was very clearly in the wrong. Forgive us, though; its hard to summarize those complex cases, and easy to smile at the memories of hopeless schemers and dreamers who tried to work the system and cash in quick on dubious claims.
[Update: outage resolved] Since at least 2:17 PM Pacific Time today, the iTunes and App Stores appear to be dysfunctional for at least some users. The problem appears to be most severe in the northeastern US and in England, but there are scattered reports from a number of other countries, though not all users are affected. For those that are, however, upgrades and purchases are not able to go through. This also is having an impact on Apple's streaming services and the ability of users to log into their iTunes accounts.
A lawsuit borne of the short-lived "Error 53" issue that happened to some iOS devices where the Touch ID button had been replaced or repaired by unauthorized non-Apple personnel was dismissed on Tuesday by a US District Court judge, who rejected both the plaintiff's original complaints and their amended claims following Apple's release of a tool to restore iPhones bricked by the anti-tampering feature, which was designed to prevent third-parties from altering or hacking into the Touch ID sensor.
Every so often, people browse the Internet and the Mac App Store to try and find useful things to add to their app arsenal, but sometimes it's hard to find discounted apps that you really want to get. For App Deals for OS X, the MacNN staff has compiled a list of apps for your Mac that are either a great bargain, or even free for a short while.
You can easily find and install plugins for Apple Mail, little extras that add new functions to it. What you can't do so easily is uninstall them. There's no section in Mail/Preferences where you can untick something, for instance, and no Plugins pane in System Preferences. All of which becomes a right pain when the plugin goes wrong.
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Cirrus creates Lightning-headphone dev kit
Apple supplier Cirrus Logic has introduced a MFi-compliant new development kit for companies interested in using Cirrus' chips to create Lightning-based headphones, which -- regardless of whether rumors about Apple dropping the analog headphone jack in its iPhone this fall -- can offer advantages to music-loving iOS device users. The kit mentions some of the advantages of an all-digital headset or headphone connector, including higher-bitrate support, a more customizable experience, and support for power and data transfer into headphone hardware. Several companies already make Lightning headphones, and Apple has supported the concept since June 2014. http://bit.ly/29giiZj
Apple Store app offers Procreate Pocket
The Apple Store app for iPhone, which periodically rewards users with free app gifts, is now offering the iPhone "Pocket" version of drawing app Procreate for those who have the free Apple Store app until July 28. Users who have redeemed the offer by navigating to the "Stores" tab of the app and swiping past the "iPhone Upgrade Program" banner to the "Procreate" banner have noted that only the limited Pocket (iPhone) version of the app is available free, even if the Apple Store app is installed and the offer redeemed on an iPad. The Pocket version currently sells for $3 on the iOS App Store. [32.4MB]
Porsche adds CarPlay to 2017 Panamera
Porsche has added a fifth model of vehicle to its CarPlay-supported lineup, announcing that the 2017 Panamera -- which will arrive in the US in January -- will include Apple's infotainment technology, and be seen on a giant 12.3-inch touchscreen as part of an all-new Porsche Communication Management system. The luxury sedan starts at $99,900 for the 4S model, and scales up to the Panamera Turbo, which sells for $146,900. Other vehicles that currently support CarPlay include the 2016 911 and the 2017 models of Macan, 718 Boxster, and 718 Cayman. The company did not mention support for Google's corresponding Android Auto in its announcement. http://bit.ly/295ZQ94
Apple employees testing wheelchair features
New features included in the forthcoming watchOS 3 are being tested by Apple retail store employees, including a new activity-tracking feature that has been designed with wheelchair users in mind. The move is slightly unusual in that, while retail employees have previously been used to test pre-release versions of OS X and iOS, this marks the first time they've been included in the otherwise developer-only watchOS betas. The company is said to have gone to great lengths to modify the activity tracker for wheelchair users, including changing the "time to stand" notification to "time to roll" and including two wheelchair-centric workout apps. http://bit.ly/2955JDa
SanDisk reveals two 256GB microSDXC cards
SanDisk has introduced two 256GB microSDXC cards. Arriving in August for $150, the Ultra microSDXC UHS-I Premium Edition card offers transfer speeds of up to 95MB/s for reading data. The Extreme microSDXC UHS-I card can read at a fast 100MB/s and write at up to 90MB/s, and will be shipping sometime in the fourth quarter for $200. http://bit.ly/294Q1If
Apple's third-quarter results due July 26
Apple has advised it will be issuing its third-quarter results on July 26, with a conference call to answer investor and analyst queries about the earnings set to take place later that day. The stream of the call will go live at 2pm PT (5pm ET) via Apple's investor site, with the results themselves expected to be released roughly 30 minutes before the call commences. Apple's guidance for the quarter put revenue at between $41 billion and $43 billion. http://apple.co/1oi1Pbm
Twitter stickers slowly roll out to users
Twitter has introduced "stickers," allowing users to add extra graphical elements to their photos before uploading them to the micro-blogging service. A library of hundreds of accessories, props, and emoji will be available to use as stickers, which can be resized, rotated, and placed anywhere on the photograph. Images with stickers will also become searchable with viewers able to select a sticker to see how others use the same graphic in their own posts. Twitter advises stickers will be rolling out to users over the next few weeks, and will work on both the mobile apps and through the browser. http://bit.ly/29bbwUE