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Follow brief outage for iCloud affecting 1.5 percent of customers
For about an hour and 20 minutes earlier today, some 20 percent of users trying to access the iTunes Store and associated services such as the App Store and iBookstore were blocked from doing so due to a service outage, Apple reports. According to its Services Status page, the problem began at 7:25PT...
Complaints from customers force reversal by cay manufacturer
Ford will be reverting back to offering in-car systems with physical controls rather than touchscreens and voice recognition, according to a report. The move will remove some of the added complexity of its Sync and MyFord Touch systems, in favor of the buttons and knobs that drivers are used to adjusting...
Quiet on passive 'backdoor' surveillance
Apple has issued a rare follow-up public statement on the ongoing crisis over the National Security Agency's PRISM spying program. Reports revealed that the NSA is using PRISM to collect communications data from internal servers at major technology companies such as Apple, Facebook, Google, and Microsoft....
At present rate, Apple will hit 1B customers by 2015
A new chart by Horace Dediu at Asymco shows that, based on Apple's public pronouncements on iTunes accountholder growth, the company is adding approximately 500,000 new accounts each and every day. Apple CEO Tim Cook, during the WWDC keynote on Monday, said that Apple now had a total of 575 million iTunes...
Several companies starting trials of the platform before end of 2013
Starting this year, IBM's Watson intelligent agent technology will debut as a customer service assistant. Customers of Australia's ANZ Bank, Celcom, The Royal Bank of Canada, and Nielsen can query the system for general questions related to accounts with the companies. IBM claims to have the technology...
International customers to miss out on stock Android Galaxy S4
The 'Google Edition' of the Samsung Galaxy S4 running stock Android will be a US-only model it has been revealed. The long anticipated device is set to go on sale on June 26 for $649 will only be available through the US Google Play Store with no current plans to expand its availability internationally....
Stores alleged to focus just on Glass brand, teach customers
Google is planning to create stores to sell Google Glass to customers, according to a rumor. The search company is allegedly working on making the retail locations with the aim of helping the end users with setting up their devices before leaving the store, a similar process to what Google is doing with...
Carrier manages to sell 500,000 iPhones since April 12th launch on network
T-Mobile USA's first quarterly results of the year appears to show its Uncarrier campaign is working in attracting prepaid customers, though still lost high-earning postpaid accounts. Despite adding more customers overall, revenues for the quarter hit $4.68 billion, a drop of seven percent compared to...
CEO says Metro iPhone 'not imminent,' but is discussing options
The now-official merger of T-Mobile and MetroPCS into T-Mobile US will not immediately change options for no-contract MetroPCS customers in the way of being able to upgrade to an iPhone under their present arrangements, CEO John Legere said in an interview. While not closing the door on either changes...
US customers offered HTC One 32GB unlocked, direct from webstore
HTC has made the 32GB version of its One smartphone available directly to customers through its online store for $575. Unlike the 64GB HTC One Developer Edition, which is also available unlocked and direct to customers, the 32GB version does not ship with an unlocked bootloader. The HTC One is the Taiwanese...
Sprint promises discount for new customers
Several carriers have announced release dates for Samsung's Galaxy S 4, which will land at T-Mobile on April 24 before arriving at Sprint on April 27. Sprint has chosen $250 as the standard subsidized price for the Android flagship, though a $100 instant credit is offered for new customers who switch...
Orders for Q10 to reach UK customers by end of April
Pre-orders for the BlackBerry Q10 have opened up in the United Kingdom, after a relatively successful launch of the Z10 in the country. Both the Carphone Warehouse and Phones4U chains are taking orders for the keyboard-equipped BB10 smartphone, while the national carriers themselves appear not to have...
Nest founder says he doesn't expect customers to buy a new unit every year
Popular iOS-compatible smart thermostat Nest isn't designed to be replaced every couple of years like the smartphones it can interface with. This according to Nest founder Matt Rogers, who touted the device's design for longevity in a "Fireside Chat" Saturday at Engadget's Expand conference. Rogers also...
Combined carrier will provide service to 33.2 million customers
Earlier today, the Federal Communications Commission (FCC) allowed T-Mobile's parent company Deutsche Telekom to merge its US wireless division with MetroPCS. The FCC believes that the combination will speed LTE deployment, expand MetroPCS into new markets, and overall build a stronger and faster national...
Deal worth $307M leaves Telefonica to work on 4G services
BskyB is acquiring Telefonica UK's landline and home broadband services. The deal, claimed to be worth around £200 million ($307 million) will see Sky become the second largest Internet service provider in the country, thanks to the addition of an extra 500,000 customers from Telefonica's Internet services,...
AmpliTube Orange collection released in Custom Shop
IK Multimedia has launched a new collection of Orange inspired models for its desktop Amplitube software. Available as a $100 collection through the Custom Shop, AmpliTube Orange features models of 7 amp heads, 9 cabinets, and 1 combo. Amps include the Tiny Terror, a 15W head with a two-stage preamp,...
IPCom dispute continues to heat up
German customs officials have reportedly held HTC device shipments as part of the company's ongoing legal battle with 3G patent holder IPCom. Patent analyst Florian Mueller notes that the incident is not an actual import ban ordered by a body such as the International Trade Commission, and it remains...
Custom-made entrance was worth more than goods stolen
Apple's 29th Street retail store in Boulder, CO was burglarized on Saturday, resulting in $64,000 worth of merchandise being stolen. The thief used large rocks to smash through a custom-made door which was actually appraised as more valuable than the merchandise stolen before police arrived. The robbery...
Stores to help educate customers on Android hardware, Glass
Google is looking towards building a chain of retail stores, according to reports. The search giant is said to be joining the ranks of other tech companies, such as Apple and Microsoft, by opening its first Google Stores open by the holiday season in the United States in a number of "major metropolitan...
Carrier hopes to cover 87-percent of customer base with LTE
US Cellular has revealed the next markets that will receive its 4G LTE service. The introduction of 4G LTE service and the expansion of existing high-speed connections will see the carrier expand it's 4G LTE coverage of its customers from the current 61-percent to around 87-percent by the end of this...
Increase in international customers brings added expense
Just before Apple's blockbuster results, media streaming company Netflix announced a modest profit for the fourth quarter of 2012. The company reported $945 million in revenue, which generated $8 million in profit. Additionally, 27 million streaming subscribers were added in the US, more than two million...
MacPractice Clipboard offers more customization
MacPractice has launched an updated version of its iPad Clipboard app that that adds new customization options and enhances the registration integration. MacPractice Clipboard 4.2, which works with MacPractice MD, DDS, DC and 20/20 desktop practice management and clinical software to streamline patient...
Apple's customized battery tech excels at Wi-Fi surfing test
A UK-based electronics testing and recommendation magazine and website, Which, has rated the tablet battery life of various sized tablets -- and found that the iPad and iPad mini ran away with the competition, besting its rivals by very significant scores. While scores were closer between the iPad 2...
Financial terms not diclosed; purchase covers 2.1 million customers
Pending FCC approval, wireless service provider Clear Talk has agreed to purchase 10 lower 700MHz B-block licenses covering five markets in Texas, as well as one in Florida, Georgia, Maryland, Nevada, and New Mexico. The announcement is the third, and largest, since Verizon announced the spectrum sale,...
Custom consoles to longest subscribers, free game to all
Microsoft is celebrating the tenth anniversary of Xbox Live by giving some of its longest subscribers a free console. While a gift of hardware will not be made to all users of the service, Microsoft is also offering a free Xbox Live Arcade game to download, as well as allowing US-based members entry...
When Logitech's Ultrathin Keyboard Cover first came out, it caused something of a minor stir in the iPad world. It was the very firs ...Akitio Thunder dock
Akitio has expanded its line of Thunderbolt accessories with its new Thunder dock. With eSATA, FireWire 800, USB 3.0 and Thunderbolt p ...Pioneer AppRadio 3 with CD/DVD
Lots of cars come with robust stereo systems full of evolving technologies to give people the convenience of a smartphone on their das ...
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