View this article at: http://dev.macnn.com/articles/05/11/22/itms.purchasing.issues
Tuesday, Nov 22, 2005 6:40pm

iTMS full-album purchasing ...

Angry iTunes Music Store customers are posting in Apple's forums, wondering why they cannot buy various albums online. Numerous users of both Macintosh and Windows iTunes software have received errors suggesting that the contents of their shopping carts have changed, that the server cannot be located, or that the album they are attempting to purchase has been modified. Some customers reported receiving all of these errors at different times, while still others found that the store works at random times but repeatedly returns to a non-operational state. One user changed her network settings which seemed to remedy the problem; however the solution appears to work for some customers and not others.

The problem appears to affect full album purchases, as most users report being able to download individual tracks of the albums that are problematic. Many of those affected reside in Canada, and many are using an internet service provider by the name of "Rogers Communications". One individual suggests that the company has implemented special software that is causing the difficulties with the iTunes Music Store, hampering downloads and preventing the retrieval of podcasts.