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http://www.macnn.com/articles/03/01/31/price.protection/

Price protection on direct Apple purchases

updated 12:35 am EST, Fri January 31, 2003

 
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MacNN reader Phil Lefebvr notes that the Apple Store offers a for purchases for official price changes from its retail stores and the online stores (some other vendors also have similiar policies: "Should Apple reduce its price on any shipped product within 10 calendar days of shipment, you may contact Apple Sales Support at 1-800-676-2775 to request a refund or credit of the difference between the price you were charged and the current selling price.  To receive the refund or credit you must contact Apple within 14 business days of shipment. "


by MacNN Staff

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  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    Amazing

    Finally, now people won't be (too) frustrated when they buy a mac right before the release of a new one.

    first post too!

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    YEAH!

    This is awsome! It is totally not mandatory for Apple to do, but a very nice move, which many people will love. Way to go Apple. Think Different! Think Customers!

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    this

    is great news

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    What does this

    mean exactly for the prosumer market ?

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    1 year warranty

    There is also a 1 year warranty on everything but have to pay for shipping and handling after the first 180 days.

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    this might be silly....

    It would be nice if they gave consumers a a 2-3 month window, LOL. I was kind of irritated when I got my ibook in August and then they bumped it up in November. Barely 3 months! Or at least like, Apple should give a 60% compensation on the difference.

    Then again, if Apple did that they would probably start losing money left and right.


  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    Old news

    My Apple store receipt says this, back when I got my spanking new 10GB iPod. The one I got 3-4 weeks before they announced the 20GB version.

    If I would have gotten it at Fry's I could have got money back, or a free upgrade.


  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    re: this might be silly..

    I interpret "any shipped product" to mean the exact same item you ordered, not a new/updated item. In other words, if the iBook you bought dropped in price within 10 days, you have price protection. If Apple comes out with a new, updated iBook which replaces the existing model you happened to order days before, then price protection does not apply since the unit shipped to you is not the same item - not by SKU/part number anyway. I may be wrong, but I'd be surprised if this applied to shipped items replaced by new/updated items.

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    ...the flack...

    If I'd bought a Cinema display at years end I'd be pretty ticked right about now... But then I didn't...

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    yes, but

    the iBook you have has most likely dropped in price. So you still have something to gain.

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