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http://www.macnn.com/articles/02/02/21/real.promises/

Real promises support, but gives no timeline

updated 12:45 pm EST, Thu February 21, 2002

 
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A MacNN reader forwarded a note from Real about OS X support for its products:

"I received your inquiry here at RealNetworks regarding our servers and players operating under Mac OS X. I get this question quite a bit and the answer is that we are working on it. We don't have it available quite yet but I am told they are in the process. So, we do have plans to support this OS in the future. They couldn't give me a time estimate but they assure me they are working on it. Our newest player, RealOne, focuses on a 3 pane interface and they are in the process of getting this working with OS X. I'm sorry that I don't have any definite information of when we will have it available but even the technicians aren't sure."


by MacNN Staff

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  1. iolaire

    Fresh-Faced Recruit

    Joined: Mar 2001

    0
    02/21, 06:33pm | report spam | Reply |

    A+ for support!

    Hey, that was a nice personalized note from RealNetworks! I'm always very happy to see emails that were written by a human!

  1. Joined:

    0
    02/21, 06:35pm | report spam | Reply | delete

    Yeah right.

    Lets see, anyone want to guess how long it will take for Real to get their act together? OS X has been in public beta form for a year now. That's 365 days. Even Microsoft got their media player to OS X (though it took them 8 months!). If any mac developers from Real are reading this, you guys deserve so much better than a company which treats you like second class citizens. I'd find a new place to work if I were you, somewhere that won't waste your talent and effort like Real does.

  1. Joined:

    0
    02/21, 06:36pm | report spam | Reply | delete

    Argh...

    ...yeah that was a flame, I know... I just am frustrated at the complete lack of needed attention that OS X is getting from so-called "cross-platform" companies.

  1. Joined:

    0
    02/21, 10:36pm | report spam | Reply | delete

    Now that's support!

    I think they should atleast publicly announce an ETA of a public beta, or atleast for now release a carbonized browser plugin to hold us over until their big real one player is available.

  1. brian_l

    Joined:

    0
    02/22, 08:51pm | report spam | Reply | delete

    Re: Yeah right.

    Actually, Mac developers get treated like royalty here. There just aren't enough of them.

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