Tag - Apple ID
A number of users are reporting issues with sites used to recover Apple ID passwords, with some users apparently unable to use the online services. Reports of glitches and problems with the sites, including appleid.apple.com and iforgot.apple.com started to appear online late yesterday, with complaints ranging from the sites being completely down in some cases, to others not being able to update their credentials with verification on a device,
Apple is saying that a "misunderstanding" caused it to briefly advise a Victoria, British Columbia woman seeking to transfer her late husband's digital account to her own name that she would need a court order, rather than the usual proof of death. Peggy Bush, 72, and her daughter Donna sought to have the Apple ID password of her deceased husband's account transferred to Mrs. Bush, in part because she wished to continue playing a freemium card game (and presumably access other data) on his iPad.
In addition to iOS 9, Apple has updated its iTunes program for OS X to version 12.3 to support the new iOS release, tweak some aspects of the "love" rating, improve iTunes accessibility with VoiceOver, and add support for two-factor authentication for Apple IDs -- along with the usual "improvements to overall stability and performance." While any changes or fixes to the paid Apple Music service or its relationship to iTunes Match are not mentioned, fixes for Up Next and Recently Played are included.
PC users that have been curious to try out Apple's suite of productivity programs, formerly known collectively as iWork, are now able to do so from the main iCloud.com website, the feature having been taken out of Apple's beta.icloud.com lab. Earlier this month, Apple made a free 1GB account available to any users who wanted to sign up but did not have an Apple device, but only within the beta site. Now the applications (in their web versions) are available free for anyone with an Apple ID to use.
Along with the death of AOL logins for use in Messages, the ability of AOL members to use AOL credentials to log into iTunes and its various stores is ending next month, Apple reports. The move, which appears to have been instigated by AOL, will mean that users who use AOL logins will need to migrate to an Apple ID in order to preserve purchase records and access to purchased items from iTunes, the iOS App Store and the iBookstore.
Apple is either testing or in the process of rolling out two-step verification for its iCloud.com portal, optionally allowing users who want to use the two-factor authentication to enter a random four-digit passcode on their device in order to add it to a list of "trusted" devices. The option is not yet available to Apple ID accounts that have previously set the preference for using two-step verification, but improves security over the default "Apple ID password only" method.
Late Wednesday afternoon, Electronic Arts reported that it had finally closed a serious vulnerability on its web servers that allowed hackers to host a fake "Apple ID" page -- part of a phishing scam that attempted to trick users into visiting the fake page and supplying personal information and credit card details that Electronista reported on earlier today. Netcraft, which originally spotted the compromised pages, reported the problem to EA on Tuesday night.
A web server owned by game publisher Electronic Arts has been compromised and used in a phishing attack against users of Apple services, a security firm has claimed. The server, apparently used to host a calendar under the ea.com domain, is said to be used to try and acquire the Apple ID credentials of potential victims by posing as an account verification site.
In an effort to further promote and support the iPad for students, the company is bending a rule that children under 13 can't have Apple ID accounts and allowing schools and "approved educational institutions" to create accounts for students under the age limit. Children between 13 and 18 are now requested to review the terms and conditions with parents or guardians when creating an account. In order for schools to implement Apple IDs for kids under 13, the institution must obtain the students' parent's consent.
With the release of the iPhone 5, a number of previous and new customers are encountering first-hand the new reality of Apple's increased emphasis on better security: it is now much more difficult to reset one's iCloud or Apple ID password than it used to be. While this is overall better for consumers in terms of making it harder for identity thieves to gain control of an account, it is also more difficult for customers who may not be able to jump through the newly-required hoops set up to ensure their identify before a reset can occur.