Readers: iPod/iTunes 4.5 problems
updated 07:00 pm EDT, Tue May 25, 2004
iPod/iTunes 4.5 problems
A MacNN reader let us know about a widespread problem for many iPod users with iTunes 4.5. The update is apparently causing some users' iPods to fail to connect to the computer. The problem has been reported by multiple readers.
The anonymous reader writes:
"My daughter showed me that her 1st generation iPod would not
show up in iTunes.... just an 'OK to disconnect' message on the iPod (nothing
in the iTunes window or desktop upon connection).
Upon investigation I discovered that this is a rather common problem now since
the iTunes 4.5 update ... there are a dozen or more threads at the Apple
discussion boards on this issue spanning all generations of iPods..... there is
definitely something wrong with iTunes 4.5. [See on the issue]
Many people now have iPods which cannot be used with iTunes, or even in disk
mode. When reading the threads I saw a lot of desperation - P ram reboots,
reinstall of 4.5, deletion of library elements.... and as usual the Apple
'geniuses' dismissing the problem.
I hope that Apple get onto this, but given that the stakes are so high for
iTunes and the music shop, I susupect that the very last thing they would do is
admit to a problem openly."












used to...
05/25, 07:23pm reply
that used to happen with the old iTunes to me. I have a 3G iPod, but i haven't had that problem in a while now.
triple704
Fresh-Faced Recruit
Joined: May 2004
what an idiot
05/25, 07:47pm reply
didn't that guy know that you can't talk against apple on this site?
hey you stupid *%?, go buy a dell if you're not happy
tabarnak
Fresh-Faced Recruit
Joined: Jan 2003
SHOCKED!
05/25, 07:50pm reply
Stwike him, centuwian!
luxuryluke
Fresh-Faced Recruit
Joined: Dec 2003
well...
05/25, 07:58pm reply
So out of however many millions of iPods that have been sold, "dozens" have this problem?
Doesn't sound like a "problem" to me. How many of these people have run diagnostic software to check for and repair disk errors?
If your iPod cannot be used as an external hard drive, that sounds more like a disk error than an iTunes 4.5 problem. Almost every time I've had problems with my iPod, DiskWarrior fixed the problems. On only one occasion did I have to do a complete reset with the iPod utility.
Before blaming Apple, how about trying to fix the problem yourself? If it IS a serious falw in the software, fine. But do some diagnostics first and make sure it's not simple disk corruption.
slipperfrog
Fresh-Faced Recruit
Joined: Nov 2002
It is a problem
05/25, 08:21pm reply
I was actually experiencing this just this past weekend. My girlfriends Mini was acting every strange. It would show up on the desktop, but iTunes would sometimes not rec. Then, when I tried to update it, the updater says no iPod is attached, yet it is sitting their on the desktop.. Very strange...
matttichenor
Fresh-Faced Recruit
Joined: Nov 1999
???
05/25, 08:54pm reply
try pluging it in again or restarting the computer. that usually fixes most problems i come across.... of course i leave mine on for days at a time...
triple704
Fresh-Faced Recruit
Joined: May 2004
First generation
05/25, 10:51pm reply
I use a first generation iPod with iTunes 4.5 with no problems.
unregistered
Junior Member
Joined: Mar 2001
It's an iPod Driver file
05/26, 12:08am reply
I had all kinds of problems, too, and picked up a fix on one of the other forums out there. As best I can recall, the solution is to delete ipodriver.kext in /System/Library/Extensions, download and reinstall iTunes (you can do a custom install to install only the driver), and restart. This fixed it for me - I have never had any further problems.
I would guess that sometimes the iTunes installer doesn't properly replace the driver file with the updated one.
Buran
Fresh-Faced Recruit
Joined: May 2000
re: it is a problem
05/26, 12:51am reply
OK. So did you run the disk utility to scan your iPod for errors? Have you run DiskWarrior?
If it's got a hard drive, it can be corrupted. It's happened to me many times. DW works 99.9% of the time in correcting even major errors, and that one .1% was the time I had to run the iPod restore software.
If you still can't fix it, is there an Apple store nearby, or do you have a friend with a Mac? Take it in and see if it'll mount on any of the machines there. Maybe the people there can give you some assistance as well.
Hope you get it working again!
slipperfrog
Fresh-Faced Recruit
Joined: Nov 2002
Some problem here
05/26, 12:57am reply
I've had some problems with my iPod and iTunes, but I'm pretty sure it started happening before iTunes 4.5 (I think it may have started when I got a replacement iPod for my original one, which stopped playing or something). Basically, if I put my iBook to sleep when the iPod is connected and mounted, when I wake the computer, the iPod refuses to show on the desktop or display in iTunes. It shows up in Disk Utility, and I can mount/unmount it there, but that doesn't get it to show. If I go to /Volumes, it then shows on the desktop, but still a no show in iTunes. I have to restart to get this to work again (and it seems like if this occurs, I also can't see disk images on the desktop either).
LouZer
Fresh-Faced Recruit
Joined: Nov 2000