June 19 - 12:55pm EDT   Rogers has again encountered problems in its second iPhone launch, accounts say. At the Eaton Centre Apple Store in Toronto, customers have reported being unable to upgrade to the 3G S through normal methods if they are an existing iPhone customer. Rogers' special promotional pricing -- announced just yesterday -- is said to be so recent, it is not in the carrier's computer systems, requiring calls to customer support to confirm billing and eligibility. New activations have been unaffected, but existing iPhone owners are said to be waiting 30 to 40 minutes each to talk with Rogers. [full story]

June 18 - 10:50am EDT   Canadians should now be able to buy iPhones from Apple Stores, Apple has announced. While the iPhone 3G has been on sale in Canada since its 2008 launch, buyers have typically had to turn to a Rogers or Fido store to pick up the product. People should now have the option of heading to one of the country's nine Apple outlets, located in Calgary, Edmonton, Toronto, Vancouver, Laval and Montreal. An Ottawa store opening is anticipated for August. [full story]

June 11 - 10:50am EDT   Canadian carrier Fido has posted information on its iPhone 3GS pricing and subscription options. As in the US the phone will be launching June 19th, with a 16GB phone costing $199, and a 32GB model $299, when either is combined with a three-year voice and data plan. Fido will also be offering the iPhone 3G for $99, when bought under the same terms. Contract-free pricing should be available, though figures are not yet ready. [full story]

June 2 - 10:20am EDT   Canadian carrier Rogers has made some significant alterations to its iPhone Value Packs, which supplement the the basic voice and data plans for Apple's handheld with features like call display and text messaging. Of significance is that the Smartphone and Visual Voicemail packs are now $20 per month, having formerly cost $15. The Smartphone pack provides "enhanced" voicemail instead of the iPhone-native Visual format. [full story]

April 8 - 10:05am EDT   Canadian carrier Fido, a subset of Rogers, has begun selling "refreshed" iPhone 3Gs, reports say. The phones were originally bought and returned within Fido's 15-day return window, reflecting conditions similar to various refurb discounts outside of Canada. The Fido phones are specifically not refurbished, however, having only received minor attention before being put back on sale. [full story]

March 24 - 4:05pm EDT   The $30, 6GB data plan remains available for iPhones bought through Canada's Rogers, a customer care worker claims. Although originally offered as an early promotion, the plan is still said to be available, in spite of a lack of publicity and allegations of massive overcharges if a user's account information is suddenly changed. The plan is in fact said to be available with any Windows Mobile smartphone on a three-year contract as well, the main caveat being that shoppers may have to ask for it. [full story]

March 23 - 4:15pm EDT   Some Canadian iPhone subscribers are suddenly finding themselves overcharged for their data usage, a customer complaint received by MacNN suggests. The customer notes that as with a number of Canadians, he signed up to Rogers Wireless' initial data plan for the iPhone 3G, which cost $30 per month for 6GB. Several months later however a bill for "hundreds of dollars" was received, a result of the original data plan having mysteriously disappeared from his account. [full story]

March 13 - 1:00pm EDT   Bell may refuse to upgrade to next-generation networks if the Canadian government does not concede to demands, a statement from the company proposes. The country's telecommunications regulator, the CRTC, recently issued a ruling that would require the company to open up its next-generation networks to competitors. Bell is only one of two national Internet service providers in Canada however, and would likely gain no more than diminished profits if forced to cope with competition. [full story]

February 6 - 1:25pm EST   Apple's planned Ottawa retail store should open its doors by the end of August, a reliable source tells MacNN. The store -- Apple's ninth in Canada and the first for the country's capital -- is at least expected to open before the end of 2009, one of only 25 new outlets scheduled worldwide this year. The reduced construction comes in the wake of a global economic recession. [full story]

February 5 - 9:25am EST   Apple has already begun its retail store expansion plans for 2009, with photos emerging of construction in Greensboro, NC, along with a building approval for a long-awaited Georgetown location and several international locations, including Brighton in the UK, and Ottawa, Canada. A tipster who observed workers building the Greensboro store notes that the workers were standing on what appeared to be a palette with a railing made from 2x4s. [full story]

February 4 - 3:25pm EST   Canadian wireless provider Fido on Wednesday announced it is offering the BlackBerry Pearl 8100 smartphone from Research in Motion. Only available in black, the handset is being priced as low as $25 CAD on a three-year voice and data plan. The lowest-priced data plan is the $15-per-month unlimited Personal Email on BlackBerry. [full story]

October 3 - 11:10am EDT   The end of September has brought an end to a Rogers/Fido iPhone offering of 6GB of data for $30 CAD, which is being replaced with two new subscription options. The revised plans are slightly different than rumored ones, and come at a cost of either $60 or $75 per month. On the $60 plan users will get 250 daytime minutes, 1GB of data, 75 sent text messages, Visual Voicemail, and unlimited evenings and weekends (9PM to 7AM on Rogers, 7PM to 8AM on Fido). Additionally, Fido customers get unlimited network calling and billing by the second. [full story]

September 5 - 9:30am EDT   Rogers Wireless will be changing its base iPhone bundles come October 1st, an anonymous source claims. Having agreed to extend its popular 6GB data plan to the end of September, the Canadian carrier has only so far made reference to changes in normal iPhone data plans for subsequent months. The rumored new bundles would include a $60 plan with 250 daytime minutes, 75 texts and 1GB of data, as well as Visual Voicemail, three months of unlimited local calling, and a permanent MY5 Local option. At present, an equivalent $60 plan grants just 150 minutes and 400MB of data, with no MY5 Local calling included. [full story]

August 7 - 12:50pm EDT   Some Canadian ISPs may soon be facing extra charges, according to reports. Bell Canada, which delivers ADSL broadband through its Sympatico service, has decided to add usage charges to the bills of smaller ISPs who lease network capacity. These ISPs currently pay only for "aggregation links," representing a fixed bandwidth throughput, such as 1Gbps; the amount of data actually used by customers on that connection has been irrelevant. [full story]

August 7 - 1:40am EDT   A number of iPhone 3G users, particularly in Canada, have been reporting a strange error when using Safari at 3G Speeds. Users receive this error message: "kCFErrorDomainCFNetwork error 302." Users on Apple's support pages and a variety of other forums have written about the problem. [full story]