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War for customers with T-Mobile intensifies with new offer
AT&T is increasing the amount it is giving to customers to sign up, as well as existing customers, by offering $100 in billing credit for every new line added to an account. The extra credit will be available to both new and existing customers, and is the latest in the continuing aggressive battle for...
Customers could get free travel to business locations
Online advertising could offer viewers free travel to businesses in the future, based on a recently-granted patent. The filing, titled "Transportation-aware physical advertising conversions," suggests a way for a system that can provide free or discounted transit of a customer to a physical location,...
Anticipatory shipping patent directs products to customers mid-delivery
Amazon may start shipping items to customers before an order is completed in the future, if a recently-granted patent is anything to go by. The patent by the retailer for a "Method and system for anticipatory package shipping" was granted on Christmas Eve, with the proposed system potentially lowering...
Sprint customers redirected from One Up to Framily plans
Sprint has withdrawn its One Up early upgrade plan in the United States, less than four months after it launched. The plan, which competed against similar offerings from T-Mobile, Verizon, and AT&T, was retired on the 9th of January, allowed customers to pay for a device over 24 monthly installments,...
Customers shifting to T-Mobile will receive up to $350 to pay old carrier fees
T-Mobile is removing the issue of Early Termination Fees (ETF) for customers wishing to change carrier, the company has revealed. The plan, confirming a rumor from earlier today, will give subscribers and families up to $350 per line to cover the ETF, with customers able to start switching from AT&T,...
Custom graphics card not upgradable, PCIe storage still in doubt
A teardown of the new Mac Pro by upgrade experts Other World Computing will give cause for much celebration among DIY technophiles (who are, ironically, unlikely to be customers of the new workstation) -- the retailer says both the RAM and, more surprisingly, the central CPU unit of the Mac Pro are...
Provides free six-month subscription to higher-tier cable customers
British cable operator Virgin Media has completed its trial of offering Netflix on 40,000 of its set-top boxes, opening it up to all customers. Subscribers with a TiVo box, in over 1.8 million UK homes, will not only gain access to the streaming video service on the device, but will also gain six months...
Customization options for Moto X on Verizon said to start tomorrow
Verizon's own version of the Moto Maker site reportedly came online for a brief period earlier today, with a page giving the option for the customer to customize their own Moto X smartphone. The Moto Maker page, now redirecting to the front page of the Verizon online store, apparently came online the...
Customers can nominate charity to receive Amazon donation
Amazon has launched a program that will allow customers to donate money to charity using Amazon orders. AmazonSmile lets customers name a charity of their choice that will receive 0.5 percent of the price of their total Amazon purchase as a monetary donation, with the retailer advising that there is...
Will contact affected customers, replace iPhone unit
Apple has uncovered an issue "affecting a very limited number of iPhone 5s devices" that could cause the battery to stop taking a charge or in some cases drain very quickly, the company tells The New York Times. The company isn't specific about how many units of the iPhone 5s have been affected (the...
Simple Choice customers now get tethering
T-Mobile this week added new features for customers on its "pay-in-advance" Simple Choice plans, allowing them to take advantage of domestic data roaming and mobile hotspot services. The carrier confirmed the service addition to FierceWireless on Friday, but noted that it had actually become available...
Latest Evernote includes home screen customization, map notes
The latest update of Evernote's mobile app for iOS and Android has been released, offering new features and improvements. Evernote is a productivity organizer that lets users sync notes, to-do lists and photos across devices, as well as share notes through social media tools. Version 7.1 on iOS features...
Verizon earns $30.3B revenue, 1.1M more wireless customers
Verizon has beat Wall Street expectations in its third quarter financial results, adding more than 1.1 million new customers to its wireless service in the period. Overall Verizon revenues of $30.3 billion marks a year-on-year increase of 4.4 percent, with the wireless business increasing its contribution...
Customers able to download data blocked after company shutdown
Encrypted e-mail service Lavabit has temporarily reopened, to allow customers to retrieve their stored data after the service's shutdown. Customers will be able to change their account password on the service for a 72-hour period starting at 7pm Central Time today, with personal account data being made...
Carrier cancels orders that gave customers deal on Gear
T-Mobile has sent email notifications to some customers informing them that their discounted Galaxy Gear orders have been canceled and that they will have to re-order them at the regular price. Android news site Droid Life reported on Friday that T-Mobile customers had begun receiving the notifications,...
Moto X customization system said to hit Verizon next month
Verizon customers will soon have the option to fully personalize their Moto X handsets, according to a new report from notorious tech news leaker @evleaks. The rumored November 11 arrival of Moto Maker will allow customers on the United States' largest carrier to choose their own color and configuration...
New 'console' will run custom branch of Linux
Digital game distribution service Steam has revealed some information about its prototype Steam Machine that it will ship to 300 Steam users for free. The prototype machines are high-end, high-performance boxes, built out of off-the-shelf PC parts. They are fully upgradable, allowing any user to swap...
Customers have until October 15 to migrate data to other cloud hosts
Cloud provider Nirvanix has announced that it has filed for Chapter 11 bankruptcy. The company, with deep ties to IBM and Dell, has given customers with hosted data until October 15 to move data or face permanent loss. The shutdown affects a large swath of the tech industry, with the company's largest...
Move encourages customers to acquire Apple ID, hurts 'appointment scalpers'
In order to fight back against "scalpers" who book up and then sell prime Genius Bar appointment times in China and some big cities around the world, Apple is instituting a new policy that requires an individual Apple ID in order to book an appointment with an Apple Retail Store's technical staff. The...
FCC concerned about prepaid customer migration to new networks
The US Federal Communications Commission (FCC) has temporarily stopped an informal 180-day approval clock on the AT&T purchase of Alltel's retail operations. The FCC claims to have no information on how AT&T will migrate the Alltel customer base to its network "despite several Commission staff follow-up...
Free antennas for customers in four affected markets
Time Warner Cable is attempting to help customers affected by the CBS blackout by issuing free antennas. TWC is offering a free basic antenna to a limited number of subscribers in four markets, or the alternate option of $20 in Best Buy credit towards an antenna of their choice, allowing its customers...
Offers expected to be made quietly to handful of customers
Some AT&T stores will be offering refurbished models of the iPhone 3GS to prepaid GoPhone subscribers, a source says. The carrier reportedly won't be displaying the phone or advertising it in any way, but some sales clerks are expected to offer it to people who can't afford more expensive hardware. The...
First iPhone, then iPad continues to rank high in customer satisfaction
Following on from an earlier report that found the iPhone beating both Samsung and other Android-based smartphones in Samsung's home court of South Korea, the National Consumer Satisfaction Index has also revealed that the iPad has also beaten Korean companies Samsung and LG in customer satisfaction...
Use of the network free to existing Comcast customers
Comcast is beginning to give its Xfinity Internet customers an additional "xfinitywifi" SSID network in-home that is completely separate and distinct from the family's private and secure home Wi-Fi signal. The move, in effect, creates millions of hotspots for Comcast customers, available all over the...
Aimed at existing customers eligible for an iPhone 5 upgrade
Hot on the heels of iPhone 5 promotions from T-Mobile and Verizon, AT&T appears to have thrown its hat into the ring with reports that existing, upgrade-eligible customers are being targeted in a new email. The email offers special trade-in pricing for used iPhone 4S models, promising up to $200 in credit...
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