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Id-Infinite lets customers make their own cases
Id-Infinite has an interesting concept: the company allows customers to personalize cases for iPads, iPhones, and MacBooks, pairing Apple's sleek but uniform premium products with a customized premium case. How well does it work? MacNN checked out Id-Infinite's wares and has the full story in our thorough...
Moto X now $99 on Moto Maker site
AT&T customers can now pick up a customized Moto X from the Moto Maker website for just $99. The Moto X still retails for $199 in AT&T stores in standard colors, but interested parties can now get a customized model for half the price, though they will have to have it delivered. Additionally, Motorola...
Transition expected to begin next month
T-Mobile is reportedly preparing to force many of its customers to adopt new pricing schemes, putting an end to the grandfathered plans carried by some long-term subscribers. The company is said to be offering significant discounts to affected customers, with contract rates well below the pricing for...
Nokia offers free Netflix to Vodafone UK Lumia customers
Nokia is offering a free subscription to Netflix to customers buying certain Lumia devices on Vodafone in the United Kingdom. Originally reported by the Financial Times and later confirmed on the Vodafone website, the purchase of the Lumia 625 or Lumia 925 will provide six months of Netflix, while the...
The iPhone 5c brings color, customization, iPhone 5s power, features
Although both the iPhone 5c and iPhone 5s leaked out well ahead of their September launch, the arrival of two new high-end iPhones caught people by surprise. Many thought that the polycarbonate iPhone 5c would be a lower-end iPhone simply because it is made from plastic. Yet, few it seems, stopped to...
Custom Android branches by each company responsible for boosts
Following reports of Samsung rigging benchmarking scores on its Galaxy S 4 flagship device and Galaxy Note 3 phablet, the entire speed-testing process for Android devices has come under some fire by enthusiast websites. It has been discovered that most, if not all, of the Android device manufacturers...
No grandfathered unlimited data plan exists, problem blamed on software upgrade
Over the weekend, Verizon experienced a "software issue" that involved some customer's orders of upgraded smartphones. A number of buyers who were upgrading devices were able to maintain an unlimited monthly data feature while paying a subsidized price, which the company had previously eradicated. Verizon...
Hack of Vodafone Germany servers believed to be an inside job
Vodafone Germany has revealed that customer data for more than two million accounts have been seized by hackers in a recent server intrusion. The theft, said to be an inside job, involved the names, addresses, date of birth, gender, bank sort code, and bank account numbers for a large chunk of its customer...
Records extend beyond AT&T customers
The Drug Enforcement Agency and other government agencies have reportedly paid AT&T for access to a database of phone records extending back to 1987, according to a New York Times report. Referred to as the "Hemisphere Project," the program is said to store data regarding phone calls routed through AT&T...
Workers asked to tell customers iOS 7 works the same as iOS 6
Apple has begun training AppleCare crews to support iOS 7 and iTunes Radio, according to sources in the division. Workers must reportedly finish iOS 7 training by the second week of September, which is roughly in line with when Apple is planning to announce the iPhone 5S and 5C, and when iOS 7 should...
First major job losses at Sprint since Softbank became majority shareholder
National carrier Sprint is letting go of 800 employees from its customer support section, the first major reduction in staff since Softbank acquired a majority stake in the carrier in July. Most staff affected by the change have already been warned about the loss of jobs, with the remainder of the employee...
EA offers customers refunds for games bought through Origin store
EA has started to offer refunds for EA-published games bought through its digital marketplace, something that competitor Steam is yet to offer. Customers buying and downloading games through Origin have up to 24 hours from the first launch of the game, or seven days from the original purchase, to return...
iPhone already up to 29 percent of sales
T-Mobile has announced its second-quarter financial results, revealing that it sold 4.3 million smartphones during the period. More significantly it added 1.1 million new customers, a vast improvement over Q2 2012, when it suffered a loss of about 200,000 subscribers. The company's revenues grew 8.6...
Signs that iPhone has stopped or reversed previous decline
A study by the Consumer Intelligence Research Partners (CIRP) suggests that something between 300,000 and 400,000 current T-Mobile customers would have left the company for other providers had it not finally reached a deal with Apple to carry the iPhone. In addition, a poll taken just before the iPhone...
Sprint, T-Mobile lowest-scoring amongst contract carriers
AT&T has earned first place in a customer care survey of major full service mobile phone networks in the United States, narrowly beating out Verizon, with MetroPCS heading up the non-contract list. The study by J.D. Power also states that the overall level of satisfaction with customer care from carriers...
Expansion to 19 new cities could help pull customers from Cricket Wireless
MetroPCS has expanded its network by another 15 markets, making the carrier effectively double its reach in less than three months. The roll out to 19 new cities is accompanied by the addition of two new 4G LTE-enabled smartphones for the phone network, namely the LG Optimus F3, and the carrier's first...
AT&T starts shipping 42MP Nokia Lumia 1020 to customers
AT&T has started selling the Nokia Lumia 1020 to customers. Available as a pre-order since July 16th, the Windows Phone 8 smartphone with the 41-megapixel PureView camera and Carl Zeiss lens is now shipping from the carrier's online store, and is expected to be in retail locations later today or over...
Carrier to reintroduce extensions to commitments for new devices
US Cellular is updating its terms of service to make its customers sign up for another two-year contract when upgrading their phone, rather than upgrading without a new commitment period. Customers under the carrier's Belief Plan will be forced to enter the new agreement if they want another subsidized...
First one-hundred customers received a Wacom Stylus Pen
Wednesday marked the release of DODOcase's iPad mini Folio, the latest in its line of part-case, part-notepad tablet covers. Described as an "all-in-one solution for digital and analog needs," the case features traditional craft techniques in its production, including bookbinding practices. The interior...
Little actual market value at stake; all 18 devices more than two years old
Microsoft filed a lawsuit today accusing the US Customs and Border Patrol (CBP) of not enforcing a US International Trade Commission (ITC) embargo order of Google's Motorola Mobility phones. Microsoft believes that US Customs held secret meetings with the search engine, and that after the meeting the...
eBay Exact lets users customized 3D printed products
eBay has released a new iOS app that gives users the ability to customize select 3D printed products. The app provides users with a list of items that can be customized, including iPhone cases, jewelry, and figurines, and all of the tools needed to customize them. With each product users can also choose...
Man alleges added $1 charge reaped 'millions in undeserved profits'
A San Francisco man is suing Apple for formerly allowing people who rent high-definition movies even though their equipment is incapable of displaying the format -- meaning the customers who didn't understand the difference essentially got charged $1 more than they should to rent movies or other videos...
Achievement embarrassing for locally-based Samsung, LG
A new survey of 44,168 smartphone owners in South Korea has revealed that in terms of customer satisfaction, their favorite smartphone is ... Apple's iPhone, reports local site Naver. The result, an acutely embarrassing loss for native Korean firm Samsung, saw Apple get the nod for the best after-sale...
Ripped tracks free to customers for purchases in last decade
Amazon has extended its AutoRip service to the United Kingdom and Europe, following a successful launch in the United States. The service provides a digital copy of physical albums bought through the retailer, with songs automatically appearing in the user's Amazon Cloud Player as MP3 files, which saves...
Follow brief outage for iCloud affecting 1.5 percent of customers
For about an hour and 20 minutes earlier today, some 20 percent of users trying to access the iTunes Store and associated services such as the App Store and iBookstore were blocked from doing so due to a service outage, Apple reports. According to its Services Status page, the problem began at 7:25PT...
STM is one of those companies that seems to fly under the radar when it comes to iPad accessories. They're better known for their ge ...Velodyne vBold headphones
Headphones make a statement. Whether the listener is an unabashed audio fiend or someone that cares more about the outer coolness than ...Snugg Robust Case for iPad Air
Snugg's Distressed Brown Leather Case was something of a pleasant surprise when I reviewed it last year. I didn't expect much at fi ...
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