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Sony lets buyers build custom VAIO S notebooks

Sony offers custom built VAIO S notebooks

Sony has begun offering customers the option of custom VAIO S notebooks from its website. The four-pound, 13.3-inch computers can now be configured with up to a 256GB SSD, as much as 8GB of RAM and a 2.66GHz Core i5. Also on offer is a backlit keyboard, a Blu-ray drive, Windows...


AT&T, Verizon tie for last in cell carrier customer help

Sprint and T-Mobile lead customer service study

Both AT&T and Verizon were tied for last place among major US cellular carriers in customer service, a study found on Thursday. The two received overall C+ marks as poor retail and web help dragged them down after otherwise good phone service. Staff at either of the largest...


Shinnorie announces custom iPhone/iPod cases

Custom iPod iPhone cases

Shinnorie.com has launched GEN Label, its made-to-order iPhone and iPod case design service. Customers build the designs online, choosing from a variety of colored leather or nylon materials for the basic construction. Other options include custom thread colors, structural modifications,...


Flip Video and CafePress offer custom designs

Flip Mino custom designs

Flip Video on Tuesday announced a partnership with CafePress to offer customers a no-cost option of creating their own exterior color designs for Flip's Flip Mino camcorder. CafePress, which specializes in selling custom designs on products ranging from to coffee mugs to t-shirts,...


iPhone helps O2 lure customers of competition

iPhone lures customers

Apple's iPhone is helping its UK wireless carrier partner to lure customers from competitors, according to FT.com. O2 CEO Matthew Key says about 60 percent of UK iPhone customers are new to his company, and expressed confidence in the prospect of landing an exclusive deal for...


Creating custom ringtones in GarageBand

Creating custom ringtones

Apple today released an informational note about creating custom ringtones in GarageBand 4.1.1. "With GarageBand 4.1.1 you can export your original song, your original audio recordings, or use Apple Loops and iLife jingles to create a custom ringtone for your iPhone," the company...


Apple introduces custom ringtones

Apple's custom ringtones

Apple chief Steve Jobs today introduced custom ringtones for iPhone owners during the company's special event in San Francisco. "We're going to ship a new version of iTunes tonight to support some new products," Jobs said. "The biggest new feature: ringtones." Apple's boss unveiled ringtones Apple-style,...


No iPhone for business account customers?

Biz customer iPhone ban?

Apple's iPhone is scheduled to ship on June 29th, but customers with Cingular/AT&T business accounts may be unable to purchase the handset unless they stand in line as individuals through retail channels. "I just spoke to a Cingular/AT&T business representative from the headquarters of the company (not...


AT&T says 1m customers waiting on iPhone

1m iPhone customers?

Confirming that Apple's iPhone is expected to available at the end of June, AT&T executives made some positive comments about Apple's first entry into the mobile phone market and said the company has over 1 million customers waiting to buy the device. Countering recent rumors of iPhone software snags,...


Angry iTunes customer cries foul

iTunes customer cries foul

One angry iTunes customer is voicing his frustration with Apple's iTunes Music Store after he purchased a South Park, Season 10 Season Pass, only to receive seven episodes instead of the entire season. Comedy Central decided to 'split' the season into two halves and offer each half for $11.99, confusing...


The Loop reveals custom iTMS

Custom iTMS for Loop

Chicago radio station The Loop has released a custom branded iTunes Music Store (iTMS) on its website. The store front is based on Adobe's Flash technology, making it not only the first customized iTMS for a radio station, but also the first iTMS offering to be fully Flash-enabled...


Rival ships custom 2.16GHz Mac minis

Rival ships custom Minis

Rival Computer today began shipping custom Mac mini systems with 1.83GHz, 2.0GHz, and 2.16GHz Intel Core Duo processors. Consumers can choose a 60GB (included), 80GB ($50), 100GB ($100), or 120GB ($175) 5,400 RPM hard drive, or alternatively a 100GB ($200) 7200 RPM hard drive. Custom Mac minis include...


Custom-colored iPods, PowerBooks, iMac G5s, iBooks

Custom-colored iPods, Macs

ColorWare today launched custom-colored versions of Apple's fourth-generation iPod. The company offers both the 20GB and 40GB versions of the "iPod G4" in 20 different colors for a premium over the standard retail pricing. The 20GB iPod, which usually sells for $300, is available...


Uber hires former IBM Chief Privacy Officer to review privacy policies

Privacy team formation follows reports of executives tracking Uber customers

Uber is forming a privacy team by bringing onboard a number of experts, as it attempts to secure its customer's data. The hiring of a team, including former IBM Chief Privacy Officer Harriet Pearson, comes shortly after reports claimed one of the app-based cab company's executives had tracked a ride...


Verizon increases cost of early termination fee for new contracts

Customers now need to pay up to $70 more to leave Verizon contracts

Verizon has changed its customer agreement, making it more expensive to leave a mobile contract early. The early termination fee (ETF) associated with ending a contract before the two-year period is up has been adjusted, forcing new customers to pay between $60 and $70 more than existing customers would...


Briefly: Adidas Photo Print app in US, GiffGaff gains 4G in UK

Adidas Photo Print app allows for customization of sneakers using photographs

Adidas is letting US sneaker enthusiasts customize a pair of shoes with a mobile app, something it has offered in Europe for a few months already. Pocket-Lint reports the Photo Print app for Android and iOS can take an image from the user's smartphone and apply it to a pair of ZX Flux sneakers. The custom...


Facebook unleashes Rooms, brings communities back to chat rooms

App allows users to create customized chat rooms, log in with any user name

Facebook's Creative Labs team is bringing a new, yet old way to socialize over the Internet to users through its application Rooms. The free iOS app lets users create custom chat rooms on a topic, without requiring any special log in or connection to a Facebook account. Instead, users can select whatever...


AT&T reveals third quarter earnings, falls short of estimates

Carrier pulls $33 billion in revenue, added over 2 million mobile, broadband customers

AT&T's quarterly results fell short of industry projections when the company announced $32.9 billion in revenue for the third quarter of 2014. The resulting earnings per share (EPS) was $0.63, missing the projected $0.64 EPS on $33.25 billion in revenue. While the company may have missed projections,...


Dairy Queen chain latest victim of Backoff POS malware

August infection subjects customers of 395 stores to data theft

Restaurant chain Dairy Queen has confirmed that 395 of its 4,500 US locations have been affected by the "Backoff" malware, which has in turn, compromised customer's credit card information. Restaurants in 46 states were affected, with customers in Hawaii, Louisiana, Rhode Island and Vermont escaping...


AT&T fined $105M by FTC over cramming, $80M offered as refunds

FTC settlement involves providing refunds to customers affected by premium SMS subscriptions

AT&T has been hit with a $105 million fine for allowing "premium" SMS subscriptions and other charges to be applied to customer accounts, a practice known as "cramming." The carrier has settled with the US Federal Trade Commission (FTC) over the charges, with the majority of the settlement devoted to...


New York regulators seek concessions for Time Warner/Comcast merger

Improvement in customer service, expansion of low-cost broadband demanded

Several states are having regulatory discussions in governmental circles about the Comcast and Time Warner Cable merger. Two New York state agencies, the Division of Consumer Protection Utility Intervention Unit (UIU) and the Department of Public Service, are taking serious issue with the merger and...


Maingear, Origin PC, Syber now offering computers with Maxwell GPUs

Custom machine builders jump into new technology with GTX 970, 980 configurations

With the release of the new Nvidia Maxwell-based GTX 970 and GTX980, a number of custom computer builders have started offering the cards in their configurations. Leveraging the new Maxwell architecture benefits like dynamic super resolution and voxel global illumination, builders including Maingear,...


Digital Storm releases new machine aimed at enthusiasts, the Velox

Custom options include water cooling, hardware airflow control starting at $2018

Digital Storm has announced a new custom gaming computer that is aimed at the upper end of the enthusiast market, called the Velox. The unit brings a new level of customization to mid-sized computers, bringing numerous options including a hardline water cooling system and a hardware fan controller only...


T-Mobile now largest prepaid carrier in US, Legere challenges Sprint

John Legere predicts T-Mobile will overtake Sprint in total customer numbers this year

T-Mobile is the largest pre-paid wireless provider in the United States, the carrier has revealed. In an announcement proclaiming the high figures, president and CEO John Legere claims the customer increases will continue to a point where it will overtake Sprint and become the third-biggest carrier in...


T-Mobile Q2 financials claim $391M profit, 50M total subscribers

T-Mobile surpasses 1M customer additions for fifth successive quarter

T-Mobile is continuing to enjoy high customer growth in the United States, with the carrier receiving more than 1 million total branded net customer additions in the last quarter, according to its latest quarterly financial report. Taking into account unbranded net customer additions as well, T-Mobile...


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