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Apple readies iOS 7.1.1, accelerates iOS 8 and OS X 10.10 testing

04/17, 9:54am

Content of v7.1.1 update unknown

Apple is preparing an immediate follow-up to iOS 7.1 in the form of v7.1.1, according to web traffic data from 9to5Mac. The site says that it has received "numerous" hits from v7.1.1 devices operating in areas around Apple's Cupertino campus. It's not clear when the update will go live, or what it will contain, but the version number suggests that it should arrive relatively soon and mostly contain bugfixes.

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BBC iPlayer, Sky Go, Now TV iOS apps suddenly failing to stream video

04/17, 9:26am

Bug may possibly be affecting other apps

Several UK-based iOS apps -- including BBC iPlayer, Sky Go, and Now TV -- have suddenly stopped streaming video, the BBC reports. The issue began last night, and is still ongoing; the source of the problem is so far unknown, as is whether other apps are also being affected. The director of Now TV, Gidon Katz, indicates that the issue can be temporarily fixed in Sky and Now by rewinding iOS' clock by a day, but that triggers other problems -- including preventing access to the App Store -- and doesn't solve the flaw in iPlayer.

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Forums: audio problems, Logic X questions and more

04/15, 10:32am

audio problems, Logic X questions and more

This week in the MacNN forums, members help other long-time users and Fresh-Faced Recruits resolve problems. Forum members are assisting one Fresh-Faced Recruit with an iMac that is unable to recognize audio inputs or outputs after a power failure, but so far have been unsuccessful in their attempts. Yesterday, Junior Member "phkc070408" was trying to determine if there was a way to assign a specific key or series of keys to type a pre-programmed set of text.

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Forums: iOS home screen improvements

04/11, 2:56pm

iOS home screen improvements

This week in the MacNN forums, members discuss ways that Apple could change the home screen in iOS after "Hawykeye_a" noted that there hasn't been any real changes in the way that iOS works and provided some suggestions of things he thought could be modified. Today, one Fresh-Faced Recruit was looking for a way to edit icons on their Mac, and turned to the forums for advice.

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Apple confirms its services not affected by 'Heartbleed' flaw

04/10, 8:42pm

SSL bug could still be found in Mac servers running PostgreSQL, MacPorts, other add-ons

Apple has confirmed on Thursday that all of its operating systems and key web services, as well as its website and iCloud service, are not affected by the "Heartbleed" SSL flaw that is threatening much of the web. The "Heartbleed" bug, a flaw in the implementation of later versions of OpenSSL -- which is used by many but not all websites to handle secure log-ins and other transactions -- has put as much as two-thirds of the World Wide Web at risk.

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Forums: file sharing, backlit keyboards and more

04/08, 3:44pm

file sharing, backlit keyboards and more

This week on the MacNN forum, members have been assisting Mac Enthusiast "jszrules" with determining why File Sharing is automatically enabled on multiple occasions after having to restart their computer due to it freezing. Yesterday, Grizzled Veteran "jmiddel" shared their joy with the forums after finding a Logitech backlit keyboard to use with their Mac desktop after years of blindly plucking away at the standard Apple keyboard for years.

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Apple seeds Xcode 5.1.1 'golden master' to developers

04/04, 6:58pm

Heavy bug-fix update indicates final release imminent

On Friday, Apple seeded a "golden master" (GM) version of Xcode 5.1.1 to developers. The "golden master" is usually a release the company feels will not be changed before the final, but is tested one more time to find any showstopper issues. The new update features a substantive number of bug fixes and enhancements. Xcode 5.1.1 will also mark the beginning of a deprecation of some features, including the Apple Text Services (ATS) framework, which is being migrated to CoreText.

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Forums: PDFs, GPUs, free apps and more

03/28, 2:57pm

PDFs, GPUs, Free Apps and more

This week the MacNN forums, forum-goers discussed a wide range of topics -- from virtual machines and merging PDFs to new GPUs for a Mac Pro. One long-time member turned to the forums yesterday looking for virtual machine software that was able to assign specific optical drives to specific VMs after having no luck finding software with this feature in the past. Mac Elite "And.reg" started a thread this week looking for a way to merge multiple PDFs into one PDF using Preview.

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Apple expands worker education, supply chain audits

03/28, 2:36pm

2013 Supplier Responsibility summary builds on previous successes

Apple has updated its Supplier Responsibility report, highlighting both continuing improvement and pointing out new initiatives designed to further improve conditions and social issues along its supply chain. Apple reports it achieved 95 percent compliance among all suppliers in limiting workers to a maximum 60-hour work week in 2013, and the company has doubled the number of factories offering free worker education and development programs. The company is also now training additional environment, health and safety (EHS) personnel for its workplaces.

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Forums: Coaxing Mavericks onto older Macs

03/25, 2:27pm

Coaxing Mavericks onto older Macs

MacNN forum goers try to help Mac Elite "Helmling" figure out a way to get Mavericks to run on a MacBook from mid-2007, as well as provide some interesting insight on how this can be accomplished. "ShortcutToMoncton" is looking for good backup software that can assist in backing up their data to multiple drives.

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Forums: the true faults of iPhone photography

03/21, 3:04pm

the true faults of iPhone photography

This week in the MacNN forums, Mac Elite "PeterParker" started a thread discussing the pros and cons of taking pictures with an iPhone from the point of view of someone who has studied professional photography. Today, one Mac Elite hit their head against the wall while trying to figure out problems with iTunes 11, and turned to the forums looking for advice.

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'Now-fixed' iTunes Connect downtime fouled app releases

03/20, 7:03pm

17-hour disruption delayed launch of redesigned Starbucks app

Apple developers are still fuming over a prolonged outage of the company's iTunes Connect service, which started yesterday afternoon (5PM PT) and continued on until 10AM PT on Thursday. While not all developers were affected, a cascade of Twitter messages from frustrated app creators indicated that Apple's description of "some users" being affected was a not-insignificant percentage, and for some is still an ongoing problem.

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GarageBand for Mac gets MP3 exports, new Drummer add-ons

03/20, 2:37pm

Drum expansion requires in-app purchase

Apple has released a minor update for the Mac edition of GarageBand, v10.0.2. The main addition is the ability to export songs directly to MP3, saving time and effort in conversion. Apple has also added three new Drummers and drumkits for the rock, R&B, and singer/songwriter genres, but only for people who've purchased the app's complete sound library.

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iOS 7.1 breaking Personal Hotspot on unsupported networks

03/19, 3:26pm

Apple forces users to pick carriers with official deals

iOS 7.1 appears engineered to block people from using the iPhone's Personal Hotspot (tethering) feature on carriers without official support, complaints on Apple's support forums indicate. Previously it was possible to manually edit APN settings to connect to any carrier. Since that editing is gone, though, tethering has been limited to the smaller number of carriers that officially offer Personal Hotspot.

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Apple seeds new betas of OS X 10.9.3, iTunes 11.1.6 to workers

03/18, 3:54pm

iTunes update returns local calendar and contact sync

Apple has begun seeding new pre-release betas of OS X 10.9.3 and iTunes 11.1.6 within the company. Of the two the latter is the most significant, since it's the first v11.1.6 beta and makes a critical change to iTunes, restoring the ability to sync contact and calendar information to iOS devices via a Mac. The alternative for affected people has been using iCloud sync or manual entry.

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Forums: A storage solution for a modern age

03/18, 3:36pm

A storage solution for a modern age

This week, MacNN forum-goers have been discussing the best new storage devices after Moderator "OreoCookie" upgraded their machine to a Retina MBP with 256GB of solid state storage and needed more. "RobOnTheCape" turned to the forums looking for help trying to figure out why the SSD on their MacBook Air was full.

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Apple drops Windows 7 support from Boot Camp for 2013 Mac Pro

03/17, 4:50pm

Change could upset some Mac users

Apple has formally dropped Windows 7 support in Boot Camp for users of the 2013 Mac Pro, an updated support document reveals. It's not clear why the change was made, but it can also be seen in Boot Camp Assistant, which insists on "Windows 8 or later" during the Windows installation process. The omission could upset some Pro users who don't like the touchscreen-oriented interface additions made in Windows 8.

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Apple begins charging for some online chat support cases

03/17, 3:24pm

Potentially cheaper than calling phone support

Although the timing has proven slightly different, Apple has otherwise confirmed rumors and begun charging some customers for online chat support. For people out of warranty coverage, chat now costs $19 per incident. AppleCare staff can choose to waive that fee though, particularly in cases where a problem was quickly resolved. Another given exception is if a product was just recently bought.

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Google+ Hangouts, Sheets, Chat down through Monday afternoon

03/17, 2:01pm

Majority of Google services remain unaffected

Users have discovered outages in some Google services. At noon ET, Google+ Hangouts, Google Sheets, and Google Talk were all inaccessible by most users worldwide. Google has since restored access to all three, with restoration times around 3PM EST for each with no other comment or discussions on the matter. The outage did not appear to affect Google's search engine or other services.

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Google, Speakeasy DNS users cut off from Apple web services [u]

03/12, 8:13pm

Fault is likely due to hacker attack rather than Apple-originated issue

[Update: attack over] Users around the world -- particularly those who rely on Google DNS or Speakeasy to provide their DNS connections -- were seeing some (but not all) of Apple's websites blocked. In particular, the attack seems focused on Apple.com and iTunes, with other services such as iMessage and Game Center seemingly unaffected. The attack is now over, but it remains unclear if Google DNS was the source of the issue or just the first to propagate the bad DNS entries.

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Apple shrinks iPhone return window from 30 to 14 days

03/12, 10:12am

Brings iPhone in line with other Apple products

Apple has reduced the no-questions return window for iPhone buyers from 30 calendar days to 14, sources and new terms on Apple's US website reveal. The change is technically only due to take effect tomorrow, March 13th, but Apple's website has already made the new policy standard. As usual, returned phones must have been bought directly from Apple -- online or offline -- and include all their original box contents.

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Apple wins patent on tech for auto-optimizing aging devices

03/11, 9:52am

Could keep older Apple devices relevant for longer

Apple has won rights to a new US patent, Modifying operating parameters of a device based on aging information. The concept would bake aging detection circuitry into a device, set to react if parameters fall outside of a predefined scale, or using data collected from other users. As a device gets older, the circuitry could help optimize performance and extend battery life.

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Apple updates Remote, Xcode, Podcasts, iAd Producer, GarageBand [u]

03/10, 3:48pm

Remote gains Apple TV upgrades

(Updated with Logic Remote news) In the wake of iOS 7.1 and Apple TV 6.1, Apple has released updates to Remote, Podcasts, and GarageBand for iOS, as well as Xcode and iAd Producer for desktops. While the Podcasts and GarageBand updates merely include bugfixes, Remote can now control iTunes Radio on an Apple TV. Apple TV owners have also gained the ability to browse purchased video through the app.

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Apple TV 6.1 makes it easier to hide unwanted apps

03/10, 2:41pm

Bypasses Parental Controls menu

In tandem with iOS 7.1, Apple has released new firmware for the Apple TV, v6.1. While a relatively minor update, the code adds the ability to hide unwanted apps, a frequently-requested feature. It was previously only possible to change visible apps by blocking them through the Parental Controls menu. 6.1 can be downloaded through the Apple TV Software Update system.

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iOS 7.1 adds CarPlay support, improvements to Siri, iTunes Radio

03/10, 1:27pm

Available for all iOS 7-compatible devices

After a lengthy development and testing period, Apple has released the finished version of iOS 7.1 to the public. The code makes a number of improvements to iOS 7, for instance enabling CarPlay support in yet-to-be-launched vehicles. Siri will now let users hold down the Home button to decide how long a device should listen, instead of having to wait for the system to decide no one is talking. More naturalistic voices have been supplied for Japanese, British and Australian English, and Mandarin Chinese.

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Forums: the future of Mac OS X debate continues

03/07, 1:49pm

the future of Mac OS X debate continues

This week in the MacNN forums, members continue to debate what the future of Mac OS X will hold, with some forum-goers noting that Microsoft is attempting major redesigns and customers are rejecting it. On another topic, "Can I delete apps without having to enter ID?" asked Mac Elite "jeff k" yesterday.

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Report: iPhones less likely to be damaged, more likely to be stolen

03/07, 12:41am

ProtectCell report highlights iPhone, iPad desirability; tablet thefts rising

Third-party insurance firm ProtectCell has issued a report based on its two million policies with various mobile device owners, saying that while iPhone users are 46 percent less likely than other platform smartphone owners to need a replacement device due to accidental damage, they are 65 percent more likely to have their device get stolen or go missing than other groups.

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iOS 7.1 imminent, linked to iTunes Festival SXSW app, rumor claims

03/04, 2:49pm

App will allegedly require iOS update

A public release of iOS 7.1 may be imminent, says John Gruber. The tech commentator says he's learned that the app Apple will use to stream iTunes Festival SXSW will require v7.1. Since the festival starts next week, that means that v7.1 would have to be ready in a matter of days.

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Apple to begin charging for out-of-warranty online chat support

02/28, 7:18pm

Will charge $20 for single support 'incident,' users can apply for exceptions in some cases

Next week, according to sources, Apple will launch a new "paid chat" support option for those users who are completely out of warranty service. The system will work on a "pay per incident" basis, and cost $20 to resolve a problem. On occasion, users will be refunded the charge if the problem turns out to be a known defect that Apple has a coverage program for, even if the device is out of warranty.

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Forums: where is OS X heading?

02/28, 3:07pm

where is OS X heading?

This week in the MacNN Forums, a discussion was started about the direction that OS X might be headed after Mac Elite "PeterParker" posed the question "Do you think OS X will receive a radical redesign?" to fellow users. Forum-goers discuss what iPhone choice would be better, an iPhone with 16GB of storage or 32GB.

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Software update coming to fix iPhone 5s' Touch ID issues, source says

02/28, 10:24am

Will reportedly solve 'fade' glitch

Apple is at work on a software update that will fix a "fade" glitch with the iPhone 5s' Touch ID sensor, a source says. The company has reportedly been working with the original AuthenTec team -- which was absorbed into Apple in 2012 -- to smooth out iOS' recognition software. The problem is that while Touch ID appears to be extremely reliable for the first few months after setup, some users have subsequently encountered intermittent failures.

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Scattered reports of broken AirPlay mirroring in 10.9.2 appear

02/27, 11:15pm

Issue does not affect all users; differing types of failures reported

Threads in the Apple Support Communities reporting issues with AirPlay mirroring and extended displays after installing OS X 10.9.2 have appeared, with no clear pattern or cause determined as of yet (though having older hardware may be a factor). Apple released 10.9.2 on Monday to address a serious SSL vulnerability and to upgrade some features. Users have reported a menagerie of different issues, complicating the situation.

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Mac Pro SMC Update 2.0 allows fanless Power Naps

02/26, 4:35pm

First Mac Pro-oriented update since December

Apple has posted a new download for owners of the 2013 Mac Pro, SMC Firmware Update 2.0. The patch lets a computer enter Power Nap without turning on the fan for "most" Power Nap activities, according to Apple. It also solves a problem with low-speed USB devices not being detected at boot.

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iTunes 11.1.5 fixes syncing problems, iBooks-related bugs

02/26, 2:25pm

Minor maintenance release

Apple has released a minor update for iTunes, v11.1.5. The new code mainly deals with a glitch related to syncing. It also, however, improves compatibility with iBooks for Mac for users of OS X Mavericks.

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Report: OS X 10.9.2 puts Mail back on track at last

02/25, 10:33pm

Fixes issues with Gmail, Exchange, unread counts and more

A new report by TidBITS' Joe Kissell, author of the forthcoming Take Control of Apple Mail, says that Tuesday's release of OS X 10.9.2 makes great strides towards fixing the known issues with the rewritten version of Mail crafted for OS X Mavericks. As reported earlier, Apple released the update earlier today to address a number of issues, including a serious SSL vulnerability, as well as add FaceTime Audio calling and a new version of Safari among other changes.

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Forums: "Epic" security flaw in iOS and Mavericks

02/25, 3:41pm

"Epic" security flaw

Recent news of a security flaw in iOS and OS X Mavericks that has compromised Wi-Fi VPN (now patched in a new system update) has sparked a discussion about the problem in the MacNN forums this week. Today, Moderator "Thorzdad" took to the forums after trying to install the iOS update to fix the above mentioned security flaw, and saw that it was going to take six hours. Wondering if this was normal, he started the thread titled "iOS-7 a six-hour download?"

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OS X 10.9.2 goes live with SSL fix, new FaceTime, Messages features

02/25, 1:46pm

SSL fix present but undocumented

(Updated with Safari, security updates for Lion, Mountain Lion) Following a long beta-testing period, Apple has released the finished v10.9.2 update for owners of OS X Mavericks. The software primarily adds support for FaceTime audio calls in both the FaceTime app and Messages. The two apps have also gained contact blocking, allowing people to screen out individual users.

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Apple seeds internal pre-release build of OS X 10.9.2

02/24, 12:43pm

Update expected to include FaceTime improvements, fix for SSL vulnerability

Apple has started seeding a pre-release version of OS X 10.9.2 to some of its own staff, sources tell AppleInsider. The code is listed as build 13C64, and is thought to foreshadow an imminent public release. Significantly the update is said to include a number of important changes, including the ability to block individuals in Messages, audio calls and call waiting for FaceTime, and a promised fix for SSL security.

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Apple rumored to have bought out beta test tech outfit Burstly [u]

02/21, 2:56pm

TestFlight suddenly drops Android support

(Updated with Apple confirmation) Apple may have bought out Burstly, the developer of the beta-testing platform TestFlight, sources tell TechCrunch. Without any formal announcements, the company has suddenly stopped taking new customers for its SDK, and told people it will be discontinuing its Android product. The only way people have learned about the changes is through exchanges with @testflightapp, the company's Twitter account. Even then, Burstly has been asking developers to submit email forms to get answers.

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Forums: Larger iPads? Yea or nay?

02/21, 2:40pm

Larger iPads? yea or nay

This week in the MacNN Forums, members debate the practicality of larger iPads in the thread titled "What would a larger iPad really be good for?" which was started by Mac Elite "PeterParker," who wondered if iPads portability is actually its best feature. In the thread titled "iMessage black hole" Mac Elite "abbaZaba" was trying to figure out why it was that when people switched from an iPhone to a phone running Android, messages sent from iMessage would seem to get lost -- and they wondered if fellow forum-goers had a similar experience.

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Apple releases iOS 7.0.6, 6.1.6 to cope with bugfixes

02/21, 2:02pm

iOS 7 update deals with SSL connection problems

Apple has released a pair of new iOS updates, iOS 7.0.6 and 6.1.6. Release notes indicate that the former deals with a problem in "SSL connection verification." 6.1.6, meanwhile, eliminates several bugs experienced by iPhone 3GS and fourth-generation iPod touch users.

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Apple seeds new build of OS X Server 3.1 to developers

02/19, 3:20pm

Follows shortly after latest OS X 10.9.2 beta

Apple is seeding a new build of the OS X Server 3.1 beta to developers, reports say. The code is identified as build 13S4101b. So far, any further improvements have gone undiscovered.

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Report: Fix for sleep-wake issues on 2013 MBAs on the way

02/19, 12:10am

Will resolve crashes that happen when MacBook Air opened after sleep

A long-standing issue that affects some 2013 MacBook Air owners, where the machine will crash upon waking from sleep, is soon to be resolved, according to reports from Apple Support representatives. Allegedly, the problem resides in a sensor that detects when the lid is being opened to wake the machine. The fix, according to Apple Support, should make up part of the forthcoming 10.9.2 update which expected in March.

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Forums: future Mac hardware

02/18, 2:59pm

future Mac hardware

Today in the MacNN Forums, Moderator "P" started a conversation about what the future of Mac computers will look like, citing an array of recent announcements from hardware manufacturers such as Intel and Nvidia. In the thread titled ""Spilt water on my MacBook when on, am I doomed?"0, one Fresh-Faced Recruit turned to the forums looking for advice while in a panic after spilling a glass of water on their MacBook.

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Mayday feature puts Amazon on top of 2014 Rescuecom chart

02/18, 2:33pm

Lenovo score drops

Amazon has shot to the top of Rescuecom's latest annual Computer Reliability Report, according to a press release. The company achieved a score of 7,590, vastly outdoing Samsung, which came in second with 768. Rescuecom determines reliability rankings by comparing computer and tablet vendors' marketshares with the numbers of repair calls its Level 3 technicians handle.

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iOS 7.1 rumored to ship 'around March 15' with new MDM tech

02/18, 11:19am

Changes won't affect most of the public

iOS 7.1 should ship "around March 15," and incorporate an overhaul of Apple's existing mobile device management (MDM) platform, a source tells AppleInsider. The company is said to be working with several MDM vendors and institutional clients on the overhaul. It has already launched a new Volume Services website, which is reportedly still in testing but includes options like "Automate MDM Enrollment" and "Buy Apps and Books in Volume." The new tools are expected to go live around the same time as iOS 7.1.

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Forums: Touch ID troubles and solutions

02/14, 2:54pm

Touch ID troubles and solutions

This week in the MacNN forums, discussion topics range from Touch ID problems, to free apps. Forum members continue to discuss problems they have had with Touch ID, and trade tips on how to overcome such issues. One Forum Regular with an early 2009 Mac Pro is trying to get their computer to read a MP3 disk, but isn't able to, so they turned to the forums looking for help.

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iTunes Connect outages prevent developers from posting apps

02/13, 2:10pm

Difficulties not reflected on official system status page

A number of App Store developers are encountering iTunes Connect outages when trying to submit new or updated apps, complaints suggest. In some instances people have been unable to connect for almost 24 hours, and the problem appears to be affecting developers around the world. Despite this, Apple's official system status page for developers shows no signs of trouble.

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Report: trojan malware spreading, hiding in other Bitcoin apps

02/13, 12:51am

Now being spread through Bitcoin programs found on download.com

The newly-detected OS X malware dubbed "OSX/CoinThief.A," a "trojan horse" that disguises itself as a copy of a legitimate app, has spread to other Bitcoin applications. SecureMac, an anti-virus software seller, discovered the original implementation of the malware disguised as a pre-compiled version of an open-source Bitcoin tool. It has now been seen pretending to be other Bitcoin apps, some of which are available on Download.com.

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iOS 7.1 solves problem with force-quit killing location services

02/11, 2:54pm

Glitch devastating some developers

iOS 7.1 beta 5 appears to solve a problem that can kill all location tracking on a device, according to VentureBeat. In iOS 7.0.x, force-quitting an app that uses location services can also disable all location-aware functions, which were previously able to run in the background. This is said to be crippling some developers of location-based apps, such as Life360, which in the switch to iOS 7 saw drops in its userbase ranging from 30 to 50 percent.

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