Tag - EE
British carrier EE has been fined £1 million ($1.5 million) by regulator Ofcom for failing to resolve customer complaints in a three-year period from July 2011 until April 2014, against Ofcom's Code of Practice. The Next Web reports that EE failed to provide information to consumers about the alternative dispute resolution scheme, a way UK companies and customers can resolve an issue between the two parties by going through an independent body, nor did it send "deadlock letters" to customers when such a stalemate occurs. EE has 20 working days to pay the fine.
British carrier EE has turned on Wi-Fi calling for its subscribers in the United Kingdom. Launching initially on the Lumia 640, with the Samsung Galaxy S6 and the S6 Edge set to offer it from April 10 and more devices in the future, EE's version uses the phone's dialer instead of a secondary app, and will allow customers to make or receive calls and texts from both the cellular network and Wi-Fi hotspots. EE expects to have more than five million of its subscribers capable of using Wi-Fi calling by the summer.
British carrier EE has pledged to spend £1.5 billion ($2.3 billion) over the next three years to spread LTE service across the United Kingdom. The carrier plans to flood the country with 4G/LTE coverage, and is aiming to cover more than 99 percent of the population with the higher-speed service by 2017, exceeding its current footprint for its aging 2G service, and blanket 90 percent of the UK geography with the high-speed wireless connection.
A suggestion by the British government has prompted carriers to improve their mobile networks. EE, O2, Vodafone, and Three have all agreed to collectively invest at least £5 billion ($7.8 billion) into a program to improve their mobile networks across the United Kingdom, in order to avoid being forced to implement a proposed "National Roaming" scheme.
British Telecom has confirmed it is looking to acquire a carrier in the United Kingdom, with EE being their primary target. BT has entered into an "exclusivity agreement" with Deutsche Telekom and Orange to acquire EE in its entirety, which if completed will mean that BT will own a mobile phone network for the second time in its lifetime.
British Telecom (BT) may reacquire O2, a mobile phone network the company originally created, according to reports. BT is said to be in talks with two carriers about a possible acquisition, and while one is the Telefonica-owned O2, the other potential target is EE, the carrier offering services from both Orange and T-Mobile in the United Kingdom alongside its own LTE coverage.
British carrier EE has expanded its service into the living room, by launching its first set-top box. The EE TV is similar to YouView, in that it provides access to over 70 Freeview broadcast channels, catch-up services, and access to other online services such as YouTube, though unusually the company has opted to heavily integrate it with mobile devices.
More stores from failed British mobile phone retailer Phones 4U are being scooped up for use by a second carrier, with shops to be rebranded and reopened in a short space of time. EE, operator of Orange and T-Mobile in the country, has signed a deal with administrators to acquire 58 of the stores from the company, pending court approval, and in the process attempt to keep on 359 affected employees at the locations.
UK retailer Phones 4U has gone into administration -- the UK equivalent of bankruptcy protection -- following a decision by network operator EE not to renew a contract ending in September 2015. The company now lacks any network partners, as earlier this month Vodafone said it would skip extending its own contract. All of Phones 4U's 550 stores are shut today, and will only reopen if and when administrators decide business can resume. The situation could endanger the jobs of some 5,596 workers.
The OnePlus One will be receiving an upgrade to Android L, OnePlus has confirmed. Writing on the device's support forum, the phone manufacturer promises to have the update ready for rolling out to devices within three months of Google releasing a final build of the mobile operating system. Though exact dates are unknown, Google is expected to release Android L sometime in the fall,, suggesting the OnePlus One will gain it before the end of this year.