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Apple internal video shows thinking behind stores

Shows focus on customer experience over profit

A previously-unaired internal Apple video from 2011 led by former SVP of Retail Ron Johnson and featuring rare appearances by Apple Store architects and VP of Retail Development Bob Bridger was posted to YouTube for a while on Monday (and has since been pulled). The video, about 10 minutes in length,...


Nexus 4 oversold, customers receiving backorder notice

Nexus 4 customers told to expect three weeks to ship

The LG-built Nexus 4 smartphone debuted to a quick sell-out this week, and reportedly some customers have begun receiving word that shipments of their devices will be delayed. Google has been sending out email notifications to some Nexus 4 customers informing them that, due to "overwhelming demand,"...


Briefly: T-Mobile and Halo 4; AT&T $100 off tablet promo

Walmart and T-Mobile team offer Halo promotion to PAYG customers

In conjunction with Microsoft's Halo 4 launch on the Xbox 360, Walmart and T-Mobile are offering fans of the game an exclusive promotional offer. Between November 6 and December 31, customers who purchase a T-Mobile pay-as-you-go unlimited talk and text plan valued at $30 per month or more will receive...


Rumor: Microsoft working on Xbox Surface 7-inch tablet

Sources suggest Xbox-centric tablet to have custom ARM processor

Microsoft is looking into making its own 7-inch tablet specifically for gaming, despite only recently launching the general-purpose Microsoft Surface. Rumors suggest that the software giant is working on the hardware, which will allegedly have a custom ARM processor and high-bandwidth RAM for gaming,...


Barnes & Noble retail stores victim of PIN pad hack

Advises customers who have retail shopped to change PIN

Book seller Barnes & Noble confessed that customers who have shopped recently in one of 63 stores in the US may have credit card information stolen. The company had discovered about September 14 that one PIN entry pad in each of its retail store had been broken into by hackers. The company defended its...


Online retailer to open 1000 virtual supermarkets in China

Customers to use QR codes on product photos for purchases

An e-commerce company in China will launch 1,000 supermarkets in the country, without stock. Yihaodian will instead show the images of products on shelves accompanied by a QR code, allowing customers to scan and pay with a smartphone. The shopping is then delivered to the customer's home at a later time.


New FileMaker deal brings easier business app building

Custom App Starter Bundle builds iOS-ready apps

FileMaker has announced the availability of its new iOS Custom App Starter Bundle, which allows users to develop and deploy custom iPad and iPhone business apps. The bundle includes a number of FileMaker tools aimed at allowing users to develop professional-looking apps aimed at solving issues specific...


Electronista eyes-on: Galaxy Note II's new features

Multi-window, action customization demonstrated

Earlier this week, Samsung released a firmware update for the European version of the Galaxy Note II, bringing increased multitasking abilities, as well as the ability to customize actions on the device according to user preferences. Electronista got a peek at how those features are going to look when...


Opinion: Apple, over promising and under delivering?

Apple seems to be leaning too heavily on the loyalty of its customers

Some recent experiences I have had with Apple on a personal level have started me questioning the direction that it is headed. From a financial perspective, the company has never been stronger - it has over $100 billion in cash and it is the most valuable company in the world based on its current market...


Skype offers free Wi-Fi in UK, Ireland through Wicom deal

Wi-Fi cost passed from customer to retail store

Skype is offering free Wi-Fi access across the UK and Ireland through its app. A deal signed with hotspot provider Wicoms will let customers connect at no charge at various "high street venues and businesses" across the country, in a move that sees the service offer free Internet connectivity for far...


Report: Apple CSRs flooded by tougher password restrictions

Better security comes at a cost for forgetful customers

With the release of the iPhone 5, a number of previous and new customers are encountering first-hand the new reality of Apple's increased emphasis on better security: it is now much more difficult to reset one's iCloud or Apple ID password than it used to be. While this is overall better for consumers...


Verizon: Share Everything plans off to a good start

Customers said switching from unlimited data

Verizon's Share Everything plans are apparently off to a better start than the carrier had expected. As CNet reports, Verizon CFO Fran Shammo said today in an investor conference presentation that the shared data plans have seen higher customer adoption than the company had anticipate when introducing...


AT&T, Walmart, Radio Shack encouraging iPhone 5 orders

All three making deals to lure customers in

While the major (and smaller) official carriers of the iPhone 5 in the US have already announced that pre-orders will begin at 3:01AM ET (12:01AM PT) on Friday, September 14, several resellers are angling to get customers into their stores on the iPhone's official debut of September 21. In AT&T's case,...


T-Mobile Unlimited and Unlocked iPhone plans detailed

T-Mobile goes after unlocked iPhone customers with unlimited plans

T-Mobile's support for unlocked iPhones has now been officially detailed, reports tmonews. Although the carrier does not sell new iPhones to customers, it has been keen to cash in on iPhone users with unlocked devices, or who off contract with their original carrier. From September 12, T-Mobile retail...


Galaxy S III 4G LTE with quad-core headed to Australia

Australian customers score Galaxy S III quad-core plus 4G LTE

Australia's Telstra and Optus networks have landed the 4G LTE version of the Samsung Galaxy S III that also carries Android 4.1 'Jelly Bean' and a LTE-compatible variant of the Exynos quad-core processor. Optus customers will be the first to get their hands on the eagerly awaited iteration and will get...


Amazon tests parcel delivery to local retailers in UK

Delivery to newsagents, corner shops to help customers

Amazon is stepping up its efforts to ship products to customers by preparing a local depot delivery service in the UK. Currently being trialled under the name CollectPlus, the pilot program has signed up nearly 5,000 corner shops and newsagents to receive customer orders in cases where it is impractical...


T-Mobile loses 205,000 customers in second quarter

Loss of 500k contract customers blamed on old devices, credit standards

T-Mobile USA has continued to lose customers, according to the carrier's second-quarter results. A loss of 557,000 contract customers in Q2 was blamed on its tightened credit standards along with older devices being phased out. A net increase of 227,000 prepaid customers, triple the numbers from the...


Leaked SDK video shows off Windows Phone 8 features

Customization, camera shown off in leak

A new video obtained by The Verge demonstrates a few features Microsoft didn't highlight when it showed off Windows Phone 8 earlier this year. The video shows a Software Development Kit version of Microsoft's forthcoming mobile OS, and it highlights a number of customization options that will be available...


SteelSeries ships Sensei RAW gaming mice

Cheaper mouse offering lacks onboard customization, LED menu

Peripheral maker SteelSeries has made its Sensei RAW gaming mice available for purchase. The pair of peripherals is a step down from its premium gaming mice, lacking some of the customization offered by the 32-bit ARM processor inside the Sensei range, but still contains the same core internals as its...


MOG and Telstra link for music streaming in Australia

Telstra customers get MOG at no data cost

In its first endeavor away from American shores, subscription music service MOG announced an exclusive partnership with Telstra, one of the largest telecom companies in Australia. The deal will give bring access to MOG's music catalog to Telstra's more than 13.3 million mobile...


Raspberry Pi pre-orders get word of imminent shipment

Raspberry Pi expected in customer hands in days

Raspberry Pi customers have started to receive e-mails alerting them to the imminent shipment of the repeatedly delayed home theatre hobbyists' micro-PC. However, while this is good news for customers eager to get their hands on the sold out Model B version of the device, some...


T-Mobile apologizes for, scraps Android notification bar ads

T-Mobile spam Android customers, says mistake

T-Mobile has issued an apology for spamming Android users on its network through their notifications bar. Some Android customers on its network received the ads promoting T-Mobile's free VIP Zone and noticed them pulling down the notification window. According to the company,...


Leak shows Nokia concept UI for Windows Phone

Screenshots bring deep customization

Several screenshot renderings that are said to have been created by a former Nokia designer suggest the company may have been considering its own custom Windows Phone interface. The concept utilizes free-form bubbles rather than Microsoft's standard Metro-style tiles, with an...


Walmart to offer in-store UltraViolet service

Customers will be able to access digital content

Walmart is reportedly preparing to launch in-store UltraViolet service, in an attempt to assist customers who want to take advantage of the digital licensing system. The company is said to be involved in discussions with UltraViolet partners to work out the final details.


Stitcher Radio updates iOS app to 4.8, adds social networks

Custom station and iTunes podcast sync as well

Online radio aggregator service Stitcher has updated its iOS app to version 4.8, adding an option for sharing and adding friends from people also using Stitcher or from Facebook. The program has also updated its UI, and now offers iPad users the ability to create and sync custom...


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