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http://www.macnn.com/articles/03/01/02/apple.suffers/

Apple suffers another .Mac service outage

updated 08:40 am EST, Thu January 2, 2003

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Apple has posted a note about another , which has been noted by many MacNN readers: "Access to the .Mac Web site (www.mac.com) is severly limited at this time due to an unexpected outage. Apple engineers have been working on the outage since 1:00 PM PST on 1/1/2003, and we will update this status notice as soon as possible."

"Although no user data will be lost, users will not be able to reliably access Webmail, edit HomePage sites, or access paid, members-only support until the issue is resolved. However, iDisk, client E-mail, and other services not directly dependent on the Mac.com Web site should not be affected. We apologize for any inconvenience."

by MacNN Staff

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01/02, 09:14am | report spam | close Reply |
piece of c***

.mac just plain .sucks

bryan.falchuk

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01/02, 09:20am | report spam | close Reply | delete
No problems before

Funny, I didn't have any problems getting mail until I read the article! I literally got email until I came to MacNN and saw the article!

.Mac doesn't suck, it's great. I'm so glad I have it. Occasional outages are rare. Other email services aren't always up, either, paid or free.

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01/02, 09:36am | report spam | close Reply |
Some people had trouble

sending e-mail through smtp.mac.com. Though I've had no trouble receiving it, or using the webmail. It seems to be localized to just some accounts.

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01/02, 09:41am | report spam | close Reply |
Re: Some people

Actually, I thought it sent through mail.mac.com. But I know what you mean.

I didn't notice a problem either, not that I spent New Year's Day in front of my computer waiting for my first piece of spam for the new year (woo!hoo! I'm going to be rich with the help of the soon-to-be-former secretary of state of Nigeria!)

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01/02, 10:07am | report spam | close Reply |
Someone has to say it

Where's our $50/$100 going?

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01/02, 10:09am | report spam | close Reply |
Re: Some people

I agree. I'll bet there are many people that just hang on their inbox all day long, and even if it fails to check even once in an hour, they scream bloody murder.

Who cares? It's a personal email account, no more or less reliable than any other ISP.

BTW, I had no problems checking my email.

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01/02, 10:33am | report spam | close Reply |
re: some people

Actually you did not know what he meant. The poster was right in saying smtp.mac.com and not mail.mac.com - which is the same setting I use. I guess you need to know more about something before you jump on someone.

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01/02, 10:36am | report spam | close Reply |
I bet it's Address Book

The iSync (Final 1.0) web site says your .mac address book online is now syncing with Address Book, I bet this has caused some sort of problem.

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01/02, 10:41am | report spam | close Reply |
.Mac is more than e-mail

.mac is more than just e-mail, folks. E-mail doesn't seem to be included with this outage, but other facets of .mac have been down for a few days. Homepage was hardly working at all, leaving many people unable to view the iPhoto webpages that they had created. File shaing pages were out, as well... I'm not sure what else went down...

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01/02, 11:07am | report spam | close Reply |
Re: some people

Actually you did not know what he meant. The poster was right in saying smtp.mac.com and not mail.mac.com - which is the same setting I use. I guess you need to know more about something before you jump on someone.

Actually I'm pretty sure I use mail.mac.com for incomping and outgoing mail. And I don't know where you're from, but I'd really like to know how "Actually, I thought it sent through mail.mac.com. But I know what you mean." could be construed as 'jumping on someone'. The way you make it sound, I wrote something like "Hey you idiot! Its mail.mac.com, not smtp.mac.com! I can't believe the stupidity of you people! Morons, all of you!". Hmmm, maybe that's what I meant by the "Actually" part of the sentence.

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01/02, 11:10am | report spam | close Reply |
No such thing as perfect

Your $$ are going to pay for the people that keep it running and minimize the downtime. If you find one server or site that has not had some down time, you let me know where it is, because it doesn't exist

MacNN.com Reader
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01/02, 11:10am | report spam | close Reply |
Re: more than email

It is more than email, but the complaints are rarely about anything but "I couldn't get my email all morning!". And, as has been said, these things don't seem to affect all users. I can only remember one time when I couldn't get my email, and never with my iDisk or the like (not that I use the iDisk much to have a good statistical sampling).

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01/02, 11:20am | report spam | close Reply |
Re: No such thing as perf

Try dreamhost. They are far more reliable and a much better value. I don't think I've ever had their system go down on me.

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01/02, 12:35pm | report spam | close Reply |
re-some people

"And I don't know where you're from, but I'd really like to know how"

I am from the left side of your brain wondering why there is no right side.

Mail server settings depend on which mail program you use, so both mail.mac.com and smtp.mac.com can work. As for suggesting someone is a moron and your poor spelling adds to the theory of 1/2 a brain.

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01/02, 02:30pm | report spam | close Reply |
some people

"...adds to the theory of 1/2 a brain."

Face it, you jumped off half-cocked and you're just digging the hole deeper. The first poster referencing the mail settings was not trying to insult anyone, unfortunately you are. Look inside for the answer to your anger.

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01/02, 02:54pm | report spam | close Reply |
re: re-some people

"Mail server settings depend on which mail program you use, so both mail.mac.com and smtp.mac.com can work."

Mail server settings depend precisely on what host your provider requires you to use. Apple gets to tell the mail server what port to listen for outgoing mail.. this isn't your call. You can test this from any command line with something like "telnet mail.mac.com 25". You'll notice that this request times out, as mail.mac.com isn't listening for anything on port 25. You'd need to use 'smtp' to deliver mail through mac.com.

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01/02, 04:19pm | report spam | close Reply |
Hijacked account?

Somebody hijacked my .Mac account and has been sending spam very recently. I've never posted my .Mac address anywhere yet just before the outage I began receiving undeliverable e-mail in my .Mac Inbox. All of it is Spam using my address! I've been trying to log on to change my password. I wonder if the Outage is related to this?

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01/02, 04:53pm | report spam | close Reply |
http://www.macrefuge.com

http://www.macrefuge.com

'nuf said.

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01/02, 04:57pm | report spam | close Reply |
re:Hijacked Account

heh heh heh....

MacNN.com Reader
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01/02, 05:11pm | report spam | close Reply |
.Mac outage or upgrade...

Maybe they are upgrading it for the keynote by Jobs next week and it is going to be so spectacular they want to build up to it? A little pre-show hype? Certainly Apple is more together 24 hour outage, no? I mean, they took our money! It ain't hotmail.

Go, Apple, Go!

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01/02, 05:12pm | report spam | close Reply |
.Mac outage or upgrade...

Maybe they are upgrading it for the keynote by Jobs next week and it is going to be so spectacular they want to build up to it? A little pre-show hype? Certainly Apple is more together 24 hour outage, no? I mean, they took our money! It ain't hotmail.

Go, Apple, Go!

MacNN.com Reader
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01/02, 06:47pm | report spam | close Reply |
.Mac .crash

Jeepers! The .Mac services have been increasingly sluggish for weeks now.

I was up late last night when the e-mail started shutting down and it is pretty near the last straw for me.

My God, just opening the stupid disk takes forever, and adding/deleting files is beyond miserably slow.

And don't send your web page link to any friends, because they will waste a day trying to get it to load. It is embarrassing to the Apple reputation.

Is this a server-power issue? Tech support? Someone asleep at the switch?

YUK!

MacNN.com Reader
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01/02, 07:37pm | report spam | close Reply |
Now it SAYS its up, but

Nothing is up!

MacNN.com Reader
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01/03, 03:43am | report spam | close Reply |
Starship Exeter

I don't know how much the mail servers are effected by load on the web servers but could this have anything to do with Starship Exeter and the Slashdot effect?

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Apple suffers another .Mac service outage

updated 08:40 am EST, Thu January 2, 2003

piece of c***

No problems before

Some people had trouble

Re: Some people

Someone has to say it

Re: Some people

re: some people

I bet it's Address Book

.Mac is more than e-mail

Re: some people

No such thing as perfect

Re: more than email

Re: No such thing as perf

re-some people

some people

re: re-some people

Hijacked account?

http://www.macrefuge.com

re:Hijacked Account

.Mac outage or upgrade...

.Mac outage or upgrade...

.Mac .crash

Now it SAYS its up, but

Starship Exeter

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Apple suffers another .Mac service outage

updated 08:40 am EST, Thu January 2, 2003

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piece of c***

No problems before

Some people had trouble

Re: Some people

Someone has to say it

Re: Some people

re: some people

I bet it's Address Book

.Mac is more than e-mail

Re: some people

No such thing as perfect

Re: more than email

Re: No such thing as perf

re-some people

some people

re: re-some people

Hijacked account?

http://www.macrefuge.com

re:Hijacked Account

.Mac outage or upgrade...

.Mac outage or upgrade...

.Mac .crash

Now it SAYS its up, but

Starship Exeter

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