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Apple dominates Consumer Reports support rankings

03/10, 5:30pm

Apple beats Dell, Lenovo by 36 percent or more

Consumer Reports today gave Apple a major lead in its rankings for both desktop and notebook technical support [subscription required]. Among more than 7,000 readers, Apple's help scored 87 and 86 points in each category and was much higher-rated than any other computer manufacturer. Lenovo came closest in notebooks with just 63 points, while Dell fell far behind in desktops with a 55-point score.



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