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Sprint pays $7.5M to settle FCC 'Do Not Call' investigation

Fine, two-year agreement for calling customers on Do Not Call list

Sprint has agreed to pay the Federal Communications Commission (FCC) $7.5 million in fines, as part of a settlement over Do Not Call registry violations. The fine stems from an investigation into whether the carrier failed to "honor consumer requests to opt out of phone and text marketing communications,"...


Microsoft changes Xbox Live Gold policy for refunds after June update

Customers can submit for pro-rata refund after update through August 31

Customers that have paid an Xbox Live Gold subscription for media streaming services on either the Xbox 360 or Xbox One have some recourse in June when entertainment apps no longer require an active subscription. Microsoft has issued an update to their frequently asked questions that addresses possible...


Apple Store iPhone trade-in promotion now underway

US customers encouraged to migrate from iPhone 4 and 4S

Halfway through the expected sell-cycle of the latest iPhones, Apple is reaching out to customers who have held on to older models with a special promotion at all of its US retail stores, as reported previously. Those who own iPhone 4 and 4S phones are being offered $99 and $199 (respectively) for good-condition...


Mediabridge Amazon seller's account suspended after threat to customer

Legal threat to customer alleging libel goes viral, causes loss of account

In the wake of an Amazon reviewer receiving a legal threat to take down a negative and accusatory review being made public -- and the resultant public umbrage -- networking company Mediabridge has had its Amazon selling privileges revoked. A Facebook statement by the router maker noted the withdrawal...


Sprint to start throttling highest bandwidth-using customers from June

Top 5 percent of users will be throttled on congested areas of Sprint network

Sprint will begin to throttle the highest bandwidth users in some markets, in order to improve its data network for other users. Starting in June, the top 5 percent of prepaid and post-paid customers in congested areas will see their browsing speeds culled, with customers of Boost Mobile and Virgin also...


Bitcoin class action plaintiffs offered percentage of rebuilt Mt. Gox

Offer would conclude class action suit by US, Canadian customers

Bitcoin holders in the US and Canada, holding balances with now-shuttered Mt. Gox, are settling class actions against the exchange. The plaintiffs are agreeing to a proposal by investment company Sunlot Holdings to buy the exchange, and become part owners of the recovered exchange, according to court...


Sprint loses 595,000 customers, claims seven-year financial high

Quarterly results show Sprint Framily has 3M subscribers

Sprint has lost more than half a million subscribers and prepaid customers in the last three months, it has revealed in its latest quarterly financial report. Despite the reduction in customers, the company still managed to achieve a consolidated operating income of $420 million in the quarter, which...


Mozilla redesigns user interface in version 29 of Firefox

Modernized Firefox includes increased customization options

The latest incarnation of the Firefox web browser has introduced a major redesign of its user interface. The Australis design scheme, first introduced in mid-2012, makes Firefox version 29 look sleeker with curved tabs and a cleaner interface, with some aspects of the browser modernization scheme also...


Comcast and Time Warner to unload 3.9 million customers on Charter

Move to pave the way to merger will make Charter the second largest provider

Comcast Corporation and Charter Communications today announced that the companies have reached an agreement on a series of transactions that will see the Comcast-Time Warner Cable merger divest approximately 3.9 million customers. The sale is part of the terms of the deal, where Comcast has agreed to...


Briefly: Domino's adds Google Wallet payment, Solar Walk on Android

US Domino's customers can now pay using Google Wallet

Pizza service Domino's has added Google Wallet to its payment options for US customers, available on Android. Beginning today, pizza orders can be placed through the Google Wallet app, and those who spend more than $10 will receive a free order of Specialty Chicken until June 15. New users can initiate...


Revealed: Samsung misled investors, pundits with shipments vs. sales

Company relies on conflation of sales with shipments to fool Wall Street, customers

A confidential report from Samsung dug up by Apple lawyers has -- for the second time in as many trials -- revealed that the Galaxy phone maker routinely misleads both investors and the public on its actual sales to end users, at least in the US market. The discrepancy can sometimes be large, and in...


Hands-on: VideoGIF for Mac

VideoGIF for Mac makes it easy to create your own custom GIFs

GIFs. You see them everywhere on the Net, but putting them together in the past has usually involved a little Photoshop know-how or skill with another similar type of application. VideoGIF for Mac, by Pearl Mountain aims to make the process simpler and less expensive. We have had the opportunity to get...


Three revises price plans, pulls unlimited tethering for new customers

UK carrier alters price plan tiers, makes 0800 calls free

British carrier Three is no longer going to offer unlimited tethering on its plans, as part of a wider update of its contracts. The mobile phone network will be limiting the amount of data available for use by customers in tethering or using a phone as a mobile hotspot, offering an allowance of 2GB and...


US Cellular planning shared plan changes, according to leaked memo

More data offered to US Cellular customers, promotional plan touted

US Cellular could be preparing to update its Shared Data plans, according to an allegedly-leaked memo. Dated to be announced tomorrow, the carrier is planning to add more data to existing plans as well as adding another lower tier of service, and introducing a promotional single-line price plan that...


Briefly: AT&T cuts data charges, AMD Radeon R9 280 graphics card

AT&T cuts wireless data charges for individual customers without contact

AT&T has announced wireless data price cuts to individual customers that do not have annual service contracts. Done in an attempt to rival its competitor, T-Mobile, customers having one smartphone with no annual service contract will now pay $65 per month instead of $80 for a plan that features 2GB LTE...


QuarkXPress 10.1 adds 8,000X zoom, dynamic guides, HTML5 animations

Mac owners get custom UI colors

Quark has released a major update to QuarkXPress, v10.1. The software adds several important features, such as 8,000X zoom, and dynamic guides. The latter appear automatically when objects align with others, have the same width and height, and/or have the same distance to several more objects.


Briefly: Opera's Sponsored Web Pass, Flickr adds in-comment photos

Opera Software launches mobile internet packages sponsored to cover customer cost

Opera Software has announced the launch of its Sponsored Web Pass product, offering mobile Internet packages to consumers that provide free data. Operators can team up with advertisers to sponsor the cost of customers' mobile Internet access, in time- or content-based increments. By watching a short...


Sprint launches Wi-Fi calling for customers with poor coverage

Two Android devices work with Sprint Wi-Fi service, more expected later in 2014

Sprint is following in the footsteps of T-Mobile, by allowing customers to make calls over Wi-Fi. The service will let users make and receive calls and texts through their registered Sprint number through the network connection when the device is not able to connect to the Sprint cellular network itself,...


Crowdfunding site Kickstarter hacked, customer data accessed

Payment details not taken by hackers in Kickstarter intrusion

Customer data from popular crowd-funding site Kickstarter, famous for helping launch the Ouya and Pebble smart watch, has been taken by hackers, the company has revealed. Usernames, e-mail addresses, mailing addresses, phone numbers, and encrypted passwords of a number of accounts were accessed in the...


Briefly: Whole Foods adopts Square's registers, Ken Burns history app

Whole Foods become second large-scale customer of Square

Natural foods grocery chain Whole Foods has plans to integrate Square's iPad cash registers into its stores, with a few of its locations already implementing the devices. Whole Foods has signed a deal to put Square's iPad-based payment systems inside US grocery locations, where they will be used at counters...


Sony to close Reader Store in North America

Kobo to serve as e-book option for customers

In addition to getting out of the personal computing business and spinning off their television division, Sony will start dropping out the e-book business as well. In a press release from the company, Sony will be teaming up with Kobo in the United States and Canada in late March 2014, closing its Reader...


AT&T withdraws $450 customer incentive for T-Mobile transfers

AT&T transfer promotion ended on January 31st

AT&T has stopped a promotion that offered customers up to $450 per line when they transferred from T-Mobile. The incentive, which provided a $200 automatic credit and up to a further $250 when trading in a smartphone, was put in place just one month ago in order to spoil a similar planned promotion by...


Aereo stops new customer sign-ups in New York over capacity issues

More capacity being installed before Aereo welcomes more subscribers

Cloud-based DVR startup Aereo is no longer accepting new subscribers in New York, the company has confirmed. The service, which offers local television broadcasts over the Internet to users, has apparently run out of capacity and cannot take on any more customers in the market, though other markets including...


Apple drops behind MS, Samsung, Sony in customer happiness survey

Amazon leads pack

For the first time, Apple has fallen behind Samsung, Microsoft, and Sony in an annual Forrester Research survey of customer satisfaction. The firm polled 7,500 Americans, asking them how enjoyable it was to do business with a company, how easy it was, and how effective the company was at meeting needs....


China Mobile iPhone goes on sale: lineups reported

Ten customers win iPhones signed by Apple CEO, China Mobile Chair

Apple's iPhones have formally arrived on China Mobile, the world's largest carrier and China's largest provider. The iPhone went on sale Friday morning in Beijing and other locations, with stores fulfilling long-awaited pre-orders of the iPhone (the 5s in particular) that have been gathered since mid-December....


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