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US FTC files brief urging protection of RadioShack customer data

Agency joining with Apple, AT&T in opposing sale of cell phone customer data

Following a similar move by Apple last Thursday filed with the Delaware bankruptcy court handling the sale of some RadioShack assets, the US Federal Trade Commission has sent the court a list of conditions for the sale of the electronics retailer's assets that would be needed to protect personal privacy...


Briefly: Sprint targets T-Mobile customers, T-Mobile Score discounts

Sprint offers T-Mobile customers $200 minimum trade-ins for switching

Sprint is refocusing its trade-in offer directly against main rival T-Mobile. Running until April 9, Sprint will offer T-Mobile customers a minimum instant trade-in value of $200 for their smartphone if they transfer their number over. Sprint is also allowing the offer to work alongside another promotion,...


T-Mobile 'Smartphone Equality' to help customers with poor credit

Initiative will offer cheaper phones to customers with year of bills paid on time

T-Mobile will be making it easier for any of their customers to buy a new smartphone, by helping those with poor credit. A new initiative called Smartphone Equality will allow customers who have successfully paid their bills on time for the previous 12 months to qualify for their device financing deals,...


OnePlus ships alpha version of custom Android ROM for One smartphone

Custom ROM created following CyanogenMod issues in India

OnePlus has released the first iteration of its own custom Android Fork to OnePlus One users, as it starts to move away from CyanogenMod. The official custom ROM, which will be named by the users via a competition, effectively offers just the stock features of AOSP Android Lollipop at the moment, but...


Comcast sued for using customer routers as public hotspots

Scheme providing public Wi-Fi from customer homes is security risk, increases costs, claims lawsuit

Comcast is being sued by subscribers of its Internet service for hosting a public hotspot within their home. Joycelin Harris and Toyer Grear filed with the US District Court of Northern California over the company's decision to allow home routers to open up the routers of its own customers to other users,...


T-Mobile, FCC reach agreement to help inform data-throttled customers

Carrier to modify text messages, disclosures to customers, report accurate speed tests

US carrier T-Mobile and the Federal Communications Commission (FCC) announced an agreement today that changes the way T-Mobile handles customers that go over their data caps in any given month. The FCC says T-Mobile will take steps to ensure customers are better informed about the reduced speeds, including...


FCC fines TerraCom, YourTel America $10M for customer privacy failure

Sensitive customer data stored openly on servers prompts FCC fine

The Federal Communications Commission (FCC) has levied a total of $10 million in fines against two carriers, for improperly storing customer data. TerraCom and YourTel America have both been hit with the fines for "lax data security practices" which allegedly left the personal data of approximately 305,000...


Phones 4U customers unlikely to receive iPhone 6 preorder refunds

Administrators refer Phones 4U customers to credit card companies

Customers of UK retailer Phones 4U may not receive a refund for their pre-ordered iPhone 6 or iPhone 6 Plus. PWC, the administrators of the failed retail chain, has effectively reversed an earlier decision to allow for refunds to proceed, with affected customers now extremely unlikely to receive a refund...


CyberPower PC adds Gigabyte laptops to customization service

Custom upgrade service with delivery, warranty perks comes to three Gigabyte models

A new line of gaming laptops have been added to CyberPower PC's VenomX customization service today, according to the company. Three of laptop and component manufacturer's machines have been brought over to the custom computer builder, giving consumers the option to bring the P25X2, P25W2 and Zeusbook...


T-Mobile taunts Sprint, offers year of free LTE data to new customers

One year of unlimited LTE data offered to both new T-Mobile customers and referrers

T-Mobile is ramping up its fight against Sprint, by attempting to coax subscribers to switch carrier. From August 29th, whenever a T-Mobile customer convinces another person to sign up to the carrier, both accounts will receive unlimited LTE data free for an entire year, or in the case of existing T-Mobile...


Briefly: HBO Now on Verizon FiOS, Amazon Dash Button sales

Verizon offers FiOS customers access to HBO Now

Verizon has started to sell HBO's standalone streaming service, HBO Now, to its FiOS broadband customers. Following the lapsing of Apple's exclusivity period, Verizon is providing a 30-day free trial of the $15 service, which provides access to currently-broadcast programming as well as HBO's on-demand...


Verizon meets financial estimates; continues wireless, FiOS growth

Customer retention percentages, growth eclipse T-Mobile's

Reporting second-quarter 2015 results today, Verizon announced double-digit percentage growth in year-over-year quarterly earnings. More importantly, the company posted 1.1 million net retail postpaid connections added with customer "churn," or turnover, of 0.90 percent -- the lowest in three years....


HSBC UK supporting Apple Pay in two weeks, Morrisons takes payments

HSBC confirms it will allow its UK customers to use Apple Pay in near future

HSBC will be joining the ranks of other financial institutions in supporting Apple Pay in the United Kingdom in the coming weeks. While the British arm of HSBC is slow to join the rest of the banks in providing customers the ability to use Apple Pay with their account, one major supermarket in the country...


Apple provides Greek iCloud subscribers 30-day account extension

Extra iCloud time given to customers due to Greek financial crisis

Greek users of iCloud are being assisted by Apple during its ongoing financial crisis, by providing an extension to their accounts. Customers in Greece are unable to make transactions out of the country, including payments to app stores and other online subscriptions, so Apple is helping with the addition...


Briefly: TiVo discount for Aereo customers, Nest Cam reaches UK

TiVo offers discounted Roamio DVR to ex-Aereo customers

Customers affected by the shutdown and bankruptcy of streaming live TV service Aereo are being offered assistance by Tivo, in the form of a small discount until the end of the month. The set-top box company is providing the TiVo Roamio OTA for use with HD antennas as well as the TiVo Stream for no upfront...


T-Mobile reduces cost, increases upgrade frequency of Jump program

Jump On Demand customers able to upgrade three times per year

T-Mobile is altering its Jump program yet again, making it cheaper and easier for subscribers to upgrade their smartphone whenever they want. Introduced in a video from CEO and president John Legere, the Jump On Demand program continues to allow customers to upgrade their smartphone and cover the cost...


Update: US stores now accepting in-store pickup of Apple Watch

Buyers must reserve online, will get customized bags with purchase

As reported earlier today, US Apple retail stores have now joined with Australian and UK stores to allow in-store pickup of reserved Apple Watch models. The US website now offers the option of reserving a pickup time alongside normal mail delivery when buyers choose an Apple Watch model from the site,...


Facebook offers free Bluetooth beacons to US businesses

Beacons will trigger Facebook Place Tips on customer smartphones

Facebook is giving businesses another way to interact with customers, by offering stores Bluetooth beacons. The free devices are able to trigger Facebook's Place Tips on a customer's smartphone if they have the Facebook app installed, providing them with more information about the business, a welcome...


Citing slight risk of fire, Apple recalls Beats Pill XL speakers

System set up for full refund of purchase price for customers

Apple today announced a voluntary recall of Beats Pill XL speakers, including a refund for customers. Apple has determined that, in rare cases, the battery in the Beats Pill XL may overheat and pose a fire safety risk. The recall does not affect any other Beats or Apple products.


Briefly: Apple intervenes in Shack sale; SF churches take Apple Pay

Apple files brief to protect customer data from sale in RadioShack bankruptcy deal

Apple has filed a brief with a Delaware bankruptcy court in an effort to prevent the sale of some customer data as part of RadioShack's assets. The limited objection brief does not seek to block the overall sale of RadioShack, but simply wants to protect Apple customer data from being sold, since it...


MetroPCS will complete CDMA network closure on June 21

Majority of MetroPCS customers have already migrated away from CDMA

MetroPCS is finally pulling the plug on its CDMA network, as it shuts down the service in its last remaining markets. The carrier is still trying to get customers who have yet to upgrade to devices capable of connecting to T-Mobile's GSM, HSPA+, and LTE network, with the last of the shrinking group needing...


BT becomes a carrier again, offers discounted SIM-only contracts

Existing BT Broadband customers get discount on new mobile plans

British telecommunications giant BT has started its return to the mobile phone market earlier than expected, by offering its customers cellular connections. Becoming a carrier once again, after spinning off what would become O2 in 2001, BT is providing modest SIM-only contracts to consumers, with existing...


Apple service walk-in queue changing, uses phones as pagers

Customers can walk in, provide phone number, and be summoned to the store

According to multiple sources familiar with the matter, the latest changes to Apple retail by Angela Ahrendts is coming to stores soon. Most Apple retail stores will shift walk-in Genius Bar appointment notifications to one using customers' mobile phones as de facto pagers, not only giving time estimates...


TracFone settles with FTC over 'unlimited' plan throttling complaints

Carrier must pay $40M in refunds to customers for restricting unlimited data plans

A carrier has settled with the US Federal Trade Commission (FTC) over complaints it offered mobile phone contracts that claim to have "unlimited" data, but turn out do not. TracFone was accused by the FTC of capping and throttling customers on the "unlimited" plans, with the carrier agreeing to pay out...


Sky reportedly in talks with O2 over strategic partnership in UK

Early-stage talks could see Sky selling O2 lines to customers in quad play package

British carrier O2 has received some considerable interest in recent months, with broadcaster Sky allegedly in discussions with the mobile phone network. Reports claim Sky and O2-owner Telefonica are in early-stage talks, which could lead to a potential "strategic partnership" offering lines to customers...


Freeway Pro, Cocktail, MacFamilyTree

Daylite 4.1.4

Daylite is a productivity suite that allows businesses to share calendars, contacts, tasks, projects, notes, and more. The software also allows projects and tasks to be delegated among users, and includes a smart lists feature for quickly organizing related data. A problem that prevented customers from...


Bean, Color Splash Studio, Great Plain Text

Color Splash Studio 1.4

Color Splash Studio is a photo editing utility that includes a number of tools for adjusting grayscale, brightness, contrast, and blur parameters. Version 1.4 includes an enhanced painting brush, touchpad integration, and an updated interface. Additionally, MacPhun has teamed up with CanvasPop to allow...


iCash, Studiometry, PDF Studio

SixtyFour 1.0.5

SixtyFour is a memory optimization tool that allows users to force 64-bit apps to open in a 32-bit mode. The v1.0.5 release includes a number of new features and has been fully tested on Mac OS X Lion. In addition, the software is currently being sold on a donation basis, allowing customers to choose...


Presto, NetShade, Voila

Presto 1.2

Presto uses head tracking and image-matching technology to help simply the process of creating and editing videos. After importing a video and presentation slides into Final Cut Pro, the utility automatically creates a timed slide track that is displayed beside the presenter in the video. A free update...


ScreenFlow, Undercover, Power Manager

Power Manager 4.1

Power Manger allows users to create ergy saving schedules for their computers, as well as automate a number of tasks. Version 4.1 adds improvements for enterprise customers, including an updated self-signed certificate implementation, the ability to self-repair authorization rights, and the ability to...


Sticky Notes, ContaxCRM, eMail Bouncer Handler

ContaxCRM 2.2

ContaxCRM allows users to store, view, and communicate with customers and suppliers easily. With the new 2.2 upgrade, additional security options, incoming e-mail options, and reports have been added. Additionally, the default screen size now fits better in Macbook Air, and support is included for Online...


Jade Plug-in, ReelNQ, ScreenFlow

ScreenFlow 2.1.5

ScreenFlow is a screen capture tool that is capable of recording the contents of an entire desktop at the same time as a stream from a video camera. In v2.1.5 the YouTube publish feature will now upload content longer than 15 minutes for customers with accounts that allow it. The capture resolution of...


TotalFinder, Delegate, Kiwi

YouSendIt Express 2.7

YouSendIt Express can be used to send and receive files from a computer's desktop. The software sends files through YouSendIt's online file sharing service and includes features for automatically packaging files into a ZIP archive. Other features include password protection, certified delivery, and file...


Bug Reporter Kit, The Unarchiver, TrackTime

MBS REALbasic Bug Reporter Kit 1.0

The MBS REALbasic Bug Reporter Kit is a cross-platform bug reporting engine that allows developers to collect bug data from their customers. The software is capable of catching Windows System Exceptions, Signals on Mac OS X and Linux, and unhandled C++ exceptions. Developers are also provided with access...


Black Hole, AppDelete, iStat Menus

HotSale 1.4.9

A new 1.4.9 version of HotSale, a point-of-sale management utility that can be used to keep track of inventory, sales, customers, and rented items, has been released. The upgrade offers an enhanced automatic e-mail feature and extends e-mail functionality to support all reports. A printing error has...


ArtOptimizer, CheckUp, rubiTrack

SerialMailer 7.0

SerialMailer 7.0 allows companies and individuals to communicate with a large group of customers or friends without having to rewrite e-mails for each person. The new version adds a database manager for simpler organization, as well as the ability to send personalized attachments to individual users....


Youtube Converter for Mac, Tidy Up!, Graph Paper Maker

Blue Moon App 1.0

Chiaro Software has unveiled a new Mac-based customer management utility, Blue Moon App. The program can be used to browse and edit customer databases and to password protect stored information. A search field is provided for locating specific customers by name, and support is included for importing...


Nisus Writer Pro, Tidy Up!, RbApp

Nisus Writer Pro 1.4

Nisus Writer Pro is an entry level multilingual word processor with features such as table of contents, indexing, bookmarks, cross references and text wrap. Version 1.4 includes several new built-in menus that provide better integration with Sonny Software's Bookends applications. Customers will need...


Freeway Pro, Cocktail, MacFamilyTree

Daylite 4.1.4

Daylite is a productivity suite that allows businesses to share calendars, contacts, tasks, projects, notes, and more. The software also allows projects and tasks to be delegated among users, and includes a smart lists feature for quickly organizing related data. A problem that prevented customers from...


Bean, Color Splash Studio, Great Plain Text

Color Splash Studio 1.4

Color Splash Studio is a photo editing utility that includes a number of tools for adjusting grayscale, brightness, contrast, and blur parameters. Version 1.4 includes an enhanced painting brush, touchpad integration, and an updated interface. Additionally, MacPhun has teamed up with CanvasPop to allow...


iCash, Studiometry, PDF Studio

SixtyFour 1.0.5

SixtyFour is a memory optimization tool that allows users to force 64-bit apps to open in a 32-bit mode. The v1.0.5 release includes a number of new features and has been fully tested on Mac OS X Lion. In addition, the software is currently being sold on a donation basis, allowing customers to choose...


Presto, NetShade, Voila

Presto 1.2

Presto uses head tracking and image-matching technology to help simply the process of creating and editing videos. After importing a video and presentation slides into Final Cut Pro, the utility automatically creates a timed slide track that is displayed beside the presenter in the video. A free update...


ScreenFlow, Undercover, Power Manager

Power Manager 4.1

Power Manger allows users to create ergy saving schedules for their computers, as well as automate a number of tasks. Version 4.1 adds improvements for enterprise customers, including an updated self-signed certificate implementation, the ability to self-repair authorization rights, and the ability to...


Sticky Notes, ContaxCRM, eMail Bouncer Handler

ContaxCRM 2.2

ContaxCRM allows users to store, view, and communicate with customers and suppliers easily. With the new 2.2 upgrade, additional security options, incoming e-mail options, and reports have been added. Additionally, the default screen size now fits better in Macbook Air, and support is included for Online...


Jade Plug-in, ReelNQ, ScreenFlow

ScreenFlow 2.1.5

ScreenFlow is a screen capture tool that is capable of recording the contents of an entire desktop at the same time as a stream from a video camera. In v2.1.5 the YouTube publish feature will now upload content longer than 15 minutes for customers with accounts that allow it. The capture resolution of...


TotalFinder, Delegate, Kiwi

YouSendIt Express 2.7

YouSendIt Express can be used to send and receive files from a computer's desktop. The software sends files through YouSendIt's online file sharing service and includes features for automatically packaging files into a ZIP archive. Other features include password protection, certified delivery, and file...


Bug Reporter Kit, The Unarchiver, TrackTime

MBS REALbasic Bug Reporter Kit 1.0

The MBS REALbasic Bug Reporter Kit is a cross-platform bug reporting engine that allows developers to collect bug data from their customers. The software is capable of catching Windows System Exceptions, Signals on Mac OS X and Linux, and unhandled C++ exceptions. Developers are also provided with access...


Black Hole, AppDelete, iStat Menus

HotSale 1.4.9

A new 1.4.9 version of HotSale, a point-of-sale management utility that can be used to keep track of inventory, sales, customers, and rented items, has been released. The upgrade offers an enhanced automatic e-mail feature and extends e-mail functionality to support all reports. A printing error has...


ArtOptimizer, CheckUp, rubiTrack

SerialMailer 7.0

SerialMailer 7.0 allows companies and individuals to communicate with a large group of customers or friends without having to rewrite e-mails for each person. The new version adds a database manager for simpler organization, as well as the ability to send personalized attachments to individual users....


Youtube Converter for Mac, Tidy Up!, Graph Paper Maker

Blue Moon App 1.0

Chiaro Software has unveiled a new Mac-based customer management utility, Blue Moon App. The program can be used to browse and edit customer databases and to password protect stored information. A search field is provided for locating specific customers by name, and support is included for importing...


Nisus Writer Pro, Tidy Up!, RbApp

Nisus Writer Pro 1.4

Nisus Writer Pro is an entry level multilingual word processor with features such as table of contents, indexing, bookmarks, cross references and text wrap. Version 1.4 includes several new built-in menus that provide better integration with Sonny Software's Bookends applications. Customers will need...


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