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FCC fines TerraCom, YourTel America $10M for customer privacy failure

Sensitive customer data stored openly on servers prompts FCC fine

The Federal Communications Commission (FCC) has levied a total of $10 million in fines against two carriers, for improperly storing customer data. TerraCom and YourTel America have both been hit with the fines for "lax data security practices" which allegedly left the personal data of approximately 305,000...


Phones 4U customers unlikely to receive iPhone 6 preorder refunds

Administrators refer Phones 4U customers to credit card companies

Customers of UK retailer Phones 4U may not receive a refund for their pre-ordered iPhone 6 or iPhone 6 Plus. PWC, the administrators of the failed retail chain, has effectively reversed an earlier decision to allow for refunds to proceed, with affected customers now extremely unlikely to receive a refund...


CyberPower PC adds Gigabyte laptops to customization service

Custom upgrade service with delivery, warranty perks comes to three Gigabyte models

A new line of gaming laptops have been added to CyberPower PC's VenomX customization service today, according to the company. Three of laptop and component manufacturer's machines have been brought over to the custom computer builder, giving consumers the option to bring the P25X2, P25W2 and Zeusbook...


T-Mobile taunts Sprint, offers year of free LTE data to new customers

One year of unlimited LTE data offered to both new T-Mobile customers and referrers

T-Mobile is ramping up its fight against Sprint, by attempting to coax subscribers to switch carrier. From August 29th, whenever a T-Mobile customer convinces another person to sign up to the carrier, both accounts will receive unlimited LTE data free for an entire year, or in the case of existing T-Mobile...


AT&T spells out savings, customer benefits in DirectTV buy SEC filing

None of the savings likely to be passed to customers, will fund expansions

In the controversial process of merging with DirecTV, AT&T will have to file a great deal of regulatory paperwork with the federal government. One such document to the Securities and Exchange Commission (SEC) has revealed that AT&T believes it can save 20 percent on the cost of acquiring programming...


Dish Network deal will allow customers to pay bill with Bitcoins

Deal with Coinbase allows bitcoin transactions from customers

Satellite provider Dish is teaming up with Coinbase to allow its customers to pay bills with Bitcoins. The deal makes Dish the largest company to date to accept the Internet currency for service transactions. Dish's deal follows other such agreements with Coinbase including online retailers Overstock.com...


Level 3 claims six ISPs harming customers over lack of peering deals

ISPs not named, but called 'dead last' in customer satisfaction in US

Colorado-based Internet service provider Level 3's Vice President of Content and Media, Mark Taylor, is accusing other ISPs that "happen to rank dead last in customer satisfaction across all industries in the US" of refusing to work with Level 3 to reduce Internet congestion. He claims that the actions...


AT&T allows existing customers to switch to Next, upgrade early

Customers on a two-year plan before January 19th can use AT&T Next

AT&T is revising the terms of its early upgrade plan, by allowing existing subscribers to sign up to the plan mid-contract. Customers on a two-year commitment with the company before January 19th will be eligible for AT&T Next once they hit the six-month milestone, with subscribers also able to switch...


Uber hires former IBM Chief Privacy Officer to review privacy policies

Privacy team formation follows reports of executives tracking Uber customers

Uber is forming a privacy team by bringing onboard a number of experts, as it attempts to secure its customer's data. The hiring of a team, including former IBM Chief Privacy Officer Harriet Pearson, comes shortly after reports claimed one of the app-based cab company's executives had tracked a ride...


Verizon increases cost of early termination fee for new contracts

Customers now need to pay up to $70 more to leave Verizon contracts

Verizon has changed its customer agreement, making it more expensive to leave a mobile contract early. The early termination fee (ETF) associated with ending a contract before the two-year period is up has been adjusted, forcing new customers to pay between $60 and $70 more than existing customers would...


Briefly: Adidas Photo Print app in US, GiffGaff gains 4G in UK

Adidas Photo Print app allows for customization of sneakers using photographs

Adidas is letting US sneaker enthusiasts customize a pair of shoes with a mobile app, something it has offered in Europe for a few months already. Pocket-Lint reports the Photo Print app for Android and iOS can take an image from the user's smartphone and apply it to a pair of ZX Flux sneakers. The custom...


Facebook unleashes Rooms, brings communities back to chat rooms

App allows users to create customized chat rooms, log in with any user name

Facebook's Creative Labs team is bringing a new, yet old way to socialize over the Internet to users through its application Rooms. The free iOS app lets users create custom chat rooms on a topic, without requiring any special log in or connection to a Facebook account. Instead, users can select whatever...


AT&T reveals third quarter earnings, falls short of estimates

Carrier pulls $33 billion in revenue, added over 2 million mobile, broadband customers

AT&T's quarterly results fell short of industry projections when the company announced $32.9 billion in revenue for the third quarter of 2014. The resulting earnings per share (EPS) was $0.63, missing the projected $0.64 EPS on $33.25 billion in revenue. While the company may have missed projections,...


Dairy Queen chain latest victim of Backoff POS malware

August infection subjects customers of 395 stores to data theft

Restaurant chain Dairy Queen has confirmed that 395 of its 4,500 US locations have been affected by the "Backoff" malware, which has in turn, compromised customer's credit card information. Restaurants in 46 states were affected, with customers in Hawaii, Louisiana, Rhode Island and Vermont escaping...


AT&T fined $105M by FTC over cramming, $80M offered as refunds

FTC settlement involves providing refunds to customers affected by premium SMS subscriptions

AT&T has been hit with a $105 million fine for allowing "premium" SMS subscriptions and other charges to be applied to customer accounts, a practice known as "cramming." The carrier has settled with the US Federal Trade Commission (FTC) over the charges, with the majority of the settlement devoted to...


New York regulators seek concessions for Time Warner/Comcast merger

Improvement in customer service, expansion of low-cost broadband demanded

Several states are having regulatory discussions in governmental circles about the Comcast and Time Warner Cable merger. Two New York state agencies, the Division of Consumer Protection Utility Intervention Unit (UIU) and the Department of Public Service, are taking serious issue with the merger and...


Maingear, Origin PC, Syber now offering computers with Maxwell GPUs

Custom machine builders jump into new technology with GTX 970, 980 configurations

With the release of the new Nvidia Maxwell-based GTX 970 and GTX980, a number of custom computer builders have started offering the cards in their configurations. Leveraging the new Maxwell architecture benefits like dynamic super resolution and voxel global illumination, builders including Maingear,...


Digital Storm releases new machine aimed at enthusiasts, the Velox

Custom options include water cooling, hardware airflow control starting at $2018

Digital Storm has announced a new custom gaming computer that is aimed at the upper end of the enthusiast market, called the Velox. The unit brings a new level of customization to mid-sized computers, bringing numerous options including a hardline water cooling system and a hardware fan controller only...


T-Mobile now largest prepaid carrier in US, Legere challenges Sprint

John Legere predicts T-Mobile will overtake Sprint in total customer numbers this year

T-Mobile is the largest pre-paid wireless provider in the United States, the carrier has revealed. In an announcement proclaiming the high figures, president and CEO John Legere claims the customer increases will continue to a point where it will overtake Sprint and become the third-biggest carrier in...


T-Mobile Q2 financials claim $391M profit, 50M total subscribers

T-Mobile surpasses 1M customer additions for fifth successive quarter

T-Mobile is continuing to enjoy high customer growth in the United States, with the carrier receiving more than 1 million total branded net customer additions in the last quarter, according to its latest quarterly financial report. Taking into account unbranded net customer additions as well, T-Mobile...


Virgin Mobile introduces prepaid plan with customizable data usage

Virgin Custom can limit data to specific services, can be changed mid-month

Sprint's prepaid cellular service Virgin Mobile is offering a new tariff which offers a high level of personalization to users. From a base plan, Virgin Custom users are able to pick and choose what parts of their plan can be adjusted throughout the month, including limiting the smartphone's data usage...


Morgan Stanley, Barclays raise AAPL target to all-time high $110

Expected 'iWatch' acceptance, customer loyalty, new iPhone, strong management all factors

On the same day as Apple's stock hit a 52-week high, closing at $96.43 per share on Monday, two major brokerage houses have upped their predictions for year-end AAPL prices to $110, which would put the stock past its best-ever performance, even adjusted for the number of additional shares created. Morgan...


Sprint offers satisfaction-guaranteed, 30-day risk-free network trial

Guarantee begins June 27 for new customers activating a new line of service

At Sprint's Happy Connecting event in Chicago, the company made a number of announcements, including a 30-day risk-free trial of the network. Building upon the expansion of LTE and Sprint Spark, the carrier is looking to give customers a satisfaction guarantee on its services. With a mobile data network...


New York exerts regulatory power to examine Comcast-Time Warner deal

Public Service Commission to conduct investigation over customer benefit

The New York State Public Service Commission (PSC) will take a deep look into the proposed merger of Comcast and Time Warner Cable, according to a statement released from Governor Andrew Cuomo's office. The commission will examine the proposed deal to see if the two companies coming together would be...


Google Play Music service now available to Canadian customers

Canadian all access customers registering before June 30 receive discount

Google announced today that Google Play Music has finally jumped the Canadian border. The music streaming service, which features over 25 millions songs across multiple music labels and genres, is finally available in Canada for the first time. The service launched in the US in 2011.


Freeway Pro, Cocktail, MacFamilyTree

Daylite 4.1.4

Daylite is a productivity suite that allows businesses to share calendars, contacts, tasks, projects, notes, and more. The software also allows projects and tasks to be delegated among users, and includes a smart lists feature for quickly organizing related data. A problem that prevented customers from...


Bean, Color Splash Studio, Great Plain Text

Color Splash Studio 1.4

Color Splash Studio is a photo editing utility that includes a number of tools for adjusting grayscale, brightness, contrast, and blur parameters. Version 1.4 includes an enhanced painting brush, touchpad integration, and an updated interface. Additionally, MacPhun has teamed up with CanvasPop to allow...


iCash, Studiometry, PDF Studio

SixtyFour 1.0.5

SixtyFour is a memory optimization tool that allows users to force 64-bit apps to open in a 32-bit mode. The v1.0.5 release includes a number of new features and has been fully tested on Mac OS X Lion. In addition, the software is currently being sold on a donation basis, allowing customers to choose...


Presto, NetShade, Voila

Presto 1.2

Presto uses head tracking and image-matching technology to help simply the process of creating and editing videos. After importing a video and presentation slides into Final Cut Pro, the utility automatically creates a timed slide track that is displayed beside the presenter in the video. A free update...


ScreenFlow, Undercover, Power Manager

Power Manager 4.1

Power Manger allows users to create ergy saving schedules for their computers, as well as automate a number of tasks. Version 4.1 adds improvements for enterprise customers, including an updated self-signed certificate implementation, the ability to self-repair authorization rights, and the ability to...


Sticky Notes, ContaxCRM, eMail Bouncer Handler

ContaxCRM 2.2

ContaxCRM allows users to store, view, and communicate with customers and suppliers easily. With the new 2.2 upgrade, additional security options, incoming e-mail options, and reports have been added. Additionally, the default screen size now fits better in Macbook Air, and support is included for Online...


Jade Plug-in, ReelNQ, ScreenFlow

ScreenFlow 2.1.5

ScreenFlow is a screen capture tool that is capable of recording the contents of an entire desktop at the same time as a stream from a video camera. In v2.1.5 the YouTube publish feature will now upload content longer than 15 minutes for customers with accounts that allow it. The capture resolution of...


TotalFinder, Delegate, Kiwi

YouSendIt Express 2.7

YouSendIt Express can be used to send and receive files from a computer's desktop. The software sends files through YouSendIt's online file sharing service and includes features for automatically packaging files into a ZIP archive. Other features include password protection, certified delivery, and file...


Bug Reporter Kit, The Unarchiver, TrackTime

MBS REALbasic Bug Reporter Kit 1.0

The MBS REALbasic Bug Reporter Kit is a cross-platform bug reporting engine that allows developers to collect bug data from their customers. The software is capable of catching Windows System Exceptions, Signals on Mac OS X and Linux, and unhandled C++ exceptions. Developers are also provided with access...


Black Hole, AppDelete, iStat Menus

HotSale 1.4.9

A new 1.4.9 version of HotSale, a point-of-sale management utility that can be used to keep track of inventory, sales, customers, and rented items, has been released. The upgrade offers an enhanced automatic e-mail feature and extends e-mail functionality to support all reports. A printing error has...


ArtOptimizer, CheckUp, rubiTrack

SerialMailer 7.0

SerialMailer 7.0 allows companies and individuals to communicate with a large group of customers or friends without having to rewrite e-mails for each person. The new version adds a database manager for simpler organization, as well as the ability to send personalized attachments to individual users....


Youtube Converter for Mac, Tidy Up!, Graph Paper Maker

Blue Moon App 1.0

Chiaro Software has unveiled a new Mac-based customer management utility, Blue Moon App. The program can be used to browse and edit customer databases and to password protect stored information. A search field is provided for locating specific customers by name, and support is included for importing...


Nisus Writer Pro, Tidy Up!, RbApp

Nisus Writer Pro 1.4

Nisus Writer Pro is an entry level multilingual word processor with features such as table of contents, indexing, bookmarks, cross references and text wrap. Version 1.4 includes several new built-in menus that provide better integration with Sonny Software's Bookends applications. Customers will need...


Freeway Pro, Cocktail, MacFamilyTree

Daylite 4.1.4

Daylite is a productivity suite that allows businesses to share calendars, contacts, tasks, projects, notes, and more. The software also allows projects and tasks to be delegated among users, and includes a smart lists feature for quickly organizing related data. A problem that prevented customers from...


Bean, Color Splash Studio, Great Plain Text

Color Splash Studio 1.4

Color Splash Studio is a photo editing utility that includes a number of tools for adjusting grayscale, brightness, contrast, and blur parameters. Version 1.4 includes an enhanced painting brush, touchpad integration, and an updated interface. Additionally, MacPhun has teamed up with CanvasPop to allow...


iCash, Studiometry, PDF Studio

SixtyFour 1.0.5

SixtyFour is a memory optimization tool that allows users to force 64-bit apps to open in a 32-bit mode. The v1.0.5 release includes a number of new features and has been fully tested on Mac OS X Lion. In addition, the software is currently being sold on a donation basis, allowing customers to choose...


Presto, NetShade, Voila

Presto 1.2

Presto uses head tracking and image-matching technology to help simply the process of creating and editing videos. After importing a video and presentation slides into Final Cut Pro, the utility automatically creates a timed slide track that is displayed beside the presenter in the video. A free update...


ScreenFlow, Undercover, Power Manager

Power Manager 4.1

Power Manger allows users to create ergy saving schedules for their computers, as well as automate a number of tasks. Version 4.1 adds improvements for enterprise customers, including an updated self-signed certificate implementation, the ability to self-repair authorization rights, and the ability to...


Sticky Notes, ContaxCRM, eMail Bouncer Handler

ContaxCRM 2.2

ContaxCRM allows users to store, view, and communicate with customers and suppliers easily. With the new 2.2 upgrade, additional security options, incoming e-mail options, and reports have been added. Additionally, the default screen size now fits better in Macbook Air, and support is included for Online...


Jade Plug-in, ReelNQ, ScreenFlow

ScreenFlow 2.1.5

ScreenFlow is a screen capture tool that is capable of recording the contents of an entire desktop at the same time as a stream from a video camera. In v2.1.5 the YouTube publish feature will now upload content longer than 15 minutes for customers with accounts that allow it. The capture resolution of...


TotalFinder, Delegate, Kiwi

YouSendIt Express 2.7

YouSendIt Express can be used to send and receive files from a computer's desktop. The software sends files through YouSendIt's online file sharing service and includes features for automatically packaging files into a ZIP archive. Other features include password protection, certified delivery, and file...


Bug Reporter Kit, The Unarchiver, TrackTime

MBS REALbasic Bug Reporter Kit 1.0

The MBS REALbasic Bug Reporter Kit is a cross-platform bug reporting engine that allows developers to collect bug data from their customers. The software is capable of catching Windows System Exceptions, Signals on Mac OS X and Linux, and unhandled C++ exceptions. Developers are also provided with access...


Black Hole, AppDelete, iStat Menus

HotSale 1.4.9

A new 1.4.9 version of HotSale, a point-of-sale management utility that can be used to keep track of inventory, sales, customers, and rented items, has been released. The upgrade offers an enhanced automatic e-mail feature and extends e-mail functionality to support all reports. A printing error has...


ArtOptimizer, CheckUp, rubiTrack

SerialMailer 7.0

SerialMailer 7.0 allows companies and individuals to communicate with a large group of customers or friends without having to rewrite e-mails for each person. The new version adds a database manager for simpler organization, as well as the ability to send personalized attachments to individual users....


Youtube Converter for Mac, Tidy Up!, Graph Paper Maker

Blue Moon App 1.0

Chiaro Software has unveiled a new Mac-based customer management utility, Blue Moon App. The program can be used to browse and edit customer databases and to password protect stored information. A search field is provided for locating specific customers by name, and support is included for importing...


Nisus Writer Pro, Tidy Up!, RbApp

Nisus Writer Pro 1.4

Nisus Writer Pro is an entry level multilingual word processor with features such as table of contents, indexing, bookmarks, cross references and text wrap. Version 1.4 includes several new built-in menus that provide better integration with Sonny Software's Bookends applications. Customers will need...


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