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Fine, two-year agreement for calling customers on Do Not Call list
Sprint has agreed to pay the Federal Communications Commission (FCC) $7.5 million in fines, as part of a settlement over Do Not Call registry violations. The fine stems from an investigation into whether the carrier failed to "honor consumer requests to opt out of phone and text marketing communications,"...
Customers can submit for pro-rata refund after update through August 31
Customers that have paid an Xbox Live Gold subscription for media streaming services on either the Xbox 360 or Xbox One have some recourse in June when entertainment apps no longer require an active subscription. Microsoft has issued an update to their frequently asked questions that addresses possible...
US customers encouraged to migrate from iPhone 4 and 4S
Halfway through the expected sell-cycle of the latest iPhones, Apple is reaching out to customers who have held on to older models with a special promotion at all of its US retail stores, as reported previously. Those who own iPhone 4 and 4S phones are being offered $99 and $199 (respectively) for good-condition...
Legal threat to customer alleging libel goes viral, causes loss of account
In the wake of an Amazon reviewer receiving a legal threat to take down a negative and accusatory review being made public -- and the resultant public umbrage -- networking company Mediabridge has had its Amazon selling privileges revoked. A Facebook statement by the router maker noted the withdrawal...
Top 5 percent of users will be throttled on congested areas of Sprint network
Sprint will begin to throttle the highest bandwidth users in some markets, in order to improve its data network for other users. Starting in June, the top 5 percent of prepaid and post-paid customers in congested areas will see their browsing speeds culled, with customers of Boost Mobile and Virgin also...
Offer would conclude class action suit by US, Canadian customers
Bitcoin holders in the US and Canada, holding balances with now-shuttered Mt. Gox, are settling class actions against the exchange. The plaintiffs are agreeing to a proposal by investment company Sunlot Holdings to buy the exchange, and become part owners of the recovered exchange, according to court...
Quarterly results show Sprint Framily has 3M subscribers
Sprint has lost more than half a million subscribers and prepaid customers in the last three months, it has revealed in its latest quarterly financial report. Despite the reduction in customers, the company still managed to achieve a consolidated operating income of $420 million in the quarter, which...
Modernized Firefox includes increased customization options
The latest incarnation of the Firefox web browser has introduced a major redesign of its user interface. The Australis design scheme, first introduced in mid-2012, makes Firefox version 29 look sleeker with curved tabs and a cleaner interface, with some aspects of the browser modernization scheme also...
Move to pave the way to merger will make Charter the second largest provider
Comcast Corporation and Charter Communications today announced that the companies have reached an agreement on a series of transactions that will see the Comcast-Time Warner Cable merger divest approximately 3.9 million customers. The sale is part of the terms of the deal, where Comcast has agreed to...
US Domino's customers can now pay using Google Wallet
Pizza service Domino's has added Google Wallet to its payment options for US customers, available on Android. Beginning today, pizza orders can be placed through the Google Wallet app, and those who spend more than $10 will receive a free order of Specialty Chicken until June 15. New users can initiate...
Company relies on conflation of sales with shipments to fool Wall Street, customers
A confidential report from Samsung dug up by Apple lawyers has -- for the second time in as many trials -- revealed that the Galaxy phone maker routinely misleads both investors and the public on its actual sales to end users, at least in the US market. The discrepancy can sometimes be large, and in...
VideoGIF for Mac makes it easy to create your own custom GIFs
GIFs. You see them everywhere on the Net, but putting them together in the past has usually involved a little Photoshop know-how or skill with another similar type of application. VideoGIF for Mac, by Pearl Mountain aims to make the process simpler and less expensive. We have had the opportunity to get...
UK carrier alters price plan tiers, makes 0800 calls free
British carrier Three is no longer going to offer unlimited tethering on its plans, as part of a wider update of its contracts. The mobile phone network will be limiting the amount of data available for use by customers in tethering or using a phone as a mobile hotspot, offering an allowance of 2GB and...
More data offered to US Cellular customers, promotional plan touted
US Cellular could be preparing to update its Shared Data plans, according to an allegedly-leaked memo. Dated to be announced tomorrow, the carrier is planning to add more data to existing plans as well as adding another lower tier of service, and introducing a promotional single-line price plan that...
AT&T cuts wireless data charges for individual customers without contact
AT&T has announced wireless data price cuts to individual customers that do not have annual service contracts. Done in an attempt to rival its competitor, T-Mobile, customers having one smartphone with no annual service contract will now pay $65 per month instead of $80 for a plan that features 2GB LTE...
Mac owners get custom UI colors
Quark has released a major update to QuarkXPress, v10.1. The software adds several important features, such as 8,000X zoom, and dynamic guides. The latter appear automatically when objects align with others, have the same width and height, and/or have the same distance to several more objects.
Opera Software launches mobile internet packages sponsored to cover customer cost
Opera Software has announced the launch of its Sponsored Web Pass product, offering mobile Internet packages to consumers that provide free data. Operators can team up with advertisers to sponsor the cost of customers' mobile Internet access, in time- or content-based increments. By watching a short...
Two Android devices work with Sprint Wi-Fi service, more expected later in 2014
Sprint is following in the footsteps of T-Mobile, by allowing customers to make calls over Wi-Fi. The service will let users make and receive calls and texts through their registered Sprint number through the network connection when the device is not able to connect to the Sprint cellular network itself,...
Payment details not taken by hackers in Kickstarter intrusion
Customer data from popular crowd-funding site Kickstarter, famous for helping launch the Ouya and Pebble smart watch, has been taken by hackers, the company has revealed. Usernames, e-mail addresses, mailing addresses, phone numbers, and encrypted passwords of a number of accounts were accessed in the...
Whole Foods become second large-scale customer of Square
Natural foods grocery chain Whole Foods has plans to integrate Square's iPad cash registers into its stores, with a few of its locations already implementing the devices. Whole Foods has signed a deal to put Square's iPad-based payment systems inside US grocery locations, where they will be used at counters...
Kobo to serve as e-book option for customers
In addition to getting out of the personal computing business and spinning off their television division, Sony will start dropping out the e-book business as well. In a press release from the company, Sony will be teaming up with Kobo in the United States and Canada in late March 2014, closing its Reader...
AT&T transfer promotion ended on January 31st
AT&T has stopped a promotion that offered customers up to $450 per line when they transferred from T-Mobile. The incentive, which provided a $200 automatic credit and up to a further $250 when trading in a smartphone, was put in place just one month ago in order to spoil a similar planned promotion by...
More capacity being installed before Aereo welcomes more subscribers
Cloud-based DVR startup Aereo is no longer accepting new subscribers in New York, the company has confirmed. The service, which offers local television broadcasts over the Internet to users, has apparently run out of capacity and cannot take on any more customers in the market, though other markets including...
Amazon leads pack
For the first time, Apple has fallen behind Samsung, Microsoft, and Sony in an annual Forrester Research survey of customer satisfaction. The firm polled 7,500 Americans, asking them how enjoyable it was to do business with a company, how easy it was, and how effective the company was at meeting needs....
Ten customers win iPhones signed by Apple CEO, China Mobile Chair
Apple's iPhones have formally arrived on China Mobile, the world's largest carrier and China's largest provider. The iPhone went on sale Friday morning in Beijing and other locations, with stores fulfilling long-awaited pre-orders of the iPhone (the 5s in particular) that have been gathered since mid-December....
Home automation fans have been getting their fair share of gadgets and accessories in the last few years. Starting with light bulbs, a ...Razer Kraken Pro headset
Gaming headphones are a challenge to get right, for a long list of reasons that are unique to the consumer buying them. Some shoppers ...Patriot Aero Wireless Mobile Drive
Regardless of how large a tablet you buy, you always want more space. There's always one more movie or another album you'd cram on, ...
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