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http://www.macnn.com/articles/03/11/04/firewire.dataloss/

FireWire dataloss issue with Panther detailed

updated 08:05 pm EST, Tue November 4, 2003

 
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, has offered more details: "FireWire drives under some Mac OS platforms occurs with OXUF922-based products with software revision 1.03 or less. It does not affect any other Oxford products such as the OXFW911 FireWire and OXFW912 Firewire800 bridge solutions."

"We recommend that end users upgrade to the latest version 1.05 software (released in September), available from the manufacturer of your external drive. We can also confirm that the problem is most likely to occur on shut down, sleep or restart of the Mac with the FireWire800 drive connected. o avoid this issue on existing drives (those not upgraded to 1.05), users should ensure that they power up their Macs before plugging in their FireWire drive, then before closing down, going to sleep, or restarting, they should move the Firewire drive to the trash-can, and then disconnect it."


by MacNN Staff

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  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

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    11/04, 08:58pm | report spam | Reply |

    Apple not at fault?

    So does this statement exhonerates Apple from this problem? Sounded like that Oxford's early FWs are the culprit.

  1. MacNN.com Reader

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    11/04, 09:23pm | report spam | Reply |

    Highly Suspect

    This statement is highly suspect, since I've read several reports of FW400 drives using the Oxford 911 chipset dying in the same way as the 922 drives, on both Apple's discussion boards and MacFixIt.

    There are always a rash of Firewire complaints after any OS upgrade (partly the placebo effect of a major system change causing people to think an unrelated failure was caused by the upgrade, partly existing disk problems exacerbated by new software), and some of the FW400 failures are probably false alarms or maybe caused by a completely unrelated issue...

    ...but I'm not willing to believe that that many competent-sounding users are that confused about what caused their 911 drive failures. Even if it's much less common than the one with 922-based drives, there's some related or similar bug affecting 911-based drives, so I'd recommend caution despite the apparently simple fix outlined in this announcement.

  1. MacNN.com Reader

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    11/05, 01:38am | report spam | Reply |

    Culprit

    Exhonerate my a**! Oxford is a top chips maker. Apple f*cked with 10.3 which is why those drives worked in OS9, 10.1, 10.2, Windows and not in 10.3.

    Security problems, 15" AlBook, and this. And there are still apologists out there. Sheesh.

  1. MacNN.com Reader

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    11/05, 10:14am | report spam | Reply |

    Re: Culprit

    Now there's a mature, well informed answer.

    Perhaps 10.3 uses part of the protocol that wasn't used before? If it was a Panther problem, then it'd be easier for Apple to release a patch, don't you think?

  1. MacNN.com Reader

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    11/05, 12:28pm | report spam | Reply |

    Ah

    You a gain, even if Steve told you himself that Panther is at fault, you'd probably say that his honesty exhonerates Apple and further throws doubt on that of manufacturers' claims.

    Maybe because Apple, or any other companies per se, does and cannot release firmwares for products it did not make? When's the last time you see MS or Red Hat release firmware? Well, Apple may be the exception but the way it endorses certain product (the d-link usb adapter, for example, but I don't think Apple ever released firmware for it either).

  1. MacNN.com Reader

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    11/11, 09:07am | report spam | Reply |

    pfft

    You can't even spell "exonerate", so shush.

    And Highly Suspect, that's not the placebo effect at work, it's the post-hoc fallacy. (Just a nit-pick:)

  1. MacNN.com Reader

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    Joined: Jul 2001

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    01/25, 02:33am | report spam | Reply |

    Stopped using Firewire

    I can't afford to lose any more data, so I'm using my FW drives for only non-critical data. I have had an external firewire 400 drive lose numerous files. Upon restarting after a crash in Panther, the files are unrecoverable with either Disk Warrior or TTP4.

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