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Zune HD design takes custom photos, Xbox avatars
Microsoft today opened up its Zune Originals customization to take custom images. Zune HD buyers can either upload a photo of their own or use their Xbox Live avatars in one of several different poses. The customizations are etched in grayscale and, for photos, allow four...
Exec responds to frustrated customer
Apple CEO Steve Jobs has reportedly promised improvements to the company's MobileMe services sometime next year. The executive is said to have responded to criticism from a frustrated customer who complained of unreliable syncing, duplicate entries, and other problems, according...
LG Star has 4-inch screen, custom Facebook app
The dual-core LG Star seen earlier this week has now starred in a video. Also known as the LGP990, the video does confirm the Tegra 2 processor is onboard and that the handset is currently running on Android 2.2. A newly spotted feature is a custom Facebook app from LG. It's...
Etymotic adds custom-tuned MicroPro earbuds
Personal high-end audio gear maker Etymotic Research has added a new range-topping MicroPro Series set of earbuds in the ER[bullet]4PT. Made for audiophiles and sound engineers, each set of the new headphones comes with a channel-matching compliance graph signed off on by an Etymotic...
$179 for existing customers, with $4/month DVR
Dish Network has announced that it is now selling Google TV packages based on Logitech's Revue set-top box. Confirming an earlier leak, the company will subsidize the device to bring the price down to $179 for Dish customers who pay for the $4/month DVR service.
AT&T customers claim arbitration provision unfair
The US Supreme Court is currently hearing arguments in a case that may have significant implications for class-action lawsuits filed against cellular carriers and other companies. Justices will attempt to determine the legality of contract language that explicitly bars customers...
Version 1.3 keeps customer, inventory databases
Paynet Systems has updated its credit card processing iPhone app, releasing Credit Card Machine 1.3. The app allows iPhone users to accept credit cards for payment. The new version has the ability to swipe credit cards using a secure magnetic reader attached to the user's iPhone....
All customers now assisted by standard staff
Apple has stopped offering its Personal Shopping service to customers who visit the company's retail outlets. The service had provided product demonstrations and special assistance on an appointment basis, allowing them to "test-drive" Apple's range of devices.
Customers receive free shipping on everything
Apple has announced that it has expanded its online stores with a new portal for customers based in China. The company is offering free shipping on everything in the store, as the products are already manufactured by local suppliers. Products include Mac computers, iPods, iPads...
JooJoo 2 to run on customized Android
Fusion Garage tonight revealed that a sequel to the JooJoo tablet was in development but would make a major switch in platforms. The new model would use Android and would be customized for the larger format much like Samsung's Social Hub or Windows Phone 7's People Hub, merging...
No custom ringtones in Windows Phone 7 devices
Microsoft has not built a custom ringtone feature into Windows Phone 7 OS, but some handset makers and carriers are adding a few choices of their own. It's possible ringtones could eventually be purchased in the Marketplace, but this is not yet the case. The HTC Surround from...
Custom glasses ship in one week
Samsung has announced that it will soon offer 3D glasses customized for users who typically wear corrective lenses. The company is working with optometrists to build 3G glasses with prescription lenses, eliminating the need to wear two pairs or frames or contacts.
Boost Mobile to reduce bills of loyal customers
Pre-paid monthly provider Boost Mobile on Thursday announced it will offer a unique Monthly Unlimited with Shrinkage plan. Customers who make their payments on time on a regular basis will get their monthly bills reduced from $50 (basic phones) or $60 (smartphones) down to...
TomTom adds custom art option, roadside help plan
TomTom on Tuesday opened the customization of new navigators purchased online. Through a partnership with CafePress, TomTom lets users pick from hundreds of available designs, custom artwork and even uploaded personal photos. There is no indication how much, if anything, this...
Upload your own images to create customized case
Case-mate has developed a method that allows users to create do-it-yourself custom cases for their smartphones. The cases are currently available for phones including the iPhone 4, 3GS and 3G, as well as the Blackberry 8250 and 9700. Uploaded images must be high-resolution...
Ultimate Ears intros custom in-ear monitors
Logitech's audio group Ultimate Ears has teamed up with EMI Music'Capitol Studios to release the first custom In-Ear Reference Monitors. The headphones are said to have a flat response curve that's natural and dimensional when reproducing sound. Made for professional studio...
Nokia's customized MeeGo shows in video
Nokia's implementation of MeeGo could be heavily customized if a video demo (below) reflects the company's goals. Instead of clinging to the stock interface, it would use an interface much more streamlined for phones with collapsible contact items and a very straightforward...
Vodafone no longer making custom 360 phones
UK wireless provider Vodafone has stopped development on custom, Vodafone 360 handsets, and will no longer work on or release the Samsung H2 altogether. Instead, it will focus on enhancing the 360 social media platform and adding handsets that support it. Currently, Vodafone...
Dell, Threadless team up on custom designs
PC maker Dell has teamed up with Threadless to offer custom designs from the clothing label on notebook lids. The original graphics can be chosen from Dell's Design Studio, and there are 11 designs currently available. New designs will be added in the future as well.
Sprint CFO thins Android stems customer losses
The Evo 4G could be the first phone on Sprint to stop waves of subscriber losses as customers jump ship to the iPhone, the company's CFO Robert Brust said at an investor's conference late Wednesday. He hoped the Android phone would make sure Sprint "won't lose as many" customers...
Customer unhappy with iPhone eligibility, data
(Updated with AT&T apology)Two complaint e-mails sent to the CEO of AT&T, Randall Stephenson, were met with the threat of a cease-and-desist letter, says an upset customer. Giorgio Galante explains that he initially sent an e-mail asking for a change in his iPhone upgrade...
ATT follows Verizon in using ETF to keep customers
AT&T is quietly hiking early termination fees for smartphones to keep customers onboard. As of June 1st, new or renewing customers using a BlackBerry, iPhone or other high-end device will pay as much $325 to leave early, or almost twice the $175 it charges today. The fee...
Apple said to be eyeing a wider group of customers
Apple is allegedly refocusing its Final Cut Studio applications to appeal to a wider range of potential customers, including prosumers and advanced home users, a source has told AppleInsider. The shift is said to parallel Apple's changing customer base, which has continued to...
JooJoo gaffe may have shown small customer base
An error this morning may have exposed a small customer base for the JooJoo tablet. Rather than use the BCC field to keep a customer feedback request secret, Fusion Garage used the regular To: field and made the list public. Only 64 buyers were on the list.
Customer claimed intentional deception
Steve Jobs allegedly sent a curt e-mail response to a Swiss customer who was frustrated with the recent announcement of iPad shipping delays. The critical e-mail, sent by Paul Shadwell, questioned the reasons behind Apple's international setbacks and asked for further clarification...
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