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FCC 'deeply troubled' over Verizon's decision to slow down customers

Letter from Chairman Wheeler asks Verizon to justify its network management

Last week, one of the largest mobile carriers in the United States announced it would begin throttling some unlimited accounts that access 4G LTE. Verizon stated that it would begin the effort in October, but it would be limited to only the top five percent of data users on unlimited plans. While the...


Sprint achieves $23M quarterly net profit, loses 220,000 customers

Financial results promising for Sprint, subscriber losses continue

Sprint has managed to return to profitability in its latest quarterly financial results, after earning a net income of $23 million for the period, something the carrier claims is the best performance in "almost seven years." Despite the financial success, the carrier is continuing from the last quarter's...


NCTA to FCC: Google, Facebook may charge ISPs for customer access

FTC net neutrality letter addresses concerns about Internet 'hyper-giants'

In a letter filed with the US Federal Communications Commission regarding the pending net neutrality proposal, pro-cable company advocacy group The National Cable & Telecommunications Association (NCTA) believes that if the "fast lane" net neutrality proposal stands as is, then "hyper-giants" like Amazon,...


Comcast earnings, revenue up; subscriber losses slowing

Company loses only 25,000 customers in the quarter versus 66,000 YAQ

Joining the chorus of quarterly earnings reports, Comcast has released its own figures. The company is reporting consolidated revenue for the second quarter increased 3.5 percent to $16.8 billion, with earnings per share at $0.76, a a 16.9 percent increase from the $0.65 reported in the second quarter...


Hackers gain access to Nest, develop tool to stop data reporting

Nest is essentially jailbroken, uses a custom tool to end reporting back to company

A group of researchers from the University of Central Florida (UCF) discovered a way to root the Nest thermostat in the process of finding a way to hack the device to steal data and install malware. Led by engineering professor Yier Jin, the team used physical access to accomplish the hack even though...


Apple, IBM announce collaboration on big data, analytics apps [U]

New AppleCare tailored for enterprise, IBM to sell iOS devices with custom apps

[Updated with text from Tim Cook's memo to employees] In a surprise move, Apple and IBM have announced a new partnership that will see the enterprise giant working with the iPhone maker to bring more than 100 industry-specific enterprise solutions to the iOS platform as native apps for iPhone and iPad,...


Mt. Gox CEO speaks on liquidation, thoughts on company purchase

Mark Karpel├Ęs ends silence on downfall, worried about remaining customer funds

Since the announcement of the Mt. Gox bankruptcy filing in February, CEO Mark Karpel├Ęs has remained silent on his feelings and events surrounding the Bitcoin exchange. That changed this week when he gave an exclusive interview to the Wall Street Journal, indicating that he was "scared, frustrated and...


Verizon Wireless account system failure affects majority of customers

Online account payments, activation, upgrades failing on Verizon

Verizon Wireless is currently undergoing a serious outage affecting its payment systems, according to customer reports on Twitter. The widespread issues, affecting customers of the carrier over the last 24 hours, is leaving subscribers unable to make online bill payments and is preventing some from being...


UK government explores 'national roaming' for improved phone signal

Proposal could allow customers to switch cellular networks if subscribed carrier is not available

The British government is exploring a way for customers to use their mobile phones on other national cellular networks in areas lacking in phone signal. The plan, called "National Roaming," would let subscribers use other phone networks, similar to how international roaming occurs, but within the United...


Code Spaces shuts down after Amazon-hosted customer data obliterated

Hosting company returning what data it has, left financially crippled by attack

What started as a denial-of-service-attack (DDOS) has resulted in critical loss of data for code-hosting company Code Spaces yesterday. Code Spaces has decided to throw in the towel when someone deleted the majority of customer data after gaining access to the company's Amazon Web Services (AWS) account....


Expedia allowing customers to book hotel reservations with Bitcoins

Coinbase partnership allows travel booking company to accept online currency

Travel reservation company Expedia has jumped aboard the Bitcoin train to allow travelers to book their hotel stays with the virtual currency. Teaming up with Coinbase, Expedia will now show Bitcoins as a payment option up against other payment forms, such as credit cards and PayPal. Expedia joins the...


Vodafone confirms some governments wiretap customers without warrants

Law enforcement disclosure report claims phone tapping widely used on various Vodafone networks

The world's second-largest carrier has revealed its service is being monitored by government agencies. Following the lead of other technology companies in publishing a transparency report, Vodafone claims phone tapping is being widely used by agencies in a number of the 29 countries it operates in, and...


Chevy, Ferrari sneak-preview CarPlay implementations at WWDC

After-market CarPlay solution also shown in customized 1965 Ford Mustang

While most of Apple's Worldwide Developers Conference focuses on forthcoming software, there is also some hardware to be found at WWDC -- three vehicles parked inside the conference hall feature sneak previews of Apple's CarPlay iOS technology incorporated into forthcoming vehicle models from Chevy and...


Sprint pays $7.5M to settle FCC 'Do Not Call' investigation

Fine, two-year agreement for calling customers on Do Not Call list

Sprint has agreed to pay the Federal Communications Commission (FCC) $7.5 million in fines, as part of a settlement over Do Not Call registry violations. The fine stems from an investigation into whether the carrier failed to "honor consumer requests to opt out of phone and text marketing communications,"...


Microsoft changes Xbox Live Gold policy for refunds after June update

Customers can submit for pro-rata refund after update through August 31

Customers that have paid an Xbox Live Gold subscription for media streaming services on either the Xbox 360 or Xbox One have some recourse in June when entertainment apps no longer require an active subscription. Microsoft has issued an update to their frequently asked questions that addresses possible...


Apple Store iPhone trade-in promotion now underway

US customers encouraged to migrate from iPhone 4 and 4S

Halfway through the expected sell-cycle of the latest iPhones, Apple is reaching out to customers who have held on to older models with a special promotion at all of its US retail stores, as reported previously. Those who own iPhone 4 and 4S phones are being offered $99 and $199 (respectively) for good-condition...


Mediabridge Amazon seller's account suspended after threat to customer

Legal threat to customer alleging libel goes viral, causes loss of account

In the wake of an Amazon reviewer receiving a legal threat to take down a negative and accusatory review being made public -- and the resultant public umbrage -- networking company Mediabridge has had its Amazon selling privileges revoked. A Facebook statement by the router maker noted the withdrawal...


Sprint to start throttling highest bandwidth-using customers from June

Top 5 percent of users will be throttled on congested areas of Sprint network

Sprint will begin to throttle the highest bandwidth users in some markets, in order to improve its data network for other users. Starting in June, the top 5 percent of prepaid and post-paid customers in congested areas will see their browsing speeds culled, with customers of Boost Mobile and Virgin also...


Bitcoin class action plaintiffs offered percentage of rebuilt Mt. Gox

Offer would conclude class action suit by US, Canadian customers

Bitcoin holders in the US and Canada, holding balances with now-shuttered Mt. Gox, are settling class actions against the exchange. The plaintiffs are agreeing to a proposal by investment company Sunlot Holdings to buy the exchange, and become part owners of the recovered exchange, according to court...


Sprint loses 595,000 customers, claims seven-year financial high

Quarterly results show Sprint Framily has 3M subscribers

Sprint has lost more than half a million subscribers and prepaid customers in the last three months, it has revealed in its latest quarterly financial report. Despite the reduction in customers, the company still managed to achieve a consolidated operating income of $420 million in the quarter, which...


Mozilla redesigns user interface in version 29 of Firefox

Modernized Firefox includes increased customization options

The latest incarnation of the Firefox web browser has introduced a major redesign of its user interface. The Australis design scheme, first introduced in mid-2012, makes Firefox version 29 look sleeker with curved tabs and a cleaner interface, with some aspects of the browser modernization scheme also...


Comcast and Time Warner to unload 3.9 million customers on Charter

Move to pave the way to merger will make Charter the second largest provider

Comcast Corporation and Charter Communications today announced that the companies have reached an agreement on a series of transactions that will see the Comcast-Time Warner Cable merger divest approximately 3.9 million customers. The sale is part of the terms of the deal, where Comcast has agreed to...


Briefly: Domino's adds Google Wallet payment, Solar Walk on Android

US Domino's customers can now pay using Google Wallet

Pizza service Domino's has added Google Wallet to its payment options for US customers, available on Android. Beginning today, pizza orders can be placed through the Google Wallet app, and those who spend more than $10 will receive a free order of Specialty Chicken until June 15. New users can initiate...


Revealed: Samsung misled investors, pundits with shipments vs. sales

Company relies on conflation of sales with shipments to fool Wall Street, customers

A confidential report from Samsung dug up by Apple lawyers has -- for the second time in as many trials -- revealed that the Galaxy phone maker routinely misleads both investors and the public on its actual sales to end users, at least in the US market. The discrepancy can sometimes be large, and in...


Hands-on: VideoGIF for Mac

VideoGIF for Mac makes it easy to create your own custom GIFs

GIFs. You see them everywhere on the Net, but putting them together in the past has usually involved a little Photoshop know-how or skill with another similar type of application. VideoGIF for Mac, by Pearl Mountain aims to make the process simpler and less expensive. We have had the opportunity to get...


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