Messenger for Mac 5.0 has an updated design that features a Mac OS X-like brushed-metal look and feel in addition to a refined Preferences pane. Version 5.0 also includes new features that allow customers to develop their online personalities with customizable display pictures and the ability to view animated and custom emoticons. "Methods of communication and collaboration in the workplace have changed drastically in the last few years -- particularly with IM becoming a common means of interoffice communication," said Van Baker, vice president and research director for Gartner. "An enterprise solution is needed to provide a true office collaboration tool rather than the typical 'buddy' IM we have seen in the past."