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Apple begins taking iPad pre-orders

US customers get first shot at buying iPad

As promised, iPad pre-orders have begun at the Apple Store. The campaign lets US customers pre-order the Wi-Fi and 3G versions of the tablet for online shipments. It also lets customers reserve a unit at a retail store in the country.


Apple may soon allow for in-app paid upgrades

Customers must quality for discounted prices

Apple may soon allow for in-app paid upgrades, as indicated by an iTunes dialog posted on Twitter by developer Fraser Speirs. The alert notifies customers that a certain discounted price is only available for users who own a previous version of the item. The dialog allegedly...


AT&T ranks last in Consumer Reports survey

iPhone hurts service, but customers stay

AT&T is once again trailing other major US carriers in its quality of service rankings, Consumer Reports has found in its latest survey (live soon; subscription required). Readers scored the network just 66 points for its performance in numerous cities, just below the declining...


Sprint's subscriber losses narrow in summer

Sprint loses $478m cash, 135K customers

Sprint today reportedsignificant losses for its summer quarter. The carrier's net losses widened from $326 million a year ago to $478 million but were softened by losing a relatively modest 135,000 cellphone customers; the number is Sprint's smallest loss in customers in the...


Nokia backtracks, will allow customized Linux phones

Nokia says no-customize story untrue

Nokia this morning reversed its seeming stance on excluding carrier customization from Maemo-based smartphones like the N900. Despite an executive claiming Nokia would at least partly follow the Android and iPhone models of giving less control to carriers over software in the...


Analyst: App Store driving iPhone customer loyalty

App Store customer loyalty

Barclays' analyst Ben Reitzes has suggested that Apple can rely on the success of the App Store to add "stickiness" to the iPhone and iPod touch. He uses the term in reference to the lock-in effect that is likely to prevent the majority of current owners from switching to products...


Sena to customize cases, give preview at Macworld

Sena offers customizations

Sena Cases, a luxury handheld device accessory designer, is debuting its 2009 products, with full customization options, at Macworld 2009 next week. With the new line, Sena customers will be able to pick a design, leather type, a specific color or pattern and add or remove...


Jailed customer sues ASUS back for false accusation

ASUS customer jailed

A Monday report in the Beijing Times daily has shed light on an ongoing case between a young woman who was accused of extortion by computer maker ASUS back in 2006 and, as a result, jailed for 10 months, according to a recent report. Huang Jing, whose legal troubles with ASUS...


IntelliScanner now offering custom asset tags

IntelliScanner custom tags

IntelliScanner Corporation has introduced custom asset tags for use with its scanners and software. Customers can choose what text will be printed on each tag, such as personal or company names. Barcodes and serialized numbers allow scanning or visual reference. The IntelliScanner...


New Macs to get custom platform?

MacBook Custom Platform

Apple is dropping Intel's reference platform in favor of custom circuitry, according to a new rumor floated by AppleInsider. Although every Intel-based Mac has to date used Intel's stock chipsets but with a custom layout, Apple is now purportedly using little to none of Intel's...


iToppers offers new, custom MacBook skins

New, custom MacBook skins

iToppers.com has launched a redesigned website featuring new original graphic skins for iBooks, MacBooks, and MacBook Pros. The revised site also allows visitors to order a custom skin with personally-chosen graphics. "Now you can add even more style to the best looking portable...


AT&T reports 2m iPhone customers in 2007

AT&T: 2m iPhone customers

AT&T today said it ended 2007 with "just at or slightly under two million iPhone customers," according to a report from Reuters. The wireless carrier, which has an exclusive agreement with Apple to distribute as well as provide service for the iPhone in the U.S., reported "strong"...


17" custom fit LEVertigo for MacBook Pro

17" custom fit LEVertigo

Be.ez has announced the 17" LEVertigo - a custom fit notebook bag for the MacBook Pro. The LEVertigo is designed to house laptop as well as documents and accessories. The Vertical design allows the bag to be close to the body at all times, and with complete protection with velcro-secured...


NVous launches custom-painted laptops

NVous custom laptops

A former Alienware engineer has started NVous PC, a service that creates custom-painted laptops. After configuring the specifications of a system, buyers upload images to the website, which are then used as the basis for painting one or more panels with the advice of a designer....


ColorWare starts custom iPhone sales

ColorWare custom iPhones

ColorWare, famous for creating and selling custom-painted iPods and Zunes, has now turned its attentions to the iPhone. Shoppers can pick from a variety of solid and metallic colors for virtually any aspect of their phone, from the frame and back, to the earbuds and Apple logo....


Toshiba dips into custom laptop skins

Toshiba custom laptop skin

Typically known as a straight-forward, often business-oriented computer maker, Toshiba has taken the unusual turn of starting LapJacks, a service that creates custom skins for laptop lids. The skins are made of removable vinyl, and can be ordered to fit any size of laptop, regardless...


Text Wielder creates custom OS X services

custom OS X services

Tinnef Software has released Text Wielder, a text processing application which can be used to create and provide custom services via the Mac OS X service menu. Services can be used to process text, generate and open URLs, generate and execute Applescripts, display processed text in a dialog box, or create...


Apple comes clean with South Park Season 10

iTunes customers appeased

Apple is doing the right thing for iTunes customers who cried foul after purchasing a South Park, Season 10 Season Pass in mid-November, only to discover that the pass was good for half the season. Apple explained to one MacNN reader that Comedy Central had decided to 'split' the season into two halves...


CLC offers custom bioinformatics SDK

Custom bioinformatics SDK

CLC bio today announced the release of a new Software Developer Kit (SDK) for its bioinformatics software products. The CLC Developer Kit enables the more than 26,000 worldwide users of CLC bio's software to customize their bioinformatics workbenches to their specific needs. Users can download software...


ifrogz launches Custom Screen Creator

Custom iPod 'Screenz'

iPod accessory maker ifrogz today officially launched the beta version of its Custom ifrogz Screen Creator, enabling users to create custom 'Screenz' to further enhance iPod individuality. Customers can upload any image or graphic to create a decal that covers an iPod's clickwheel...


Apple treats customers like "an enemy"

Apple, customer treatment

Apple is treating its customers like an enemy, according to an InfoWorld blog. Dave Rosenberg outlines his troublesome encounters with Apple's retail store in Palo Alto, CA, as he sought out repairs for his faulty keyboard. After pointing out his squeaky spacebar to an Apple Store "Genius," Rosenberg...


Apple tops in customer satisfaction

Apple beats out Dell

The quarterly American Customer Satisfaction Index (ACSI) today released its 2006 second quarter report, saying that Apple continues to lead the PC industry in customer satisfaction with a score of 83, up 3 percent bringing it into the top 15 percent of all companies measured....


DRM "hurts" customers, partners

DRM "hurts" customers

The hotly-debated topic of digital rights management (DRM) restrictions imposed upon consumers of digital works to guard against piracy continues to rage, as one columnist claims that only two types of DRM exist, and that Apple's FairPlay DRM hurts both customers and partners....


Custom iPod, iBook, PowerBook skins

Custom iPod, laptop skins

Skinit has released Skinit Skins, a series of vinyl covers designed for more than 1,000 different mobile devices which include Apple's iPod, iBook, and PowerBook. Skinit categories include art, collegiate, comics, entertainment, fashion, flags of the world, military, models, music,...


Custom-colored MacBooks ship

Custom-colored MacBooks

ColorWare today began shipping MacBooks with a custom color coating that features a glossy finish. The "X2" scratch resistant coating is available in nearly two dozen colors, and adds protection from everyday wear and tear. The coating is guaranteed to be completely stain-proof,...


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