updated 11:55 am EST, Tue January 23, 2001
A MacNN reader writes that the Apple Pro Keyboard does not ship with the OS 9.1 CD update, despite documentation in Apple's TIL archive that says otherwise: "I ordered the keyboard from the Apple Store online using my $10 off iTools promotion on 1/11/00. The keyboard arrived yesterday and did not include the 9.1 CD. When I called Apple store support I was told the TIL was 'in error.' BTW, the keyboard was DOA! The Apple store promised to refund my money, but I am of course out my promotional $10 off."