updated 06:10 pm EDT, Fri August 23, 2002
Although a key selling-point of Apple's latest Power Mac G4 is its ability to house two optical drives, some owners are already reporting shortfalls. The new Power Mac case layout is reportedly able to house optical drives no larger than its OEM offerings. This shortcoming presents itself when users attempt to install third-party CD or DVD drives -- which can have trays up to 20% larger than Apple's standard drives. MacNN reader Jim Richter explains that he attempted to install a Pioneer DVR-A03 (DVD-RW) drive from his "Sawtooth" Power Mac in his new dual-867MHz unit. Mr. Richter was unable to fit the drive into the case, even with the drive doors removed. Apple Tech support has been unable to offer assistance to users with this problem.