Tag - American Airlines
American Airlines has filed a lawsuit against in-flight Internet provider Gogo, attempting to get out of its contract so the airline can use a competitor. The suit, filed on Friday, claims ViaSat is offering a faster service to competing airlines, including Virgin America, Jet Blue, and United Airlines, which American Airlines believes allows it to break the contract agreement and switch providers, so it can provide in-air connections to passengers on a par with its opposition.
[Updated with further explanation of issue following investigation] A software bug that is suddenly causing iPads, used as "electronic flight bags" (EFBs) by pilots for American Airlines, to shut down and become unresponsive is causing delays and groundings of "several dozen" flights on the airline as experts scramble to identify the issue. One passenger on one of today's affected flights, which was delayed for more than two hours, said that the pilot had claimed the entire 737 fleet on American was affected by the issue.
Samsung has confirmed earlier rumors that AT&T will be the first US carrier to offer its Galaxy S4 Zoom to customers, from November 8th. Priced at $200 on a two-year contract or $25 per month under AT&T Next, the Galaxy S4 Zoom has a 4.3-inch qHD screen with a dual-core 1.5GHz processor, 1.5GB of RAM, LTE connectivity, and a 16-megapixel CMOS sensor on the back with optical image stabilization, a Xenon flash, and a 10x optical zoom.
American Airlines has finished deploying iPads to all of the planes in its fleet, according to an announcement. Over 8,000 tablets have been issued to pilots and trainers as a replacement for their earlier paper-based flight bags, which weighed around 35 pounds each. Each iPad is loaded with essential information such as flight manuals and navigation charts.
American Airlines' flight attendants will soon be assisting passengers with the help of Samsung's Galaxy Note. The airline has announced that all 17,000 of its flight attendants will be getting one of Samsung's stylus-enabled phablets to help them access passenger information, track food and beverage preferences and purchases, and stay up-to-date on travel conditions.
The Federal Aviation Authority (FAA) has given approval for American Airlines to replace its flight manuals with iPad versions. The airline is the first commercial carrier to replace the satchels with the tablet, saving $1.2 million dollars annually in aviation fuel. The iPad remains the only tablet approved for aviation use by the FAA.
As promised back in June, American Airlines is now offering the Galaxy Tab 10.1 to passengers flying in premium seats. The devices will replace the airline's traditional entertainment options and come preloaded with 70 movies, including 30 new releases and three exclusive titles from Paramount. TV shows and audio files will also be available on the tablets.
An apparent leak on Tuesday maintained that the FAA has already approved the iPad for all purposes. The ZDNet tip had American Airlines being the first whose cockpits would use iPads at every stage of the flight, not just logbooks. The first flight would come on Boeing 777 aircraft, where Apple's tablet would also handle charting and flight manuals.
Gogo has unrolled a major upgrade to its in-air Wi-Fi access for 2012. Starting with Virgin America, its ATG-4 spec Wi-Fi promises to quadruple the practical speed, enough to where HD video streaming is an option. It upgrades to the faster EVDO Revision B standard for its 3G and also has upgrades to improve the connection quality, such as two modems on the aircraft to reduce bottlenecks and a directional antenna to focus the signal.
American Airlines has reasserted its commitment to expand its in-flight Wi-Fi program. After first announcing expansion plans in May, the company now promises to outfit its entire Boeing 767 fleet with Gogo Wi-Fi and a new 'Entertainment On Demand' system for streaming movies and TV shows.