View this article at: http://www.macnn.com/articles/06/01/09/phoneherald.ships/
Monday, January 9,2006 @ 2:00pm
Monday, January 9,2006 @ 2:00pm
Mac PhoneHerald Broadcast Dialer ships
..Parliant today began shipping its new Mac-based PhoneHerald Broadcast Dialer with interactive voice response (IVR). PhoneHerald shares the telephony architecture of the PhoneValet message center, offering automatic dialing, personalized message delivery, and response collection. PhoneHerald applications include medical appointment reminders, school attendance calling/parental surveys, club meeting/membership reminders, small business service pick-up notifications/maintenance calls, and emergency response alerts. PhoneHerald is a combination of USB phone adapter hardware and Mac OS X software priced at $400 per phone line, and includes 200 free calls.
Specific PhoneHerald features
- Broadcast dialing to groups of people from a PhoneHerald-enabled Mac
- Delivery of automated, personalized messages
- Live transfer-to-operator capability from a PhoneHerald call interaction
- Text-to-speech engine with male and female voices
- Message response collection with enhanced search capabilities
- To-do list that tracks dialed calls requiring follow-up
- Ability to call different groups simultaneously via single or multiple lines
- Easy database/spreadsheet import of call lists