Monday, April 30,2007 @ 12:25pm
Apple ProCare revamp to axe training
Apple is set to restructure its ProCare service on Wednesday which will effectively double the cost of today's service. AppleInsider reports that the Cupertino-based company will split its existing $99 yearly retail service into two separate packages, with one for on-on-one Mac training and the other for repair-related services, leaving consumers just two days to receipt the current full service for $99. Teachers will receive a $20 discount on the new service, but discounts appear to be absent for customers looking to purchase both ProCare and "One-to-One" service.
Apple's ProCare brand will still offer Genius Bar reservations as well as "Fast Track" same-day priority repairs and general Genus Bar expedited service for up to three computers, but will no longer include in-store personal training sessions. Training will split off into a separate $99 per-year service called "One-to-One," according to the report, providing up to 52 one-hour sessions throughout the year.