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http://www.macnn.com/articles/03/06/20/apple.acknowledges/

Apple acknowledges continuing .Mac problems

updated 04:30 pm EDT, Fri June 20, 2003

 
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Apple today acknowledged continuing , for the past month or so. Apple says that the HomePage content access problems as well as "all other aspects of .Mac" from earlier in the week have been resolved, but that the system continues to experience slow mail delivery. Apple also acknowledged that its .Mac system status message has not been tracking the problems, as it was designed to do.



"The first outage, which affected access to HomePage content, appears to have begun mid-evening on Wednesday, June 19th, and was resolved mid-morning on Thursday, June 20th.



"The next outage, which affected access to all aspects of .Mac, appears to have begun in the early morning of June 20th, and was resolved several hours later. Currently, we are experiencing slow Mail performance at this time. Delivery of messages to and from Mac.com accounts may be delayed; however, no mail will be lost and the matter is being addressed.



"We regret the recent lack of parity between the .Mac system status message, and actual outages of the various .Mac services. All levels of .Mac management have been made aware of this discrepancy, and we will resolve this procedural matter as soon as possible."


by MacNN Staff

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