Tag - Reliability
A pair of new studies -- including one from the notoriously Apple-averse Consumer Reports -- have shown that despite a lack of official Apple "Black Friday" and "Cyber Monday" promotions, its mobile products from notebooks to smartphones are widely considered to be the best, and saw industry-beating growth with consumers during the holiday as a result. In particular, the iPad line saw a spike in activations of new purchases, while MacBook owners turned out to be far more satisfied with their purchase than Windows notebook owners.
Cloud-based backup service Backblaze is releasing the data it used to create its recent hard drive reliability study. The data collection covers over 41,000 hard drives, used by the company in its custom Storage Pods to hold customer data, and is said to be the "largest data set on disk drive performance" to have ever been provided to the public.
A new reliability report from Rescuecom shows Apple placing in second place, beaten by Samsung by a wide margin. The new report for the first quarter of 2013, which now takes into account tablets as well as computers, also puts Apple ahead of Lenovo, Asus, Toshiba, HP, Dell, and Acer, with both Sony and Panasonic dropping out of the rankings entirely.
Repair and how-to guide site iFixit has compiled their teardown and repair-guide results on the top tablets into one comprehensive report, and ranks Apple's iPad lineup (with the exception of the original iPad) very poorly for repairability, though it is Microsoft's Surface Pro tablet that gets the lowest possible mark. The Windows 8-based Dell XPS 10 gets the highest marks for being easy to disassemble, but is dinged (like most tablets) for having the LCD fused to the protective glass layer. Offsetting this, a number of studies have shown the iPads to be by far the most reliable tablet.
RescueCom has released its first Computer Reliability Report for 2011. First quarter 2011 results showed Apple gaining market share, surging 26 percent to a 9.7 percent share -- mostly at the expense of Dell Computers. The growing popularity seems to have affected the company's reliability rating, however, as the computer and iOS device-maker fell from second to fourth place for the quarter. RescueCom has ranked Apple consistently at or near the top mark in reliability over years of tracking, and Apple was a close second as recently as the
Apple has moved up to the second position in Rescuecom's latest computer reliability ranking. The company scored a lower percentage of calls and almost doubled its reliability score to take second place, with a result that would have been good enough for first place in the previous quarter. Asus had a huge, 400 percent jump in score to take first in the second quarter. Apple and Asus bumped IBM/Lenovo to third despite the company's improved numbers, while Toshiba and HP/Compaq maintained fourth and fifth, respectively, despite improved scores.
Now AAPL Stock: 98.8 ( + 0.9 )
Kanex GoPower USB-C charges MacBook
Accessory maker Kanex has introduced a new GoPower model of battery pack featuring both a traditional USB port for charging smartphones and tablets as well as a USB-C port. The new 15,000mAh model offers enough power to fully recharge a 12-inch Retina MacBook, which uses the USB-C port for power, or an iPad Air 2 one and a half times, an iPad mini 4 around 2.5 times, an iPhone 6s Plus approximately 4.4 times over, and an iPhone 6s up to seven times over. The unit, which sells for $100 from Amazon or Kanex directly, outputs 5V at 3A on its USB-C port, and 5V at 2.4A on the USB-A port, and features pass-through charging and priority charging detection technology. http://amzn.to/25lMwD0
Google Paris HQ raided by investigators
Google's Paris headquarters has been raided by dozens of French police. The Tuesday raid was part of an ongoing investigation into possible tax-avoidance practices, stoked by widespread dissatisfaction with the way multinationals like Google are structuring their business operations. Although trading in many countries around the globe, Google reports its international sales only in tax-friendly Ireland, similar to a practice adopted by Apple. According to French law, if it completes any of its sales contracts in France and not Ireland alone, it could be in breach of its laws. Google, for its part, denies any wrongdoing, and said that it is fully compliant with French law. http://reut.rs/1Udk2T9
Apple TV extends universal search to NBC
Apple has extended its universal search function on the Apple TV to now include NBC shows in its results, provided the user has installed the NBC tvOS app. The search results can be generated either through Siri, or through the Search app, and includes support for searches by title, genre, and actor, among other queries. NBC joins CBS, more recently, among other channels including: Disney Channel; Disney Jr; Disney XD; FOXNOW; FXNOW; HBO GO; HBO NOW; Hulu; Nat Geo TV; Netflix; PBS; PBS Kids; SHOWTIME; SHOWTIME Anytime; Starz, and Watch ABC, all of which are supported by universal search. http://apple.co/25lGi5R
Comixology fires up $6 all-you-can-read service
Amazon-owned Comixology has launched an all-you-can-read comic subscription service. After a 30-day free trial, for $6 a month, subscribers can draw from a large selection of the Comixology library, minus Marvel and DC comics. For now, the service is US-only. http://bit.ly/1WMAOft
QuarkXPress 2016 now shipping
Quark is now shipping QuarkXPress 2016, the newest version of Quark's graphic design and desktop publishing software that now features near-WYSIWYG fixe HTML5 publishing as well as improved operability with InDesign and Illustrator and support for multi-Color Gradient Blends, OpenType Stylistic Sets, a Color Picker (Eyedropper tool), Touchpads for Pinch and Zoom (Mac only) and more. Users on any previous version of QuarkXPress (versions 3-10) can upgrade to version 2016 for $350, while QuarkXPress 2015 users can upgrade to 2016 for $180; new licenses are available for $850 (education licenses are available for $90). http://bit.ly/1OL23Pu
Kanex debuts GoPower USB-C for MacBooks
Kanex today introduced its GoPower USB-C, a portable power solution designed to charge a USB-C MacBook on the go along with an iPhone or iPad simultaneously. Featuring 15,000 mAh of power--capable of charging an iPhone 6s seven times or the USB-C MacBook one full time--the GoPower USB-C Portable Battery features one 3A USB-C port and one 2.4A port for other devices, priority charging detection technology and a pass-thru charging to your devices when the battery is plugged into a power source. http://bit.ly/1TKaf8z
i.am+ EPs earphones are Apple Store exclusive
Musician turned consumer electronics entrepreneur Will.i.am has launched a new pair of Bluetooth wireless earphones, dubbed the i.am+ EPs. The new earphones are an Apple Store exclusive, and feature large 14mm drivers and aptX support for high-quality wireless streaming. The i.am+ EPs support A2DP controls, have a 30-foot range and can last up to six hours on a charge. The design is said to be inspired by the "iconic shape of vinyl records," and are made from spun metal and paired with a woven fabric cord. When not in use, the EPs magnetically click into place around the neck. The iam+ EPs are available now at select Apple Store and Apple.com for $230, are available in gold-on-black or black-on-black. http://bit.ly/1OKVlt2