Tag - Consumer Reports
A pair of new studies -- including one from the notoriously Apple-averse Consumer Reports -- have shown that despite a lack of official Apple "Black Friday" and "Cyber Monday" promotions, its mobile products from notebooks to smartphones are widely considered to be the best, and saw industry-beating growth with consumers during the holiday as a result. In particular, the iPad line saw a spike in activations of new purchases, while MacBook owners turned out to be far more satisfied with their purchase than Windows notebook owners.
Testing by Consumer Reports on some practical and aesthetic aspects of the crowded smartwatch field has shown that the Apple Watch is the best of them all. The magazine tested 11 smartwatches for ease of use, heart-rate tracking, scratch resistance, screen readability, step count accuracy, water resistance, and in other areas. The stainless-steel version of the Apple Watch bested all comers in screen readability, ease of use, pairing speed, scratch resistance, water resistance, and heart-rate accuracy.
Customer rights group Consumer Reports has run a survey evaluating the public's opinion of the Time Warner Cable and Comcast merger, and the results strongly disapprove of the combined company. According to the survey, 56 percent of respondents oppose the merger, with 11 percent in favor. The remaining 33 percent had no strong opinion one way or another. However, most respondents still feel that the merger will have negative effects on consumers.
Consumer protection magazine Consumer Reports has now advised readers to "hold off" on buying Google's Nexus 7 tablet, citing significant reported issues with the device's touch screen and built-in GPS. While praising the device generally, the magazine said it would urge caution to its readers until the issues are resolved.
Consumer Reports has released its annual satisfaction survey, which ranks AT&T at the bottom of the list once again. Respondents maintained similar ratings for the carrier, which showed the worst scores of all four major US carriers in last year's survey. Verizon also showed consistency, holding its position as the best-rated major carrier.
In its August issue, Consumer Reports has orchestrated a rare test of 45 smartphones with a focus on their integrated cameras. It finds that the eight-megapixel camera in the T-Mobile G2X was the very best, with very good still images and the best in terms of video quality. The story also includes ratings for stand-alone cameras and camcorders as well as advice on taking good photos.
Barnes & Noble scored a symbolic win on Friday as the new touchscreen Nook topped the Amazon Kindle in Consumer Reports' new e-reader ratings [sub. required]. The new Nook reached 78 points to the Kindle 3G's 77 owing to the simpler, much more focused design. Many features were equal, and the Nook just edge Amazon's reader in format support.
Consumer Reports' refreshed notebook rankings [sub. required] gave Apple the top spot in virtually all notebook rankings. As of late May, the updated MacBook Pros led the 15-inch category with 76 to 78 points versus Dell's XPS 15 at 73 points, while the 17-inch models just edged ahead of the HP dv7 (79 points) with 80 and 81 points. All of the 13-inch models placed second at 70 to 72 points, but they were only topped by Apple's own 13-inch MacBook Air, which leapt ahead at 76 points.
Consumer Reports on Monday disputed claims that the white iPhone 4 was thicker than its black counterpart. Using calipers, the buying advice magazine claimed both color iPhones were about 0.37 inches. It went so far as to try three cases and said all three fit properly.
AT&T is at the back of the rankings for carrier service quality in the US, Consumer Reports said in its latest paper issue. Having already been near the back in the 2009 study, its overall score this year was just 60, well back from T-Mobile's 69. It ranked as "worse" in every category except for text messaging, where it was still below average.