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http://www.macnn.com/articles/02/07/22/.mac.transition/

.Mac transition woes

updated 11:05 am EDT, Mon July 22, 2002

 
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The transition to Apple's new .Mac email/Web service may be off to a shaky start, as several .Mac trial users and subscribers describe problems with the service. Some Apple Discussion Forum members note that Webmail has stopped working for their respective accounts, while several others report mail server errors. A MacNN reader wrote Sunday that 10-15 messages had disappaeared from his temporary iTools account, despite being far short of the 5MB limit.


by MacNN Staff

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Comments

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    No dice

    I think this may be caused from them switching servers or something, anyway you slice it this is not ok and for $100 a year I would demand a refund for any down time.

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    .Mac doesn't fly with me

    Last night I tried to download MY IMPORTANT BACK UP FILES files from my iDisk and they WERE NOT THERE! THEY WERE GONE. iDisk couldn't find them and I have yet to see them! Not the kind of back up system I want! Not worth a penny to me!

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    .c***

    i wish them lots and lots of trouble.

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    Completely Down

    And now WebMail appears to be completely down. Hopefully, they are just switching things over and it'll be back up soon.

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    THANKS

    Perhaps a little message on the webmail website would have been nice if they are indeed switching things over. If not, bad timing for the service to go down. Either way it sucks.

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    pathetic

    I bet it costs Apple a whole lot more to stream or host those lame a** QuickTime trailers for movies I care nothing about.

    To top it off, there are system outages for such an expensive service?

    What were they thinking?

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    It's 1pm ET

    It's 1pm Eastern Time - do you know where you .mac email is????

  1. hayesk

    Professional Poster

    Joined: Sep 1999

    0

    Whiny selfish brats!

    Show me an ISP that has never had any downtime and I'll apologize.

    For now, stop acting like a bunch of spoiled whiny brats. Transitions will have glitches, and every ISP, online service, etc. has had downtime - don't be ignorant. And for the person who wanted his money back - Gee, $8.33 a month, and it's been down less than a day - where should Apple mail your quarter?

    People buy a couple of Macs and expect Apple to be their slaves forever. I don't understand it.

  1. MacNN.com Reader

    Fresh-Faced Recruit

    Joined: Jul 2001

    0

    FU Apple

    I'm not only mad about email, but about the fact that you can no longer share photos online with iPhoto unless you know how to publish to your own web host. In other words, people like my mother can no longer share photos online, when the service was one of the biggest reasons she liked using a Mac. Now I have to explain why she can't do it anymore. FU Apple.

  1. johnpaul191

    Fresh-Faced Recruit

    Joined: Aug 2001

    0

    then don't subscribe

    i paid up for a year and it's been 100% ok so far. oh, and it's not $99, it's $49. i figure i have given thousands of dollars to the cable company and that service is c***. if there are some transitional growing pains, then i'll live. when you really do the math, .mac is not too bad. the software you get, the email, web storage, the other stuff all ads up. you get tech support included. to some people that's probably worth the $49 alone. i am one person that would do better if i could pick the little bits of the service i want, but that's not how it works. Apple has said they will be adding services and features to .mac as time goes on. the revenue generated will be put back into the project.
    even if Apple says 10% stay on, that's a standard now for web services going from free to pay. actually 10% is considered success. it's a misleading number because it seems a lot of people were hording .mac accounts. so say i had 10, eve if i see it as a good deal i probably won't sign up 10 accounts (though you can add 10 email addresses to one account for $10 each). my mac.com mail has save me in the last year. i went through a phase where my crappy DSL provider blocked access to smtp servers unless they hosted your domain (i can't afford that, it's a no profit site and the budget hosting did not provide smtp). the ONLY email i could send out from was my mac.com. it saved me till the contract was up and we switched to another provider. yahoo now charges for pop3 email. most everyone does. i only use webmail in a pinch (but i like the option). personally i won't really be able to judge .mac till 10.2 is shipping and i really get to take it for a spin. for now i figure giving Apple and .mac another $50 is a good investment in something i like to use. if you can't afford it, then don't pay. i don't have money to throw away (or i would have a new machine), but i can justify trying it out for a year at least, and i will be pre-ordering 10.2 this week. after the 10.2 demo at MWNYC i am very psyched to use it.

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