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App allows users to create customized chat rooms, log in with any user name
Facebook's Creative Labs team is bringing a new, yet old way to socialize over the Internet to users through its application Rooms. The free iOS app lets users create custom chat rooms on a topic, without requiring any special log in or connection to a Facebook account. Instead, users can select whatever...
Carrier pulls $33 billion in revenue, added over 2 million mobile, broadband customers
AT&T's quarterly results fell short of industry projections when the company announced $32.9 billion in revenue for the third quarter of 2014. The resulting earnings per share (EPS) was $0.63, missing the projected $0.64 EPS on $33.25 billion in revenue. While the company may have missed projections,...
August infection subjects customers of 395 stores to data theft
Restaurant chain Dairy Queen has confirmed that 395 of its 4,500 US locations have been affected by the "Backoff" malware, which has in turn, compromised customer's credit card information. Restaurants in 46 states were affected, with customers in Hawaii, Louisiana, Rhode Island and Vermont escaping...
FTC settlement involves providing refunds to customers affected by premium SMS subscriptions
AT&T has been hit with a $105 million fine for allowing "premium" SMS subscriptions and other charges to be applied to customer accounts, a practice known as "cramming." The carrier has settled with the US Federal Trade Commission (FTC) over the charges, with the majority of the settlement devoted to...
Improvement in customer service, expansion of low-cost broadband demanded
Several states are having regulatory discussions in governmental circles about the Comcast and Time Warner Cable merger. Two New York state agencies, the Division of Consumer Protection Utility Intervention Unit (UIU) and the Department of Public Service, are taking serious issue with the merger and...
Custom machine builders jump into new technology with GTX 970, 980 configurations
With the release of the new Nvidia Maxwell-based GTX 970 and GTX980, a number of custom computer builders have started offering the cards in their configurations. Leveraging the new Maxwell architecture benefits like dynamic super resolution and voxel global illumination, builders including Maingear,...
Custom options include water cooling, hardware airflow control starting at $2018
Digital Storm has announced a new custom gaming computer that is aimed at the upper end of the enthusiast market, called the Velox. The unit brings a new level of customization to mid-sized computers, bringing numerous options including a hardline water cooling system and a hardware fan controller only...
John Legere predicts T-Mobile will overtake Sprint in total customer numbers this year
T-Mobile is the largest pre-paid wireless provider in the United States, the carrier has revealed. In an announcement proclaiming the high figures, president and CEO John Legere claims the customer increases will continue to a point where it will overtake Sprint and become the third-biggest carrier in...
T-Mobile surpasses 1M customer additions for fifth successive quarter
T-Mobile is continuing to enjoy high customer growth in the United States, with the carrier receiving more than 1 million total branded net customer additions in the last quarter, according to its latest quarterly financial report. Taking into account unbranded net customer additions as well, T-Mobile...
Virgin Custom can limit data to specific services, can be changed mid-month
Sprint's prepaid cellular service Virgin Mobile is offering a new tariff which offers a high level of personalization to users. From a base plan, Virgin Custom users are able to pick and choose what parts of their plan can be adjusted throughout the month, including limiting the smartphone's data usage...
Expected 'iWatch' acceptance, customer loyalty, new iPhone, strong management all factors
On the same day as Apple's stock hit a 52-week high, closing at $96.43 per share on Monday, two major brokerage houses have upped their predictions for year-end AAPL prices to $110, which would put the stock past its best-ever performance, even adjusted for the number of additional shares created. Morgan...
Guarantee begins June 27 for new customers activating a new line of service
At Sprint's Happy Connecting event in Chicago, the company made a number of announcements, including a 30-day risk-free trial of the network. Building upon the expansion of LTE and Sprint Spark, the carrier is looking to give customers a satisfaction guarantee on its services. With a mobile data network...
Public Service Commission to conduct investigation over customer benefit
The New York State Public Service Commission (PSC) will take a deep look into the proposed merger of Comcast and Time Warner Cable, according to a statement released from Governor Andrew Cuomo's office. The commission will examine the proposed deal to see if the two companies coming together would be...
Canadian all access customers registering before June 30 receive discount
Google announced today that Google Play Music has finally jumped the Canadian border. The music streaming service, which features over 25 millions songs across multiple music labels and genres, is finally available in Canada for the first time. The service launched in the US in 2011.
Aggressive T-Mobile customer growth costs carrier dearly
T-Mobile's achieved its best quarter for customer growth, with the net 2.4 million new subscribers marking the first time it has gained more than 2 million customers in a three-month period, the company revealed in its first quarter results. The growth comes at a cost, with the carrier posting a loss...
Atlantic, Grande, RCN customers gaining Netflix on TiVo cable boxes
Customers of Atlantic Broadband, Grande Communications, and RCN will be seeing the Netflix app on their cable set-top boxes in the near future. The Washington Post reports the three cable companies will add the Netflix app to TiVo boxes they have supplied to approximately 500,000 customers from April...
Google Glass Home Try-On scheme sends Glass units, frames to customers
Google has started a pilot scheme where it sends potential Google Glass customers test units, so they can try the device on from home. E-mails sent to people who had previously let Google know they wanted to buy the device, offering for a free "home try-on kit" to be sent to them, including a variety...
Government of Russia swaps iPads for customized, secure Samsung tablets
Russian government officials have opted to stop using iPads in official capacities, possible due to concerns about alleged "backdoors" that allowed for NSA monitoring (which Apple has denied). Instead the government has arranged a deal with Samsung that will see politicos using customized, secured tablets...
First Comcast transparency report details government requests for customer data
Comcast received a total of 24,698 requests for customer data from law enforcement officials in 2013, the company has revealed in its first transparency report. The telecommunications provider is joining a number of other technology companies, including competitor Verizon, in providing summary figures...
Malware identified before it sent any customer data outside Target
Reports are circulating that Target knew of its "Black Friday" data breach much earlier than it said it did. Allegedly, the company was alerted by security firm FireEye that there was a potential problem as early as November 30, but no action was taken. Additionally, auditors discovered that Target had...
War for customers with T-Mobile intensifies with new offer
AT&T is increasing the amount it is giving to customers to sign up, as well as existing customers, by offering $100 in billing credit for every new line added to an account. The extra credit will be available to both new and existing customers, and is the latest in the continuing aggressive battle for...
Customers could get free travel to business locations
Online advertising could offer viewers free travel to businesses in the future, based on a recently-granted patent. The filing, titled "Transportation-aware physical advertising conversions," suggests a way for a system that can provide free or discounted transit of a customer to a physical location,...
Anticipatory shipping patent directs products to customers mid-delivery
Amazon may start shipping items to customers before an order is completed in the future, if a recently-granted patent is anything to go by. The patent by the retailer for a "Method and system for anticipatory package shipping" was granted on Christmas Eve, with the proposed system potentially lowering...
Sprint customers redirected from One Up to Framily plans
Sprint has withdrawn its One Up early upgrade plan in the United States, less than four months after it launched. The plan, which competed against similar offerings from T-Mobile, Verizon, and AT&T, was retired on the 9th of January, allowed customers to pay for a device over 24 monthly installments,...
Customers shifting to T-Mobile will receive up to $350 to pay old carrier fees
T-Mobile is removing the issue of Early Termination Fees (ETF) for customers wishing to change carrier, the company has revealed. The plan, confirming a rumor from earlier today, will give subscribers and families up to $350 per line to cover the ETF, with customers able to start switching from AT&T,...
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