08/23/2004, 8:05am, EDT
Monday, August 23rd
Apple: 'Incredible demand' delays dual-2.5GHz G5s
In a separate note to customers, Apple said it would substitute an ATI Radeon 9600 XT w/128MB SDRAM card and ship the system in early September. Apple said that it would also offer these customers an additional NVidia GeForce 6800 Ultra DDL Graphics Card Stand-Alone Kit by September 17. However, customers who chose to wait will recieve their custom-built Power Macs with the Nvidia card in mid-September. The Nvidia card is required for driving Apple's large 30-inch flat-panel Apple Cinema display.
In the company's conference call last month, Apple said that IBM's G5 manufacturing problems was the cause of the delay in in the G5 iMac launch, which now is rumored to debut at the end of the month. Last week two research analyst firms warned of continued G5 processor shortages.
Filed under: Apple
,
, 17
,
,
,
,
,

subscribe to comments
for this article
If we are believe Apple, there must be some serious flaw in their order-taking and order-promising procedures. It must be decentralized, so that when say 1000 orders come in from 1000 customers at the same time, the apple store computer checks the availability, let's say 500, and sees that each order is less than 500, so an early delivery date is promised. Only later is it recognized that there's a problem.
but does this make sense for one of the most tech savy firms around? Nope. I think we have to look elsewhere for an explanation. Maybe IBM problems, maybe a huge institution or institutions bumped us regular folk to the back of the queue...but regardless, I think we deserve an explanation that doesn't insult us.
Oh, and don't forget that Apple has already publicly stated that they'll be announcing a new G5 iMac next month, which means more constraints on an already constrained chip (either that or their just announcing it, with usual Apple flourish, and then not have it available for delivery until November, just like Apple sells everything). But, I hear Apple has lot's of eMacs available for you all, if you don't mind built-in screens. Maybe if you all are lucky, you could get it by Christmas. Or you can call dell, get just as fast and good computer for half the price delivered to your door in a week. Sure, not as good and all, but at least you'd be able to, oh, I don't know, USE it sometime this year, rather than just being able to stare at an ever-changing delivery notice.
Hmmm, tough choice...
Maybe apple can do another one of those "We're a supercomputer" ads, saying something like "The new G5 from Apple, so powerful we don't sell it to anyone!" Or how about a slapstick one. You know, showing Apple's shipping department, people drinking, falling all over the place, tripping carrying your computer around, seeing the pieces all over the floor, voiceover starts to read "We at apple computer really enjoy our job, even if it means shipping things a little broken and a little late. But its OK, because we have 90-day free phone support and a one year warranty." Or a promotional one "Be one of the first G5 owners whose computers work consistently out of the box, and win a free .Mac subscription". That promotion could last until next year the way their supply and QA is going.
Apple are legendary at spin doctoring things; at making bad news sound positive. I prefer honesty myself. If they just said "A supplier has been unable to meet projected delivery dates and orders will be filled in the order in which they were received", I'd think better of them. But maybe Wall Street wouldn't....
Seriously -- just substitute 2.5 GHz for 2.0 GHz and this post could just have easily been made on this date in 2003.
Does Apple ever learn?
Well, I do understand people need these computers for their job. I also understand they CAN'T DO THEIR JOB if they don't have the computer! Waiting sounds so great. Yes, I'll just sit here waiting for my computer to come in. No, I'm sure I'm not losing my business to those who actually have computers to do their job.
And let's not forget that there's going to be a whole boatload of people trying to buy before the end of their fiscal Q4 to get their money out (esp. the gov't). You think they're going to use that on Macs? I wouldn't. I couldn't trust them to get me a delivery before October 1, and wouldn't be able to get the expense on this years taxes.
But that's OK. I'm waiting...waiting...waiting...waiting...
Those who complain the most, need it the least.