Tag - British Airways
British Airways is introducing new hardware to its check-in systems, in order to cope with the popularity of the Apple Watch and the airline's mobile app. New Scan and Go devices that British Airways claims will make the process quicker for wearers of the smartwatch, with 136 of the scanners being installed at check-in desks across terminal 3 and terminal 5 at London's Heathrow airport for use by passengers from December 15.
British Airways has become the first European airline to allow the use of smartphones and tablets throughout a flight. The change in policy at the airline after the European Aviation Safety Agency's (EASA) rule alterations mirrors that of American counterparts after the FAA made a similar decision. While passengers will be able to use mobile devices from terminal to terminal, Reuters reports that devices are still required to go into "Flight Mode" for the journey itself.
Airlines may use electronic tags for luggage labeling instead of paper versions in the future. British Airways is using a Designworks-created electronic baggage tag as part of a trial, with information able to be updated on the e-paper display wirelessly using a smartphone app and an NFC or Bluetooth connection, allowing it to be used multiple times and potentially saving waste. If successful, British Airwars will provide larger quantities of tags to customers, which could also potentially be reused by other airlines.
British Airways has begun a pilot project testing the iPad with cabin crews. 100 crew members have been given the tablet so far, with the goal of streamlining some aspects of customer service. Each iPad is, for example, loaded with passenger lists and seating charts, which are updated just before each flight. Crews can likewise check Executive Club status and special meal requests.