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Tag - Reliability
A pair of new studies -- including one from the notoriously Apple-averse Consumer Reports -- have shown that despite a lack of official Apple "Black Friday" and "Cyber Monday" promotions, its mobile products from notebooks to smartphones are widely considered to be the best, and saw industry-beating growth with consumers during the holiday as a result. In particular, the iPad line saw a spike in activations of new purchases, while MacBook owners turned out to be far more satisfied with their purchase than Windows notebook owners.
Cloud-based backup service Backblaze is releasing the data it used to create its recent hard drive reliability study. The data collection covers over 41,000 hard drives, used by the company in its custom Storage Pods to hold customer data, and is said to be the "largest data set on disk drive performance" to have ever been provided to the public.
A new reliability report from Rescuecom shows Apple placing in second place, beaten by Samsung by a wide margin. The new report for the first quarter of 2013, which now takes into account tablets as well as computers, also puts Apple ahead of Lenovo, Asus, Toshiba, HP, Dell, and Acer, with both Sony and Panasonic dropping out of the rankings entirely.
Repair and how-to guide site iFixit has compiled their teardown and repair-guide results on the top tablets into one comprehensive report, and ranks Apple's iPad lineup (with the exception of the original iPad) very poorly for repairability, though it is Microsoft's Surface Pro tablet that gets the lowest possible mark. The Windows 8-based Dell XPS 10 gets the highest marks for being easy to disassemble, but is dinged (like most tablets) for having the LCD fused to the protective glass layer. Offsetting this, a number of studies have shown the iPads to be by far the most reliable tablet.
RescueCom has released its first Computer Reliability Report for 2011. First quarter 2011 results showed Apple gaining market share, surging 26 percent to a 9.7 percent share -- mostly at the expense of Dell Computers. The growing popularity seems to have affected the company's reliability rating, however, as the computer and iOS device-maker fell from second to fourth place for the quarter. RescueCom has ranked Apple consistently at or near the top mark in reliability over years of tracking, and Apple was a close second as recently as the
Apple has moved up to the second position in Rescuecom's latest computer reliability ranking. The company scored a lower percentage of calls and almost doubled its reliability score to take second place, with a result that would have been good enough for first place in the previous quarter. Asus had a huge, 400 percent jump in score to take first in the second quarter. Apple and Asus bumped IBM/Lenovo to third despite the company's improved numbers, while Toshiba and HP/Compaq maintained fourth and fifth, respectively, despite improved scores.
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Google prevails in UK street mapping case
Possibly setting the stage for other court battles in the UK, a High Court fight between Google and StreetMap.EU has concluded in Google's favor. StreetMap.EU claimed that Google's dominance in the field destroyed the 20-year-old firm's business, when Google started promoting its own service in search results over the older company's -- the judge disagreed. Commercial director Kate Sutton said after the judgment that "StreetMap has been frozen in time; because of what Google did, StreetMap has not been able to properly invest in the website since 2007." An appeal is planned. http://bloom.bg/1KKhECt
TestFlight updated for iOS, watchOS
Apple on Thursday updated its developer-oriented TestFlight software to version 1.3.2 for compatibility with apps being developed for iOS 9.3 watchOS 2.2, along with the usual "stability and performance improvements." Some developers, however, are still reporting some issues loading beta apps onto the watchOS 2.2 beta. The latest beta for developers was released on Monday, and is available through the App Store or Apple's developer portal. [3.60MB] http://apple.co/1PQ64pF
CBS: No recent streaming conversations with Apple
CBS CEO Les Moonves has made remarks, casting doubt on a launch of Apple's live streaming television service. In interviews this week, the executive said regarding negotiations with Apple that "we had conversations awhile back, and we haven't had recent conversations with them," adding that "the phone is always ringing" regarding similar services, but not with Apple on the line. http://cnnmon.ie/1PptJM6
Complex date setting bug crashes 64-bit iOS device
A serious bug has been spotted with iOS devices running iOS 8 or newer, with a 64-bit processor. If a user disables auto-check time, and manually sets the date of a device back to as far as it will go, then again to January 1, 1970, and finally rebooting, the iPhone is crashed, perhaps terminally. The bug affects the iPhone 5s and newer devices, running a processor from the A7 and up. Theories abound as to the cause of the crash, but the most credible seems to be a clock set to less than an arbitrary "zero" date, causing all manners of routines relying on the time setting to fail during startup. http://bit.ly/1TV6psS
Weber buys iDevices' iGrill, Kitchen Thermometer
Cooking gear manufacturer Weber is purchasing iOS accessory manufacturer iDevices iGrill and Kitchen Thermometer lines. As part of the purchase, Weber is working in parallel with iDevices to roll out a new version of the products, and associated apps, this spring. The terms of the deal were not disclosed. CEO of iDevices Chris Allen said that the transition will allow the company to "focus even more heavily on becoming a leader in the home automation market." http://bit.ly/1PFk3uZ
Vevo music video app launched for Apple TV
Vevo today announced its new native tvOS app for the fourth generation Apple TV. The new app allows users Siri Remote navigation for discovery of top videos by genre, or to search for individual artists and videos. Playlists generated on another device sync between all the iterations of the app. http://apple.co/1PFhxEU
HydraDock team unveils USB 3.1 Type C Roadie
KickShark, the team that brought the HydraDock desktop USB-C dock to market, has launched a Kickstarter project for The Roadie -- a USB 3.1 Type C standard-compliant pocket hub for the 12 inch Apple MacBook and other compatible devices. The Roadie occupies the same footprint on a desk as a credit card, with a short USB-C male cable on one end for connecting to a 12 inch MacBook, and a female USB-C port on the other end for plugging in a MacBook power adapter. One side has an RJ45 jack for gigabit Ethernet, and an HDCP-compliant HDMI jack that handles up to 4K displays. KickShark promises shipment of all products within four weeks of campaign completion. The "early bird" offer for the hub is a $69 commitment, with a $79 commitment for a Roadie after 500 backers have pledged. http://kck.st/1o6knw5