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http://www.macnn.com/articles/03/04/10/apple.responds/

Apple responds to reseller contract disputes

updated 03:20 pm EDT, Thu April 10, 2003

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Apple today said that the recent contract disputes that have led to both :

"According to sources, some of the dealers in question were unhappy with new clauses inserted by Apple into its contract, including one that gave Apple the right to inspect its resellers' business records even after a dealer was no longer selling the company's products. ...A group of smaller dealers is suing Apple over its business practices, alleging, among other things, that the company gives preferential treatment to its own retail outlets."

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04/10, 03:30pm | report spam | close Reply |
Whiners

Apple is all powerful, you shall kneel at her feet.

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04/10, 03:43pm | report spam | close Reply |
more like

...rotten to the core...

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04/10, 04:04pm | report spam | close Reply |
1.5% of Total Revenue...

But what %-age of iPod revenue?

Many many heads that Apple would never otherwise enter, will see the iPod if it is on the counter in Target or at dell.com.

Has Apple given up on the other 95% already?

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04/10, 04:11pm | report spam | close Reply |
One point Five Percent

Wow, Apple is doing so well they can just walk away from 1.5% or how many millions in sales? I think the Al Gore school of economics is being taught here. I know but it didn't cost us 80 million bucks, we saved 10 million in mailing cost to those vendors. The thought of trying to limit your exposure to liability by throwing away that kind of change is stupid. Clearly, this is a one sided contract and not equitable in any way shape or form. Those signing are prisoners of Apple and need to diversify of go under. It is only a matter of time before there is a 'company store' competing next door to the local sellers. What then?

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04/10, 04:37pm | report spam | close Reply |
huh?

Yes, I'm sure it's all Al Gore's fault. Good call there. I hope you post more often in the future.

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04/10, 05:04pm | report spam | close Reply |
next

after the companies, then come the customers who will be bound and gaged to apples whim. Geez, they are becoming more like a dictatorship, wait until they have a bigger marketshare. They'll make Microsoft look all warm and fuzzy.

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04/10, 05:38pm | report spam | close Reply |
wait until...???

larger market share? LARGER MARKET SHARE??

Let's see now... when Jubs pulled off his coup, their revenue was what 11 billion? Marketshare was what, 7-8%. Noe heir revenue is 5.7 billion and marketshare is what 3%?

Oh, BTW, coming soon, they will be "extending" many of the provisions of that new reseller contract to all purchasers. Wanna buy a Mac? Well, you'll have to turn over to them every single e-mail address you have on your comuter to them. AND you'll be obliged to do this for 5 full YEARS after you dispose of your Mac. And there will NOT be any warrenty; something goes wrong, tougyh s***. Oh and finally, if your upset about you Mac breaking 3 months after you bought it, you will NOT be allowed to sue or take any legal action against them.

1% marketshare herrrrrrre we come!

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04/10, 05:45pm | report spam | close Reply |
By the way

The "wait until...???" guy was high on methamphetamine when he posted that. Just FYI.

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04/10, 05:50pm | report spam | close Reply |
Methamphetamine

He really shouldn't have mixed it with the LSD. Jeezus.

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04/10, 05:55pm | report spam | close Reply |
authorized dealers out to

A local dealer (who just fixed my mac) is closing in a month because of this new contract. Apple is just asking for too much and taking away any rights of these resellers, it's depressing to see a company I admire and rally for act this way towards it's own faithful.

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04/10, 06:10pm | report spam | close Reply |
To all MacNN readers

Dear MacNN readers,

I have my head up my a**.

Regards,

Steve Jobs
Chief Executive Officer
Apple Computer, Inc.

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04/10, 06:17pm | report spam | close Reply |
shhhh....

April 10, 2003
Update: 970 PowerBook Production: Accelerated 970 Production

Further discussions with Apple OEM assembly partners have given us up to date information on motherboard production for both PowerBooks and PowerMacs, both using the IBM PPC 970 processor.

First, we have been told, and we have second-sourced the claim that 15.4-inch PowerBook motherboards are now in production and are shipping regularly to Apple's contract PowerBook assembler. Next, we have been told, and we have also second-sourced a claim that bid requests for a fully-designed 970-based board for the 17-inch PowerBook were received by two assembly plants this past Friday, with a submission deadline for replies of April 30th.

Finally, a reliable source in engineering management at the ODM supplier providing the upcoming PowerMac motherboards has informed us that those boards went into volume production this past Friday, and that first shipments to Apple's final assembly partner for the new PowerMacs is to take place "about April 15th."

We will add that our sources seem consistently taken aback by what they all characterize as the unexpected and very unusual hurry involved in all work on these new desktop and portable Apple products. Every step in each process is being scheduled far tighter than is normal for a new production run.

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04/10, 06:17pm | report spam | close Reply |
no suprise

apples way or the highway, no suprise there.

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04/10, 07:09pm | report spam | close Reply |
Eff Apple...

Dell and Target are right to drop them. If Microsoft had a "we have a right to examine your records even if you stop selling our product clause" (if this is true) then Apple people would be jumping all over saying "See, monopoly, dictatorship, evil, whatever...

Apple is limiting its market all by itself. It doesn't need outside forces to s**** up its business. It can do it all by itself.

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04/10, 07:23pm | report spam | close Reply |
I can see where...

...Apple is coming from. A Macintosh computer store in my area called Mac Guys is kind of a joke. My father bought a custom build to order option from them, saying it was coming direct from Apple.

He wanted to get the 30 GB drive rather then the default. What does Mac Guys do? They buy the iBook, and a drive, install the drive (when it should come to Apple with the drive built in) and charge him for the upgrade!

They also sell Apple's DVD media by the singles, not in the five packs...so they buy the five packs, take out the media and charge 6.00 a piece for one! This is the 2x media too...which for the 5 pack is 15.00 dollars!

MacNN.com Reader
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04/10, 07:24pm | report spam | close Reply |
I can see where...

...Apple is coming from. A Macintosh computer store in my area called Mac Guys is kind of a joke. My father bought a custom build to order option from them, saying it was coming direct from Apple.

He wanted to get the 30 GB drive rather then the default. What does Mac Guys do? They buy the iBook, and a drive, install the drive (when it should come to Apple with the drive built in) and charge him for the upgrade!

They also sell Apple's DVD media by the singles, not in the five packs...so they buy the five packs, take out the media and charge 6.00 a piece for one! This is the 2x media too...which for the 5 pack is 15.00 dollars!

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

04/10, 07:24pm | report spam | close Reply |
I can see where...

...Apple is coming from. A Macintosh computer store in my area called Mac Guys is kind of a joke. My father bought a custom build to order option from them, saying it was coming direct from Apple.

He wanted to get the 30 GB drive rather then the default. What does Mac Guys do? They buy the iBook, and a drive, install the drive (when it should come to Apple with the drive built in) and charge him for the upgrade!

They also sell Apple's DVD media by the singles, not in the five packs...so they buy the five packs, take out the media and charge 6.00 a piece for one! This is the 2x media too...which for the 5 pack is 15.00 dollars!

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04/10, 08:06pm | report spam | close Reply |
Interesting about Target

Ron Johnson, head of Apple's Retail Division, is the former CEO of Target. Hmmmmm.

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04/10, 08:06pm | report spam | close Reply |
To all MacNN readers

Dear MacNN readers,

I continue to have my head up my a** and I don't plan on pulling it out anytime soon.

Regards,

Steve Jobs
Chief Executive Officer
Apple Computer, Inc.

MacNN.com Reader
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04/10, 11:56pm | report spam | close Reply |
news

Apple is set to launch a new version of its iPod MP3 player later this month in a move that will see its rumoured online music service see the light of day and explain why the current 5GB model is proving so hard to find.

However, the new version may not be enough to get Dell back on board - it has just stopped selling the Windows iPod, after Apple rewrote its reseller Ts&Cs.

The changes Apple made to its dealer contracts - and Dell's decision to ditch the iPod, for that matter - was first revealed by our chums over at Think Secret and we have them to thank for this latest iPod info.

The new model, to be offered in 15GB and 30GB incarnations, not only sports a redesigned control system that adds QuickTime Player-style, fast forward, and track skip (forward and backward) buttons, removing them from around the scroll wheel, but will ship with a music transfer/recharge cradle.

Fortunately the cradle doesn't replace the iPod's 1394 port, but provides a more consumer-friendly way of sitting the iPod on your desktop. It also provides a USB 2.0 connection for Windows users.

Think Secret's sources reckon the new iPod will arrive at the end of the month, priced at $399 and $499, with the current 10GB version taking a price cut to $299.

The release may be accompanied by revised iPod software, potentially to support Apple's online music service, which would allow users to download tracks straight to their iPod. The service is believed to be based not on MP3, but Dolby's AAC, which would require a iPod software update. �

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04/11, 01:47am | report spam | close Reply |
The Internet

Gore invented the Internet, but I made it WWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWide!

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04/11, 02:28am | report spam | close Reply |
new ipods comin'

try not to get your panties in a bunch.

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04/11, 05:59am | report spam | close Reply |
Apple is doomed

They try to lose more and more marketshare. When you're stuck at 3 percent, you can't afford that. Hmm, stuck ? Not quite, losing ground is more like it.

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04/11, 08:44am | report spam | close Reply |
Good Riddance to Dell!

Dell was never a good fit! Dell customers shop on price, not quality.

I'm sure Mike Dell is all set to release an iPod rippoff with his logo on it. He's ripped off every hardware vendor he's ever worked with. He HATES selling other people's stuff.

And the indepedent Apple reseller died years ago when Apple started selling the entire line, including the high end 9600s, through the mail order channel. I remember when MacConnection had 8600s in stock and Ingram was telling me it'd be 90 days.

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Apple responds to reseller contract disputes

updated 03:20 pm EDT, Thu April 10, 2003

Whiners

more like

1.5% of Total Revenue...

One point Five Percent

huh?

next

wait until...???

By the way

Methamphetamine

authorized dealers out to

To all MacNN readers

shhhh....

no suprise

Eff Apple...

I can see where...

I can see where...

I can see where...

Interesting about Target

To all MacNN readers

news

The Internet

new ipods comin'

Apple is doomed

Good Riddance to Dell!

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Apple responds to reseller contract disputes

updated 03:20 pm EDT, Thu April 10, 2003

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Whiners

more like

1.5% of Total Revenue...

One point Five Percent

huh?

next

wait until...???

By the way

Methamphetamine

authorized dealers out to

To all MacNN readers

shhhh....

no suprise

Eff Apple...

I can see where...

I can see where...

I can see where...

Interesting about Target

To all MacNN readers

news

The Internet

new ipods comin'

Apple is doomed

Good Riddance to Dell!

Login Here

Register for our weekly email newsletter:

Connect tools:

Subscribe

to our RSS

Follow us

on Twitter

Most Read

10 Most Discussed

MacNN Marketplace