| View this article at: http://www.macnn.com/articles/04/01/02/apple.quality.problems/ |
Friday, Jan 02, 2004 2:10am
Lawsuits threatened over iPod, iBook quality |
Several readers note that Reuters (republished by CNN and The Boston Globe) has published an "inaccurate" article on the recent iPod and iBook quality problems: "First, it knocks Apple's market share down to 2%. It goes on full of slanted hooey, and wraps up with stating that Apple's $99 iPod battery replacement was offered only after the ipodsdirtysecret.com web site came out, which is flagrantly untrue. The article makes no mention of the other battery replacement options that have always been available, or of the fact that ipodsdirtysecret.com now features a statement that Apple's warranty and replacement services are fair."
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