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July 2 - 3:35pm EDT
Owners of an iPhone with a broken screen can now have the display replaced at an Apple Store, reports say. Apple has typically kept most of its iPhone repairs out of retail, instead relying on central facilities to have a device fixed if it is not simply swapped. Replacing a display involves a special machine, which removes the old one using suction, allowing a new one to be attached with minimum struggle. [full story]
July 2 - 12:35pm EDT
The iPhone 3GS launch on June 19th produced a "best-ever sales day" for AT&T's retail stores, a leaked memo is said to claim. The carrier similarly notes that it experienced its second-largest amount of one-day foot traffic, and the most transactions and upgrade eligibilities it has ever had to process. This comes despite also recording the largest-ever number of phone and feature orders through the AT&T website. [full story]
June 29 - 9:30am EDT
Apple Stores in the United States are experiencing widespread shortages of the iPhone 3GS, the company's stock-tracking systems show. As of Sunday, 13 out of 211 stores were completely sold out of the 3GS, in any capacity. The most difficult model to find is said to be the 16GB white phone, which is absent from more than half of locations at 121. [full story]
June 18 - 10:50am EDT
Canadians should now be able to buy iPhones from Apple Stores, Apple has announced. While the iPhone 3G has been on sale in Canada since its 2008 launch, buyers have typically had to turn to a Rogers or Fido store to pick up the product. People should now have the option of heading to one of the country's nine Apple outlets, located in Calgary, Edmonton, Toronto, Vancouver, Laval and Montreal. An Ottawa store opening is anticipated for August. [full story]
June 15 - 3:35pm EDT
Apple is looking to open a new store in Dublin, Ireland, says the Sunday Tribune. Apple is said to have hired property advisor Jones Land LaSalle to find a location, with urgency being linked to falling rent in Ireland, triggered by the current worldwide recession. The Tribune suggests that Apple is likely searching for a building with about 6,000 square feet split between two levels. [full story]
June 12 - 1:30pm EDT
Apple's new Scottsdale Quarter retail store uses a radically different design in some respects, observers note. Ceilings in the building are approximately 20 feet high, and lined with a 75-foot long skylight, reducing dependence on artificial lighting. Aiding the skylight is an all-glass front and rear, permitting visitors to see directly through the store. [full story]
June 11 - 10:20am EDT
Apple has announced that its newest Apple Store, situated in Scottsdale, Arizona, will be opening at 6PM this Friday. The outlet will be Arizona's largest Apple Store, occupying nearly 10,000 square feet of the Outdoor Lifestyle Center in the Scottsdale Quarter. Store hours will be 10AM to 9PM Monday through Saturday, and 12PM to 6PM on Sundays. [full story]
June 10 - 3:20pm EDT
Apple is pushing hard to get rid of older MacBooks still sitting in inventory, a company memo indicates. While having introduced new MacBook Pros on Tuesday, a number of outdated systems continue to be stocked at Apple Stores. "Our Macbook Family has been updated and all current stock of Macbook and Macbook Pros need to be sold," the memo tells store representatives, and various groups supplied by Apple. "All current in store computers are on a first come first serve basis." [full story]
June 6 - 4:30pm EDT
MacNN today obtained photos of the interior of the upcoming Ottawa Apple store believed in progress for August. The Rideau Centre location appears to be in mid-construction and already has some familiar elements of Apple stores, including the framework for the Genius Bar at the rear of the store as well as the wall displays. Compared to most Apple stores, the single-storey location is slightly larger than average. [full story]
June 4 - 2:45pm EDT
Apple's flagship store in New York City has proven extremely profitable, reporting sales of approximately $440 million a year, according to the New York Post. Part of this may be attributable to people shopping less in the SoHo area, instead purchasing more goods at Fifth Avenue stores. Such behavior would be odd however, considering that Fifth Avenue stores typically have shorter hours than their SoHo counterparts. The Fifth Avenue Apple Store pulls in at least some extra revenue as a result of being open 24 hours a day. [full story]
June 2 - 3:05pm EDT
Information has emerged on two new Apple Stores, located on opposite sides of the United States. The most prominent is Apple's fourth New York City outlet, which while acknowledged by the company has not been given an official location. Reports now suggest that the store is under construction in Manhattan's Upper West Side, at the corner of 67th and Broadway. The site was formerly a Victoria's Secret, but has already been surrounded by a facade resembling the cubic shape of an Apple Store. Photos can be seen below. [full story]
June 2 - 12:30pm EDT
As hinted at through earlier word from the company, Apple has relaunched its One to One retail training program. Still costing $99 in annual fees, membership in the program can now only be had at the time of a Mac purchase, which in turn must be made through Apple's phone, retail or online ordering services. One to One was formerly available to anyone willing to pay. [full story]
May 28 - 11:45am EDT
Apple's retail plans for 2009 also include the remodeling of dozens of stores, a company executive says. "We know that a lot of people are cutting back, but we're doing the opposite," explains Apple's senior VP for retail, Ron Johnson. The company is known to have some $28.9 billion in reserves, which some investors say has gone unexploited; a small portion of this money should now be going towards upgrading 100 existing outlets, in addition to the previously-announced construction of 25 new stores worldwide. [full story]
May 7 - 11:35am EDT
iPod and iPhone owners may eventually be able to fill up their players using dedicated iTunes kiosks, a recent patent application hints. A traditional problem with Apple handhelds has been the limited means of loading new media; even following the advent of the mobile iTunes Store, the main method of adding music and video remains syncing at home. Using a kiosk, Apple notes, people could rapidly load players without a conventional network connection, in places such as airports, malls or hotels, or even within trains and jets. [full story]
May 6 - 10:10am EDT
A dedicated Santa Barbara, California Apple Store will open this Saturday, Apple has announced. The shop is located at 928 State Street near the Paseo Nuevo Shopping Center, and will host a grand opening event at 10AM. Regular store hours are scheduled for 10AM to 9PM between Monday and Saturday, and 11AM to 7PM on Sunday. [full story]