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Briefly: Netflix trials cheaper tier, ABC restricts online viewing

Netflix trials single-stream, standard definition tier with some customers

Netflix is testing a possible new price plan for customers that do not require a HD stream. The new tier spotted by Adweek offers the user a single stream at standard definition for $6.99 per month, $1 cheaper than the normal two-stream standard and HD version typically offered by the service. Netflix...


Dell reveals new partnerships with Dropbox, Microsoft, Google, Red Hat

Dropbox for Business to be offered to Dell enterprise customers

Dell has announced a number of new partnerships it has formed with other companies at its Dell World event in Austin today. The computer producer revealed updates to the Dell Cloud Partner Program, an agreement with Red Hat over OpenStack, and that it would start offering Dropbox for Business through...


Briefly: Belkin's Black Friday deals, Bublcam 360 cam's Kickstarter

Belkin offers Black Friday customers discounts on purchases from online store

Belkin, an electronics accessory manufacturer, has announced their upcoming promotional offers for Black Friday this year. Customers shopping online can receive deals such as $20 off every $100 spent, up to $500. Buyers at Belkin's online Factory Store will be able to receive an additional 15 percent...


IBM allows developers access to Watson 'cognitive computing' in cloud

Cloud-based service to provide intelligent backbone to customer queries

IBM is working on a cloud service based of Watson, its natural language processing and information retrieval system, for use by other developers. The service will allow developers to pay for time on the supercomputer, allowing for apps and services to use its "cognitive computing" technology for commercial...


Samsung tablets top iPads in J.D. Power customer satisfaction survey

Samsung tablets take top spot in J.D. Power study

Samsung tablets have hopped ahead of Apple's iPad line in terms of customer satisfaction, according to the latest study from J.D. Power. Tablets from the South Korean tech giant grabbed the top spot in the J.D. Power's second installation of tablet ratings for 2013, winning overall and ending Apple's...


Sprint Q3 results show $7.3B revenue, $398M operating loss

Sprint loses 313,000 customers, sells 1.4M iPhones in quarter

Sprint's first full-quarter earnings report after the completion of SoftBank's takeover and the acquisition of Clearwire gives it good news and bad news in equal measure, with the carrier's revenues rising to $7.3 billion compared to the $7.2 billion in the previous quarter. Operating losses at the company...


Google expands custom URLs for Google+ to all users

All social network users to gain vanity URLs in the next week

Google is slowly expanding the availability of custom addresses for Google+ accounts, after initially rolling it out to prominent users and businesses in August. The change, which will allow normal users to use a shorter vanity URL, will be gradually introduced to the rest of the social network's population...


Review: Id-Infinite's personalized cases for MacBook and iPhone

Id-Infinite lets customers make their own cases

Id-Infinite has an interesting concept: the company allows customers to personalize cases for iPads, iPhones, and MacBooks, pairing Apple's sleek but uniform premium products with a customized premium case. How well does it work? MacNN checked out Id-Infinite's wares and has the full story in our thorough...


Customized Moto X now $99, exclusive augmented reality game coming

Moto X now $99 on Moto Maker site

AT&T customers can now pick up a customized Moto X from the Moto Maker website for just $99. The Moto X still retails for $199 in AT&T stores in standard colors, but interested parties can now get a customized model for half the price, though they will have to have it delivered. Additionally, Motorola...


T-Mobile to force customers away from grandfathered plans

Transition expected to begin next month

T-Mobile is reportedly preparing to force many of its customers to adopt new pricing schemes, putting an end to the grandfathered plans carried by some long-term subscribers. The company is said to be offering significant discounts to affected customers, with contract rates well below the pricing for...


Briefly: Free Netflix UK for Nokia purchases, Xbox One Friends app

Nokia offers free Netflix to Vodafone UK Lumia customers

Nokia is offering a free subscription to Netflix to customers buying certain Lumia devices on Vodafone in the United Kingdom. Originally reported by the Financial Times and later confirmed on the Vodafone website, the purchase of the Lumia 625 or Lumia 925 will provide six months of Netflix, while the...


Which iPhone? The iPhone 5c versus iPhone 5s

The iPhone 5c brings color, customization, iPhone 5s power, features

Although both the iPhone 5c and iPhone 5s leaked out well ahead of their September launch, the arrival of two new high-end iPhones caught people by surprise. Many thought that the polycarbonate iPhone 5c would be a lower-end iPhone simply because it is made from plastic. Yet, few it seems, stopped to...


HTC, Asus join Samsung in group of companies cheating on benchmarks

Custom Android branches by each company responsible for boosts

Following reports of Samsung rigging benchmarking scores on its Galaxy S 4 flagship device and Galaxy Note 3 phablet, the entire speed-testing process for Android devices has come under some fire by enthusiast websites. It has been discovered that most, if not all, of the Android device manufacturers...


Verizon honoring website glitch, some customers retain unlimited data

No grandfathered unlimited data plan exists, problem blamed on software upgrade

Over the weekend, Verizon experienced a "software issue" that involved some customer's orders of upgraded smartphones. A number of buyers who were upgrading devices were able to maintain an unlimited monthly data feature while paying a subsidized price, which the company had previously eradicated. Verizon...


Vodafone Germany hacked, 2M customer accounts, bank details seized

Hack of Vodafone Germany servers believed to be an inside job

Vodafone Germany has revealed that customer data for more than two million accounts have been seized by hackers in a recent server intrusion. The theft, said to be an inside job, involved the names, addresses, date of birth, gender, bank sort code, and bank account numbers for a large chunk of its customer...


DEA pays AT&T to provide phone records back to 1987

Records extend beyond AT&T customers

The Drug Enforcement Agency and other government agencies have reportedly paid AT&T for access to a database of phone records extending back to 1987, according to a New York Times report. Referred to as the "Hemisphere Project," the program is said to store data regarding phone calls routed through AT&T...


AppleCare staff start training for iOS 7, iTunes Radio

Workers asked to tell customers iOS 7 works the same as iOS 6

Apple has begun training AppleCare crews to support iOS 7 and iTunes Radio, according to sources in the division. Workers must reportedly finish iOS 7 training by the second week of September, which is roughly in line with when Apple is planning to announce the iPhone 5S and 5C, and when iOS 7 should...


Sprint culls 800 customer service positions after raising satisfaction

First major job losses at Sprint since Softbank became majority shareholder

National carrier Sprint is letting go of 800 employees from its customer support section, the first major reduction in staff since Softbank acquired a majority stake in the carrier in July. Most staff affected by the change have already been warned about the loss of jobs, with the remainder of the employee...


Briefly: EA provides Origin refunds, Best Buy reports $266M profit

EA offers customers refunds for games bought through Origin store

EA has started to offer refunds for EA-published games bought through its digital marketplace, something that competitor Steam is yet to offer. Customers buying and downloading games through Origin have up to 24 hours from the first launch of the game, or seven days from the original purchase, to return...


T-Mobile adds 1.1 million customers on back of iPhone sales

iPhone already up to 29 percent of sales

T-Mobile has announced its second-quarter financial results, revealing that it sold 4.3 million smartphones during the period. More significantly it added 1.1 million new customers, a vast improvement over Q2 2012, when it suffered a loss of about 200,000 subscribers. The company's revenues grew 8.6...


Report: iPhone saved T-Mobile from losing up to 400,000 customers

Signs that iPhone has stopped or reversed previous decline

A study by the Consumer Intelligence Research Partners (CIRP) suggests that something between 300,000 and 400,000 current T-Mobile customers would have left the company for other providers had it not finally reached a deal with Apple to carry the iPhone. In addition, a poll taken just before the iPhone...


AT&T beats Verizon in latest customer care satisfaction survey

Sprint, T-Mobile lowest-scoring amongst contract carriers

AT&T has earned first place in a customer care survey of major full service mobile phone networks in the United States, narrowly beating out Verizon, with MetroPCS heading up the non-contract list. The study by J.D. Power also states that the overall level of satisfaction with customer care from carriers...


MetroPCS expands network by 15 markets, launches Lumia 521, Optimus F3

Expansion to 19 new cities could help pull customers from Cricket Wireless

MetroPCS has expanded its network by another 15 markets, making the carrier effectively double its reach in less than three months. The roll out to 19 new cities is accompanied by the addition of two new 4G LTE-enabled smartphones for the phone network, namely the LG Optimus F3, and the carrier's first...


Briefly: Nokia Lumia 1020 on AT&T, Sky launches Now TV Box in UK

AT&T starts shipping 42MP Nokia Lumia 1020 to customers

AT&T has started selling the Nokia Lumia 1020 to customers. Available as a pre-order since July 16th, the Windows Phone 8 smartphone with the 41-megapixel PureView camera and Carl Zeiss lens is now shipping from the carrier's online store, and is expected to be in retail locations later today or over...


US Cellular to force customers into two-year contracts when upgrading

Carrier to reintroduce extensions to commitments for new devices

US Cellular is updating its terms of service to make its customers sign up for another two-year contract when upgrading their phone, rather than upgrading without a new commitment period. Customers under the carrier's Belief Plan will be forced to enter the new agreement if they want another subsidized...


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