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Peripherals-Misc

04/18/2003, 12:30pm, EDT

Friday, April 18th

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Apple confirms USB bug in Mac OS X 10.2.5

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Apple has confirmed a Mac OS X 10.2.5 USB bug with some hubs and USB devices that causes a kernel panic on systems: "A kernel panic occurs a few minutes after starting up and you are prompted to restart. The following information may appear in the panic.log file (/Library/Logs/panic.log): 'Unresolved kernel trap(cpu 0): 0x300 - Data access'". Apple also notes that "dsimportexport" command in Mac OS X Server 10.2 does not have the ability to export data from a Directory Service database, but will import information as documented.

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110382 04/18, 1:15pm, EDT ...indeed
there is a USB bug. I have ole' SkanMaker X6 connected directly to the computer and now it does not work under Classic with OS X on, restarted in Classic mode - no help, OmniPage X crashes after two scans all the time. Tried to reinsatll driver - computer hangs in Clasic - this is something I would expect from Windoze, not from Apple. Would like to downgrade back to 10.2.4 - apparently it is not possible to do easy way... oh well... will wait for next update or something

iBook 600 dual USB, 12", 20G, 386Mb

posted by MacNN.com Reader

110383 04/18, 1:36pm, EDT usb bug (apm)
i noticed an update or two ago that if the tibook is asleep and you have a usb mouse plugged in, when you pull the usb cable out, the laptop wakes up even though the lid is closed -- odd.

posted by MacNN.com Reader

110386 04/18, 2:07pm, EDT bugs
It seems to me that APple is doing a terrible job in the QA department, whether it is in the software or the hardware. Shoddy workmanship on the computer laptops is being more and more, just look at the forums here if you don't believe me. SO much for the quality myth.

posted by MacNN.com Reader

110387 04/18, 2:13pm, EDT They'll get squashed...
Apple Rules

posted by MacNN.com Reader

110388 04/18, 2:32pm, EDT Re: bugs
It seems to me that APple is doing a terrible job in the QA department, whether it is in the software or the hardware. Shoddy workmanship on the computer laptops is being more and more, just look at the forums here if you don't believe me. SO much for the quality myth.

How much QA can a company do? Its a bug with USB hubs, but not all hubs, and in some cases, some hubs only some of the time. Maybe the problem is Apple's QA department doesn't have enough crappy third-party hardware hooked up to their machines to make sure that every little update doesn't break some non-standard hardware. Maybe more people should be complaining to the manufacturers of their crappy USB devices to find out why they aren't working properly (although if the WWW is any indication, standards get thrown out the window when it becomes inconvenient).

Now, the date/time bug and modem problems, those indicate issues with Apple's QA department.

posted by MacNN.com Reader

110389 04/18, 2:32pm, EDT Oh, so it is a bug...
Gee, and I thought those Kernel panics were all my fault...

posted by MacNN.com Reader

110390 04/18, 3:09pm, EDT quality problems
Apple's hardware QC is definately not what it was in the past.

Im typing this on a rocksolid powerbook 1400 because my G4's mobo died (out of warranty) and my new ibook is out for warranty repair for the second time since I've owned it (2 months).

A quick trip through apple's own forums indicates to me that their recent hardware has been less than stellar in the QA department.

Based on this, and the obnoxious attitude and poor service I've gotten from apple regarding my defective ibook, I probably wont be purchasing any more apple products.

oh well......

posted by MacNN.com Reader

110393 04/18, 3:30pm, EDT Apple QA
All software has bugs; there is no perfect software, no how well designed up front the project may be, and no matter how thorough and rigorous the QA process throughout. There is always a judgment call involved in how long a development cycle should last. The more time devoted to QA, the more robust the release (and the less need for a future bug-fix release. On the other hand, if Apple takes that approach its customers will invariably complain that it takes too long to send fixes. The alternative is to err on the side of sending out a quick release (with minimal regression testing), though the risk here is that for every bug fixed a new one will be introduced and Apple will only trade one problem for another.

So Apple (and all software developers) are in something of a no-win position on this score. For my part, I would rather err on the side of more QA than on less. As the adage goes, the bitterness of bad quality last long after the sweetness of having met the schedule is gone.

Jeff Mincey

posted by MacNN.com Reader

110394 04/18, 3:32pm, EDT re: quality problems
I'm typing this on my rock-solid Quicksilver dual-GHz G4 that's over a year old. I could have also typed it on my rock-solid iBook that's nearing its second birthday using an Airport network that's just as old and also works flawlessly (all the while listening to a year-old iPod that's perfection itself).

Based on this, and the great attitude I get from the employees at the two Minnesota Apple stores, I'll probably be purchasing many more Apple products in the future.

oh well......

posted by MacNN.com Reader

110395 04/18, 3:53pm, EDT Fixed? Using Prebind cmd
I performed a "Re-Prebind Files" using Cocktail 1.2 http://www.dicom.se and that seemed to fix the problem for me.
Cheers!

posted by MacNN.com Reader

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