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Case manufacturer ClamCase data stolen, customer info at risk

Hackers penetrated system between April 15 and August 6, 2014

Apple iPad case seller ClamCase is the victim of a computer intrusion, revealing its customer information to hackers. Emails to customers have been arriving in recent days, claiming that the company has fallen victim to the hack, and purchase data from that period between April 15 and August 6 has been...


Five-hour iTunes Stores downtime fixed, no explanation provided

Customers of iTunes Music, App Store, Mac App Store and iBookstore affected

Apple's non-Apple Store commerce sites suffered some major downtime on Tuesday, with the App Store, iBookstore, Mac App Store and iTunes Music Store being inaccessible for nearly five and a half hours for some (but not all) users, from approximately 6:30PM to midnight Eastern time. During the outage,...


UPS Stores hit by 'malware intrusion,' customer data possibly exposed

Stores in 24 states affected by breach, spanned up to seven months in some cases

The UPS Store chain of delivery and packaging facilities has reported that a number of its stores have been the target of a "broad-based malware intrusion," adding that customer data could have been accessed. The United Parcel Service (UPS) subsidiary became aware of the breach on July 31, the same day...


Brazilian judge orders deletion of Secret app from mobile devices

Apple, Google, Microsoft required to delete Secret from customer phones or face fines

A Brazilian judge has ordered Apple, Google, and Microsoft to remove Secret, an app used for anonymously sharing information with others, from citizen's phones. The unusual ruling requires both Apple and Google to delist Secret from the App Store and Google Play, with Microsoft ordered to do the same...


Meta Watch starts preorders for Meta M1 smartwatch, ships September

Repeatedly-delayed Meta M1 soon to reach customer hands

Meta Watch has finally put the Meta M1 smartwatch up for preorder, after several delays. The long-in-development smartwatch, designed by Frank Nuovo and his Nuovo design studio, is said to start shipping this September, with the eight different finishes of the device ranging in price starting from $249,...


Uber starts private beta testing of UberPool car pooling option

UberPool lets customer share Uber ride for a cheaper fare

Cab-hailing service Uber is looking to lower the cost of rides for its customers, by offering the option to car-pool with other users. Rolling out as a private beta, UberPool will allow customers to hail a car as normal, but it will attempt to find others requesting a similar journey so the car can be...


Verizon responds to FCC unlimited LTE customer throttling complaint

Company claims all the other wireless carriers do so, so it should as well

Verizon is the first mobile provider that the US Federal Communications Commission (FCC) has queried about Internet speed slowdown for certain customers on an "unlimited" data plan. In a response filed with the FCC yesterday, the wireless company explained its rationale for reneging on its "unlimited"...


FCC 'deeply troubled' over Verizon's decision to slow down customers

Letter from Chairman Wheeler asks Verizon to justify its network management

Last week, one of the largest mobile carriers in the United States announced it would begin throttling some unlimited accounts that access 4G LTE. Verizon stated that it would begin the effort in October, but it would be limited to only the top five percent of data users on unlimited plans. While the...


Sprint achieves $23M quarterly net profit, loses 220,000 customers

Financial results promising for Sprint, subscriber losses continue

Sprint has managed to return to profitability in its latest quarterly financial results, after earning a net income of $23 million for the period, something the carrier claims is the best performance in "almost seven years." Despite the financial success, the carrier is continuing from the last quarter's...


NCTA to FCC: Google, Facebook may charge ISPs for customer access

FTC net neutrality letter addresses concerns about Internet 'hyper-giants'

In a letter filed with the US Federal Communications Commission regarding the pending net neutrality proposal, pro-cable company advocacy group The National Cable & Telecommunications Association (NCTA) believes that if the "fast lane" net neutrality proposal stands as is, then "hyper-giants" like Amazon,...


Comcast earnings, revenue up; subscriber losses slowing

Company loses only 25,000 customers in the quarter versus 66,000 YAQ

Joining the chorus of quarterly earnings reports, Comcast has released its own figures. The company is reporting consolidated revenue for the second quarter increased 3.5 percent to $16.8 billion, with earnings per share at $0.76, a a 16.9 percent increase from the $0.65 reported in the second quarter...


Hackers gain access to Nest, develop tool to stop data reporting

Nest is essentially jailbroken, uses a custom tool to end reporting back to company

A group of researchers from the University of Central Florida (UCF) discovered a way to root the Nest thermostat in the process of finding a way to hack the device to steal data and install malware. Led by engineering professor Yier Jin, the team used physical access to accomplish the hack even though...


Apple, IBM announce collaboration on big data, analytics apps [U]

New AppleCare tailored for enterprise, IBM to sell iOS devices with custom apps

[Updated with text from Tim Cook's memo to employees] In a surprise move, Apple and IBM have announced a new partnership that will see the enterprise giant working with the iPhone maker to bring more than 100 industry-specific enterprise solutions to the iOS platform as native apps for iPhone and iPad,...


Mt. Gox CEO speaks on liquidation, thoughts on company purchase

Mark Karpel├Ęs ends silence on downfall, worried about remaining customer funds

Since the announcement of the Mt. Gox bankruptcy filing in February, CEO Mark Karpel├Ęs has remained silent on his feelings and events surrounding the Bitcoin exchange. That changed this week when he gave an exclusive interview to the Wall Street Journal, indicating that he was "scared, frustrated and...


Verizon Wireless account system failure affects majority of customers

Online account payments, activation, upgrades failing on Verizon

Verizon Wireless is currently undergoing a serious outage affecting its payment systems, according to customer reports on Twitter. The widespread issues, affecting customers of the carrier over the last 24 hours, is leaving subscribers unable to make online bill payments and is preventing some from being...


UK government explores 'national roaming' for improved phone signal

Proposal could allow customers to switch cellular networks if subscribed carrier is not available

The British government is exploring a way for customers to use their mobile phones on other national cellular networks in areas lacking in phone signal. The plan, called "National Roaming," would let subscribers use other phone networks, similar to how international roaming occurs, but within the United...


Code Spaces shuts down after Amazon-hosted customer data obliterated

Hosting company returning what data it has, left financially crippled by attack

What started as a denial-of-service-attack (DDOS) has resulted in critical loss of data for code-hosting company Code Spaces yesterday. Code Spaces has decided to throw in the towel when someone deleted the majority of customer data after gaining access to the company's Amazon Web Services (AWS) account....


Expedia allowing customers to book hotel reservations with Bitcoins

Coinbase partnership allows travel booking company to accept online currency

Travel reservation company Expedia has jumped aboard the Bitcoin train to allow travelers to book their hotel stays with the virtual currency. Teaming up with Coinbase, Expedia will now show Bitcoins as a payment option up against other payment forms, such as credit cards and PayPal. Expedia joins the...


Vodafone confirms some governments wiretap customers without warrants

Law enforcement disclosure report claims phone tapping widely used on various Vodafone networks

The world's second-largest carrier has revealed its service is being monitored by government agencies. Following the lead of other technology companies in publishing a transparency report, Vodafone claims phone tapping is being widely used by agencies in a number of the 29 countries it operates in, and...


Chevy, Ferrari sneak-preview CarPlay implementations at WWDC

After-market CarPlay solution also shown in customized 1965 Ford Mustang

While most of Apple's Worldwide Developers Conference focuses on forthcoming software, there is also some hardware to be found at WWDC -- three vehicles parked inside the conference hall feature sneak previews of Apple's CarPlay iOS technology incorporated into forthcoming vehicle models from Chevy and...


Sprint pays $7.5M to settle FCC 'Do Not Call' investigation

Fine, two-year agreement for calling customers on Do Not Call list

Sprint has agreed to pay the Federal Communications Commission (FCC) $7.5 million in fines, as part of a settlement over Do Not Call registry violations. The fine stems from an investigation into whether the carrier failed to "honor consumer requests to opt out of phone and text marketing communications,"...


Microsoft changes Xbox Live Gold policy for refunds after June update

Customers can submit for pro-rata refund after update through August 31

Customers that have paid an Xbox Live Gold subscription for media streaming services on either the Xbox 360 or Xbox One have some recourse in June when entertainment apps no longer require an active subscription. Microsoft has issued an update to their frequently asked questions that addresses possible...


Apple Store iPhone trade-in promotion now underway

US customers encouraged to migrate from iPhone 4 and 4S

Halfway through the expected sell-cycle of the latest iPhones, Apple is reaching out to customers who have held on to older models with a special promotion at all of its US retail stores, as reported previously. Those who own iPhone 4 and 4S phones are being offered $99 and $199 (respectively) for good-condition...


Mediabridge Amazon seller's account suspended after threat to customer

Legal threat to customer alleging libel goes viral, causes loss of account

In the wake of an Amazon reviewer receiving a legal threat to take down a negative and accusatory review being made public -- and the resultant public umbrage -- networking company Mediabridge has had its Amazon selling privileges revoked. A Facebook statement by the router maker noted the withdrawal...


Sprint to start throttling highest bandwidth-using customers from June

Top 5 percent of users will be throttled on congested areas of Sprint network

Sprint will begin to throttle the highest bandwidth users in some markets, in order to improve its data network for other users. Starting in June, the top 5 percent of prepaid and post-paid customers in congested areas will see their browsing speeds culled, with customers of Boost Mobile and Virgin also...


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