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Report: Verizon bumping biz orders in favor of consumers

Business customers still without paid-for iPhones

Business account holders who ordered the Verizon iPhone early may not get them in a timely fashion if reports prove true, according to iLounge. The site's editors say they have confirmed with Verizon reps that business orders have been de-prioritized in favor of consumer orders....


Notion Ink Adam users complain of early glitches

Customer support also apparently lacking

Several Notion Ink Adam tablet early adopters are venting their frustration about issues with their tablets and Notion Ink customer support on the Notionaddicts forum. @Rambler358 has complained about the build quality of his device, as well as the screen quality of the vaunted...


First custom-made RED EPIC-M ships, gets tested in the field

RED EPIC cam arrives in custom builds

RED this weekend confirmed that the first custom-made EPIC-M cameras were shipping to the earliest members of the program. Camera number 6, the first not headed to RED chief Jim Jannard, was shipped on Friday to OffHollywood studio co-founder Mark Pederson. The 5K resolution...


Zune HD customization adds photos, Xbox avatars

Zune HD design takes custom photos, Xbox avatars

Microsoft today opened up its Zune Originals customization to take custom images. Zune HD buyers can either upload a photo of their own or use their Xbox Live avatars in one of several different poses. The customizations are etched in grayscale and, for photos, allow four...


Steve Jobs promises MobileMe improvements in 2011

Exec responds to frustrated customer

Apple CEO Steve Jobs has reportedly promised improvements to the company's MobileMe services sometime next year. The executive is said to have responded to criticism from a frustrated customer who complained of unreliable syncing, duplicate entries, and other problems, according...


LG Star shows in video with custom Facebook app

LG Star has 4-inch screen, custom Facebook app

The dual-core LG Star seen earlier this week has now starred in a video. Also known as the LGP990, the video does confirm the Tegra 2 processor is onboard and that the handset is currently running on Android 2.2. A newly spotted feature is a custom Facebook app from LG. It's...


Etymotic adds custom-tuned MicroPro-series earbuds

Etymotic adds custom-tuned MicroPro earbuds

Personal high-end audio gear maker Etymotic Research has added a new range-topping MicroPro Series set of earbuds in the ER[bullet]4PT. Made for audiophiles and sound engineers, each set of the new headphones comes with a channel-matching compliance graph signed off on by an Etymotic...


Dish begins selling Google TV packages

$179 for existing customers, with $4/month DVR

Dish Network has announced that it is now selling Google TV packages based on Logitech's Revue set-top box. Confirming an earlier leak, the company will subsidize the device to bring the price down to $179 for Dish customers who pay for the $4/month DVR service.


Supreme Court to determine legality of class-action limits

AT&T customers claim arbitration provision unfair

The US Supreme Court is currently hearing arguments in a case that may have significant implications for class-action lawsuits filed against cellular carriers and other companies. Justices will attempt to determine the legality of contract language that explicitly bars customers...


Credit Card Machine 1.3 supports magnetic reader attachment

Version 1.3 keeps customer, inventory databases

Paynet Systems has updated its credit card processing iPhone app, releasing Credit Card Machine 1.3. The app allows iPhone users to accept credit cards for payment. The new version has the ability to swipe credit cards using a secure magnetic reader attached to the user's iPhone....


Apple stops offering Personal Shopping service in stores

All customers now assisted by standard staff

Apple has stopped offering its Personal Shopping service to customers who visit the company's retail outlets. The service had provided product demonstrations and special assistance on an appointment basis, allowing them to "test-drive" Apple's range of devices.


Apple opens online store in China

Customers receive free shipping on everything

Apple has announced that it has expanded its online stores with a new portal for customers based in China. The company is offering free shipping on everything in the store, as the products are already manufactured by local suppliers. Products include Mac computers, iPods, iPads...


JooJoo team switching to Android for 2011 tablet

JooJoo 2 to run on customized Android

Fusion Garage tonight revealed that a sequel to the JooJoo tablet was in development but would make a major switch in platforms. The new model would use Android and would be customized for the larger format much like Samsung's Social Hub or Windows Phone 7's People Hub, merging...


Windows Phone 7 doesn't allow custom ringtones

No custom ringtones in Windows Phone 7 devices

Microsoft has not built a custom ringtone feature into Windows Phone 7 OS, but some handset makers and carriers are adding a few choices of their own. It's possible ringtones could eventually be purchased in the Marketplace, but this is not yet the case. The HTC Surround from...


Samsung intros prescription glasses for 3D TVs

Custom glasses ship in one week

Samsung has announced that it will soon offer 3D glasses customized for users who typically wear corrective lenses. The company is working with optometrists to build 3G glasses with prescription lenses, eliminating the need to wear two pairs or frames or contacts.


Boost Mobile to lower bills for staying onboard

Boost Mobile to reduce bills of loyal customers

Pre-paid monthly provider Boost Mobile on Thursday announced it will offer a unique Monthly Unlimited with Shrinkage plan. Customers who make their payments on time on a regular basis will get their monthly bills reduced from $50 (basic phones) or $60 (smartphones) down to...


TomTom GPS gets custom art, roadside help

TomTom adds custom art option, roadside help plan

TomTom on Tuesday opened the customization of new navigators purchased online. Through a partnership with CafePress, TomTom lets users pick from hundreds of available designs, custom artwork and even uploaded personal photos. There is no indication how much, if anything, this...


Case-mate releases DIY custom smartphone cases

Upload your own images to create customized case

Case-mate has developed a method that allows users to create do-it-yourself custom cases for their smartphones. The cases are currently available for phones including the iPhone 4, 3GS and 3G, as well as the Blackberry 8250 and 9700. Uploaded images must be high-resolution...


Logitech intros new Ultimate Ears in-ear monitors

Ultimate Ears intros custom in-ear monitors

Logitech's audio group Ultimate Ears has teamed up with EMI Music'Capitol Studios to release the first custom In-Ear Reference Monitors. The headphones are said to have a flat response curve that's natural and dimensional when reproducing sound. Made for professional studio...


Nokia may use heavily customized, advanced MeeGo UI

Nokia's customized MeeGo shows in video

Nokia's implementation of MeeGo could be heavily customized if a video demo (below) reflects the company's goals. Instead of clinging to the stock interface, it would use an interface much more streamlined for phones with collapsible contact items and a very straightforward...


Vodafone cancels all future 360-based phones

Vodafone no longer making custom 360 phones

UK wireless provider Vodafone has stopped development on custom, Vodafone 360 handsets, and will no longer work on or release the Samsung H2 altogether. Instead, it will focus on enhancing the 360 social media platform and adding handsets that support it. Currently, Vodafone...


Dell adds Threadless designs to custom notebooks

Dell, Threadless team up on custom designs

PC maker Dell has teamed up with Threadless to offer custom designs from the clothing label on notebook lids. The original graphics can be chosen from Dell's Design Studio, and there are 11 designs currently available. New designs will be added in the future as well.


Sprint: Evo 4G may stop iPhone "trauma"

Sprint CFO thins Android stems customer losses

The Evo 4G could be the first phone on Sprint to stop waves of subscriber losses as customers jump ship to the iPhone, the company's CFO Robert Brust said at an investor's conference late Wednesday. He hoped the Android phone would make sure Sprint "won't lose as many" customers...


AT&T CEO office threatens cease-and-desist [u]

Customer unhappy with iPhone eligibility, data

(Updated with AT&T apology)Two complaint e-mails sent to the CEO of AT&T, Randall Stephenson, were met with the threat of a cease-and-desist letter, says an upset customer. Giorgio Galante explains that he initially sent an e-mail asking for a change in his iPhone upgrade...


AT&T to double early cancel fees ahead of Verizon iPhone

ATT follows Verizon in using ETF to keep customers

AT&T is quietly hiking early termination fees for smartphones to keep customers onboard. As of June 1st, new or renewing customers using a BlackBerry, iPhone or other high-end device will pay as much $325 to leave early, or almost twice the $175 it charges today. The fee...


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