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Will contact affected customers, replace iPhone unit
Apple has uncovered an issue "affecting a very limited number of iPhone 5s devices" that could cause the battery to stop taking a charge or in some cases drain very quickly, the company tells The New York Times. The company isn't specific about how many units of the iPhone 5s have been affected (the...
Simple Choice customers now get tethering
T-Mobile this week added new features for customers on its "pay-in-advance" Simple Choice plans, allowing them to take advantage of domestic data roaming and mobile hotspot services. The carrier confirmed the service addition to FierceWireless on Friday, but noted that it had actually become available...
Latest Evernote includes home screen customization, map notes
The latest update of Evernote's mobile app for iOS and Android has been released, offering new features and improvements. Evernote is a productivity organizer that lets users sync notes, to-do lists and photos across devices, as well as share notes through social media tools. Version 7.1 on iOS features...
Verizon earns $30.3B revenue, 1.1M more wireless customers
Verizon has beat Wall Street expectations in its third quarter financial results, adding more than 1.1 million new customers to its wireless service in the period. Overall Verizon revenues of $30.3 billion marks a year-on-year increase of 4.4 percent, with the wireless business increasing its contribution...
Customers able to download data blocked after company shutdown
Encrypted e-mail service Lavabit has temporarily reopened, to allow customers to retrieve their stored data after the service's shutdown. Customers will be able to change their account password on the service for a 72-hour period starting at 7pm Central Time today, with personal account data being made...
Carrier cancels orders that gave customers deal on Gear
T-Mobile has sent email notifications to some customers informing them that their discounted Galaxy Gear orders have been canceled and that they will have to re-order them at the regular price. Android news site Droid Life reported on Friday that T-Mobile customers had begun receiving the notifications,...
Moto X customization system said to hit Verizon next month
Verizon customers will soon have the option to fully personalize their Moto X handsets, according to a new report from notorious tech news leaker @evleaks. The rumored November 11 arrival of Moto Maker will allow customers on the United States' largest carrier to choose their own color and configuration...
New 'console' will run custom branch of Linux
Digital game distribution service Steam has revealed some information about its prototype Steam Machine that it will ship to 300 Steam users for free. The prototype machines are high-end, high-performance boxes, built out of off-the-shelf PC parts. They are fully upgradable, allowing any user to swap...
Customers have until October 15 to migrate data to other cloud hosts
Cloud provider Nirvanix has announced that it has filed for Chapter 11 bankruptcy. The company, with deep ties to IBM and Dell, has given customers with hosted data until October 15 to move data or face permanent loss. The shutdown affects a large swath of the tech industry, with the company's largest...
Move encourages customers to acquire Apple ID, hurts 'appointment scalpers'
In order to fight back against "scalpers" who book up and then sell prime Genius Bar appointment times in China and some big cities around the world, Apple is instituting a new policy that requires an individual Apple ID in order to book an appointment with an Apple Retail Store's technical staff. The...
FCC concerned about prepaid customer migration to new networks
The US Federal Communications Commission (FCC) has temporarily stopped an informal 180-day approval clock on the AT&T purchase of Alltel's retail operations. The FCC claims to have no information on how AT&T will migrate the Alltel customer base to its network "despite several Commission staff follow-up...
Free antennas for customers in four affected markets
Time Warner Cable is attempting to help customers affected by the CBS blackout by issuing free antennas. TWC is offering a free basic antenna to a limited number of subscribers in four markets, or the alternate option of $20 in Best Buy credit towards an antenna of their choice, allowing its customers...
Offers expected to be made quietly to handful of customers
Some AT&T stores will be offering refurbished models of the iPhone 3GS to prepaid GoPhone subscribers, a source says. The carrier reportedly won't be displaying the phone or advertising it in any way, but some sales clerks are expected to offer it to people who can't afford more expensive hardware. The...
First iPhone, then iPad continues to rank high in customer satisfaction
Following on from an earlier report that found the iPhone beating both Samsung and other Android-based smartphones in Samsung's home court of South Korea, the National Consumer Satisfaction Index has also revealed that the iPad has also beaten Korean companies Samsung and LG in customer satisfaction...
Use of the network free to existing Comcast customers
Comcast is beginning to give its Xfinity Internet customers an additional "xfinitywifi" SSID network in-home that is completely separate and distinct from the family's private and secure home Wi-Fi signal. The move, in effect, creates millions of hotspots for Comcast customers, available all over the...
Aimed at existing customers eligible for an iPhone 5 upgrade
Hot on the heels of iPhone 5 promotions from T-Mobile and Verizon, AT&T appears to have thrown its hat into the ring with reports that existing, upgrade-eligible customers are being targeted in a new email. The email offers special trade-in pricing for used iPhone 4S models, promising up to $200 in credit...
15GB free limit for consumers, business customers given 30GB
Google today announced a combination of cloud data storage limits. Rolling out over the next couple of weeks to all users, the search engine is allocating a total of 15GB to users, shared across Gmail, Google+, and Google Drive. Business customers are offered 30GB of unified storage shared between the...
New plan would have customers paying off phones over a year
Verizon on Friday appeared to take a step toward countering T-Mobile's recent headline-grabbing UNcarrier pricing structure. The nation's largest wireless carrier announced that it would be extending the parameters of its Device Payment Plan, allowing customers to spread the cost of a device over the...
MakerBot and Ouya team on novel 3D printed custom console case
To celebrate the impending launch of the crowd-funded Ouya Android gaming console, MakerBot and Ouya have partnered to deliver 3D printed custom cases for the device. Ouya provided MakerBot, the makers of the Replicator 2 Desktop 3D printer, with the design files for the console case and offered the...
One in three TechBargains customers say they will buy the next one
Just as happened with the original release of the iPad, more conservative tech buyers (who don't fit the "early adopter" profile) had only moderate interest in an iPad mini -- but unlike most electronics, interest in the scaled-down version of the iPad has increased significantly since its introduction,...
Existing 3G-service customers to access 4G LTE when rolled out
British carrier Three is planning to offer 4G service without requiring any changes to existing contracts, including those with an unlimited data allowance. Customers will be able to access the 4G signal on current 3G contracts without needing to pay a premium or lose any of their existing data allowance,...
Customers to receive 15Mbps connection, up from 10Mbps
Time Warner Cable has boosted connection speeds for its Standard Internet customers for no charge. The free upgrade sees connections offered going from a downstream speed of 10Mbps to 15Mbps, an increase of 50 percent, with many customers already able to use the higher speed, though some neighborhoods...
Biggest corporate customers, government eligible for program
Research in Motion today revealed a program of incentives to its largest corporate customers to encourage them to upgrade to the upcoming BlackBerry 10 ecosystem. RIM is offering online training, webcasts, and free trade-ups of licenses and services for many of its government and corporate clients still...
Shows focus on customer experience over profit
A previously-unaired internal Apple video from 2011 led by former SVP of Retail Ron Johnson and featuring rare appearances by Apple Store architects and VP of Retail Development Bob Bridger was posted to YouTube for a while on Monday (and has since been pulled). The video, about 10 minutes in length,...
Nexus 4 customers told to expect three weeks to ship
The LG-built Nexus 4 smartphone debuted to a quick sell-out this week, and reportedly some customers have begun receiving word that shipments of their devices will be delayed. Google has been sending out email notifications to some Nexus 4 customers informing them that, due to "overwhelming demand,"...
For all of the high-priced, over-engineered Bluetooth speakers in the electronics market, there is still room for mass-market solution ...VisionTek 128GB USB Pocket SSD
USB flash drives dealt the death blow to both the floppy and Zip drives. While still faster than either of the old removable media, sp ...Kodak PixPro SL10 Smart Lens Camera
Smartphone imagery still widely varies. Large Megapixel counts don't make for a good image, and the optics in some devices are lackin ...
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