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Custom bioinformatics SDK
CLC bio today announced the release of a new Software Developer Kit (SDK) for its bioinformatics software products. The CLC Developer Kit enables the more than 26,000 worldwide users of CLC bio's software to customize their bioinformatics workbenches to their specific needs. Users can download software...
Custom iPod 'Screenz'
iPod accessory maker ifrogz today officially launched the beta version of its Custom ifrogz Screen Creator, enabling users to create custom 'Screenz' to further enhance iPod individuality. Customers can upload any image or graphic to create a decal that covers an iPod's clickwheel...
Apple, customer treatment
Apple is treating its customers like an enemy, according to an InfoWorld blog. Dave Rosenberg outlines his troublesome encounters with Apple's retail store in Palo Alto, CA, as he sought out repairs for his faulty keyboard. After pointing out his squeaky spacebar to an Apple Store "Genius," Rosenberg...
Apple beats out Dell
The quarterly American Customer Satisfaction Index (ACSI) today released its 2006 second quarter report, saying that Apple continues to lead the PC industry in customer satisfaction with a score of 83, up 3 percent bringing it into the top 15 percent of all companies measured....
DRM "hurts" customers
The hotly-debated topic of digital rights management (DRM) restrictions imposed upon consumers of digital works to guard against piracy continues to rage, as one columnist claims that only two types of DRM exist, and that Apple's FairPlay DRM hurts both customers and partners....
Custom iPod, laptop skins
Skinit has released Skinit Skins, a series of vinyl covers designed for more than 1,000 different mobile devices which include Apple's iPod, iBook, and PowerBook. Skinit categories include art, collegiate, comics, entertainment, fashion, flags of the world, military, models, music,...
ColorWare today began shipping MacBooks with a custom color coating that features a glossy finish. The "X2" scratch resistant coating is available in nearly two dozen colors, and adds protection from everyday wear and tear. The coating is guaranteed to be completely stain-proof,...
Custom MacBook sleeves
Wrappers today introduced customizable white sleeve covers for the new Apple MacBook. Users can personalize their notebooks with the slim-fitting protective sleeve that features a customizable logo. Wrappers sleeves are machine washable, and customers can choose personalized lettering...
Custom painted Mini cases
FastMac today announced a full line of custom painted Mac mini cases available for pre-order. Consumers will experience zero downtime, and the company includes all the necessary tools for installation. Colors currently offered include Onyx (black), Chili (red), Bubblegum (pink),...
Custom Nano covers
Wrappers today launched a customized, protective Nano cover for organizations offering iPod nanos as incentives or promotional gifts. Covers are personalized with corporate colors, featuring the company name on one side and "nano" on the other. Covers are made from ultra soft...
Custom iPod minis
J&R Electronics is offering custom-painted iPod minis in Ferrari Red, Smoke White, and Lamborghini Yellow. The company is offering the 4GB version of the iPod mini for $250. Paint jobs are done by professional painter ColorWare. The coating renders it stronger & more scratch-resistant than the original...
iPod Store customer review
Apple has added a feature to its new iPod Store that lets customers submit their own reviews--as well as a 1 to 5 star rating--for third party products listed on the store. "Within five days, Apple will take a closer look at your review. If it follows the terms and conditions...
Custom FX Collection
Wildform today released a new utility that allows users to create unique video titles and sophisticated text animations: The Custom FX Collection for Wild FX ($40) and Wild FX Pro ($100) contains 400 effects, including fully customizable versions of the effects that come standard with each program. In...
SoHo hits 2M customers
The Apple Store SoHo in New York City celebrated its two millionth customer, according to Apple: "Around 4:00 p.m. on Friday, August 6th, our two millionth customer, Christine Quiqless, came through the front door of the Apple Store in SoHo. She was awarded a 12-inch iBook G4, Silver iPod mini, Airport...
Apple customer base
Tom Yager's most recent Ahead of the Curve column for InfoWorld tackles Apple's segmented customer base, which the company is able to capitalize off of. "Members of a core group feel recognized and protected, as though their preferred vendor exists to serve them alone. To those who only need PowerBooks,...
Financial results promising for Sprint, subscriber losses continue
Sprint has managed to return to profitability in its latest quarterly financial results, after earning a net income of $23 million for the period, something the carrier claims is the best performance in "almost seven years." Despite the financial success, the carrier is continuing from the last quarter's...
FTC net neutrality letter addresses concerns about Internet 'hyper-giants'
In a letter filed with the US Federal Communications Commission regarding the pending net neutrality proposal, pro-cable company advocacy group The National Cable & Telecommunications Association (NCTA) believes that if the "fast lane" net neutrality proposal stands as is, then "hyper-giants" like Amazon,...
Company loses only 25,000 customers in the quarter versus 66,000 YAQ
Joining the chorus of quarterly earnings reports, Comcast has released its own figures. The company is reporting consolidated revenue for the second quarter increased 3.5 percent to $16.8 billion, with earnings per share at $0.76, a a 16.9 percent increase from the $0.65 reported in the second quarter...
Nest is essentially jailbroken, uses a custom tool to end reporting back to company
A group of researchers from the University of Central Florida (UCF) discovered a way to root the Nest thermostat in the process of finding a way to hack the device to steal data and install malware. Led by engineering professor Yier Jin, the team used physical access to accomplish the hack even though...
New AppleCare tailored for enterprise, IBM to sell iOS devices with custom apps
[Updated with text from Tim Cook's memo to employees] In a surprise move, Apple and IBM have announced a new partnership that will see the enterprise giant working with the iPhone maker to bring more than 100 industry-specific enterprise solutions to the iOS platform as native apps for iPhone and iPad,...
Mark Karpelès ends silence on downfall, worried about remaining customer funds
Since the announcement of the Mt. Gox bankruptcy filing in February, CEO Mark Karpelès has remained silent on his feelings and events surrounding the Bitcoin exchange. That changed this week when he gave an exclusive interview to the Wall Street Journal, indicating that he was "scared, frustrated and...
Online account payments, activation, upgrades failing on Verizon
Verizon Wireless is currently undergoing a serious outage affecting its payment systems, according to customer reports on Twitter. The widespread issues, affecting customers of the carrier over the last 24 hours, is leaving subscribers unable to make online bill payments and is preventing some from being...
Proposal could allow customers to switch cellular networks if subscribed carrier is not available
The British government is exploring a way for customers to use their mobile phones on other national cellular networks in areas lacking in phone signal. The plan, called "National Roaming," would let subscribers use other phone networks, similar to how international roaming occurs, but within the United...
Hosting company returning what data it has, left financially crippled by attack
What started as a denial-of-service-attack (DDOS) has resulted in critical loss of data for code-hosting company Code Spaces yesterday. Code Spaces has decided to throw in the towel when someone deleted the majority of customer data after gaining access to the company's Amazon Web Services (AWS) account....
Coinbase partnership allows travel booking company to accept online currency
Travel reservation company Expedia has jumped aboard the Bitcoin train to allow travelers to book their hotel stays with the virtual currency. Teaming up with Coinbase, Expedia will now show Bitcoins as a payment option up against other payment forms, such as credit cards and PayPal. Expedia joins the...
Finding a speaker purpose-built for a specific need is challenging. Even when a Bluetooth speaker can be paired with a mobile device, ...JBL Synchros E40BT headphones
For all the different configurations of headphones on the market, it's always a tough choice for buyers to get something that is just ...Razer Taipan mouse
The list of gaming devices is growing larger with each passing day. A large number of companies have entered the gaming input arena, a ...
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