Readers report iTMS discrepancies, issues
updated 05:10 pm EDT, Wed June 11, 2003
One MacNN reader writes: "Just saw Finding Nemo this weekend and according to the end credits, the soundtrack is available in stores. I find it odd, however, that it's NOT available in the iTunes Music Store. Given that Jobs runs both Apple and Pixar, you'd think new Pixar soundtracks would be available right away in the ITMS."
John Fowler writes: "I have been unable to purchase any songs from the iTunes Music Store for over two weeks due to this weird error. The billing of a purchase from May 28, 2003 failed and I owe Apple $2.12, preventing me from buying anything until I pay up. When I provide a perfectly valid
credit card number, the store accepts it, but doesn't attempt to clear
the outstanding purchase, putting me right back where I started." Fowler emailed Apple and was informed that the issue was affecting a number of users, and would be resolved as soon as possible.
Gabriel Botnick observes: "I was just checking out the iTunes Music Store for the Robbie Williams CD, Escapology. I found it very interesting that the songs could not be purchased individually...only as an entire album. I thought the whole point of the ITMS was that consumers could buy only the tracks they want for 99 cents. This may be the way Apple plans on attracting big name acts."
Added: In response to complaints that certain albums are only available in whole, one MacNN reader writes: "This is not new, it has been that way since day one of the service. I read somewhere that this is not Apple's doing, but a requirement set by certain artists. [...] What gets played on the radio is such a limited sampling of what many artists are all about. Some artists are all about singles and hits, while others are more about deeper cohesive messages that you can only really get at by listening to an entire album. Or it could just be because they will make more money by forcing buyers to buy the filler songs on the album."


