View this article at: http://dev.macnn.com/articles/07/04/30/apple.procare.revamp
Monday, Apr 30, 2007 12:25pm

Apple ProCare revamp to axe...

Apple is set to restructure its ProCare service on Wednesday which will effectively double the cost of today's service. AppleInsider reports that the Cupertino-based company will split its existing $99 yearly retail service into two separate packages, with one for on-on-one Mac training and the other for repair-related services, leaving consumers just two days to receipt the current full service for $99. Teachers will receive a $20 discount on the new service, but discounts appear to be absent for customers looking to purchase both ProCare and "One-to-One" service.

Apple's ProCare brand will still offer Genius Bar reservations as well as "Fast Track" same-day priority repairs and general Genus Bar expedited service for up to three computers, but will no longer include in-store personal training sessions. Training will split off into a separate $99 per-year service called "One-to-One," according to the report, providing up to 52 one-hour sessions throughout the year.