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Custom iPod, iBook, PowerBook skins

Custom iPod, laptop skins

Skinit has released Skinit Skins, a series of vinyl covers designed for more than 1,000 different mobile devices which include Apple's iPod, iBook, and PowerBook. Skinit categories include art, collegiate, comics, entertainment, fashion, flags of the world, military, models, music,...


Custom-colored MacBooks ship

Custom-colored MacBooks

ColorWare today began shipping MacBooks with a custom color coating that features a glossy finish. The "X2" scratch resistant coating is available in nearly two dozen colors, and adds protection from everyday wear and tear. The coating is guaranteed to be completely stain-proof,...


Wrappers offers custom MacBook sleeves

Custom MacBook sleeves

Wrappers today introduced customizable white sleeve covers for the new Apple MacBook. Users can personalize their notebooks with the slim-fitting protective sleeve that features a customizable logo. Wrappers sleeves are machine washable, and customers can choose personalized lettering...


Custom painted Mac mini cases debut

Custom painted Mini cases

FastMac today announced a full line of custom painted Mac mini cases available for pre-order. Consumers will experience zero downtime, and the company includes all the necessary tools for installation. Colors currently offered include Onyx (black), Chili (red), Bubblegum (pink),...


Wrappers offers customized iPod Nano covers

Custom Nano covers

Wrappers today launched a customized, protective Nano cover for organizations offering iPod nanos as incentives or promotional gifts. Covers are personalized with corporate colors, featuring the company name on one side and "nano" on the other. Covers are made from ultra soft...


J&R offers custom painted iPod minis

Custom iPod minis

J&R Electronics is offering custom-painted iPod minis in Ferrari Red, Smoke White, and Lamborghini Yellow. The company is offering the 4GB version of the iPod mini for $250. Paint jobs are done by professional painter ColorWare. The coating renders it stronger & more scratch-resistant than the original...


Apple adds customer reviews, ratings to iPod Store

iPod Store customer review

Apple has added a feature to its new iPod Store that lets customers submit their own reviews--as well as a 1 to 5 star rating--for third party products listed on the store. "Within five days, Apple will take a closer look at your review. If it follows the terms and conditions...


Wildform ships new Custom FX Collection for Wild FX

Custom FX Collection

Wildform today released a new utility that allows users to create unique video titles and sophisticated text animations: The Custom FX Collection for Wild FX ($40) and Wild FX Pro ($100) contains 400 effects, including fully customizable versions of the effects that come standard with each program. In...


Apple Store SoHo celebrates two millionth customer

SoHo hits 2M customers

The Apple Store SoHo in New York City celebrated its two millionth customer, according to Apple: "Around 4:00 p.m. on Friday, August 6th, our two millionth customer, Christine Quiqless, came through the front door of the Apple Store in SoHo. She was awarded a 12-inch iBook G4, Silver iPod mini, Airport...


InfoWorld: Apple keeps its customer base segmented

Apple customer base

Tom Yager's most recent Ahead of the Curve column for InfoWorld tackles Apple's segmented customer base, which the company is able to capitalize off of. "Members of a core group feel recognized and protected, as though their preferred vendor exists to serve them alone. To those who only need PowerBooks,...


AT&T rails against $100 million FCC fine for misleading customers

Company redefining 'unlimited' to try to escape fine

AT&T is protesting the $100 million fine it was levied by the US Federal Communications Commission (FCC) for improperly informing unlimited wireless customers of throttling after 5GB of data is consumed in a month. Claiming that the penalty is "an unseemly effort to coerce settlement," AT&T is demanding...


Identity protection firm LifeLock accused of violating 2010 FTC order

Company again accused of failing to take steps to protect customer data

The US Federal Trade Commission (FTC) today asserted that LifeLock violated a 2010 settlement with the agency and 35 state attorneys general by continuing to make deceptive claims about its identity theft protection services, and by failing to take steps required to protect its users' data. In documents...


Pointers: Making a custom radio station in iTunes 12.2

RIP iTunes Radio, long live the new iTunes Radio

This week's abominably late Pointers column (sorry about that) is an update of one we did in March of this year about how to create your own custom iTunes Radio station based on songs or artists that you liked. If you haven't updated to iTunes 12.2 yet, then read the older column for instructions for...


Barclays UK reverses course, will 'imminently' support Apple Pay

Bank had faced customer defections, publicity backlash over resistance

After becoming best known for being the only major UK bank not to support the forthcoming rollout of Apple Pay support in the UK in favor of its own, much more awkward "bPay" solution, Barclays has apparently done an about-face and announced that it will provide "imminent" support of Apple Pay in the...


Reports of contact dermatitis spreading with Watch sales

'Handful' of customers take to Twitter to report rashes from bands

As the Apple Watch finally becomes more available, so too do reports of users who may suffer from skin reactions to the materials used in the bands. A small number of buyers have posted to Twitter and other services to show skin rashes they say are caused by the bands, a not-uncommon complaint among...


Briefly: EE fined £1M in UK, Unofficial YouTube app on Android Wear

EE fined by UK telecoms regulator over customer complaint issues

British carrier EE has been fined £1 million ($1.5 million) by regulator Ofcom for failing to resolve customer complaints in a three-year period from July 2011 until April 2014, against Ofcom's Code of Practice. The Next Web reports that EE failed to provide information to consumers about the alternative...


Amazon reveals customer data request figures in transparency report

First transparency report suggests Amazon may have received National Security Letters

Amazon is joining the likes of Google, Facebook, and Apple, by issuing its first transparency report. Later than other online giants in providing the information, and only doing so after criticism from civil liberties and digital rights groups, the retailer's first report advises of the number of times...


ACSI: Apple, Samsung tied for best customer satisfaction

Galaxy Note 4 tops iPhone 6, 6 Plus among 14,000 buyers

The American Customer Satisfaction Index ranking for the Telecommunications and Information industry sector this year is now available, and shows Apple and Samsung tied with equal customer satisfaction scores of 80 out of 100. Samsung's Galaxy Note 4, however, beat out the iPhone 6 and 6 Plus on individual...


Opinion: Where is my Apple Watch?

Apple is pouring on the pain for prospective Apple Watch customers

Not long after logging on to order my Apple Watch as pre-orders went live on April 10, it became apparent to me that there was little likelihood that I would get my hands on an Apple Watch on April 24. After some deliberation, I ended up opting for the Apple Watch Sport in space gray with black rubber...


Report: some delayed Apple Watch, custom MacBook orders shipping [U]

Pre-order buyers near major distribution centers may get their goodies a bit earlier than estimated

[Updated with Apple confirmation] In addition to reader reports of the first wave of Apple Watch pre-orders moving from "processing" to "preparing for shipment" -- a sign that the delivery will be taking place soon -- some customers who ordered non-Sport or other Apple Watch models who initially were...


Sprint Direct 2 You program has carrier staff delivering to customers

New program has Sprint representatives offering in-home guidance for new smartphone purchases

Sprint is starting a new program which aims to bring the retail experience to the customer's doorstep. Direct 2 You is best described as a mix between home delivery and visiting a Sprint store, with carrier representatives not only delivering orders to customers directly, but also taking the time to...


Amazon launches Home Services marketplace for professional tasks

Customers can buy services packages from local professionals via Amazon

Amazon has launched a new service providing listings for professional services, something the retailer initially tested in November. Amazon Home Services offers the ability to search a list of pre-selected service providers in a number of different industries, such as appliance installation, plumbing,...


Google starts testing targeted advertising on Fiber TV service

Kansas City Google Fiber customers get highly localized TV advertising

Google's technology for targeted online advertising is being tested out for use with television advertising. The installation of Google Fiber in Kansas City will be trialling targeted TV advertising, providing local companies with a way to advertise their business to nearby customers in existing commercial...


Hands On: App Icons 3.1 (iOS)

Safe alternative to jailbreaking allows for customized icons on iPad, iPhone

The dream of every design enthusiast out there is the idea of having your own, personalized icons. Up until recently, it was a pipe dream if you weren't willing to jailbreak your iPad, iPod touch, or iPhone -- but fortunately, things have changed. Thanks to a handy little app called App Icons by Apalon...


Apple alters iAd purchases for iTunes Radio, adds Customer Match

Move intended to capture more of the burgeoning digital audio ad market

Apple has brought its iAd platform to iTunes Radio, and is now offering programmatic ad buying. Alongside the new offering, the Cupertino company is giving ad buyers additional customer targeting ability, with Apple's "Customer Match" tool which indexes customers based on iTunes purchases and behavior...


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