http://www.macnn.com/articles/02/01/23/powerbookresq:.service/
PowerBookResQ: service for owners of old PBs
updated 06:20 pm EST, Wed January 23, 2002
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MacResQ announced today the launch of a new repair service for Macintosh PowerBook computers. The service, known as PowerBookResQ, will provide PowerBook users in United States with a source for service parts and labor. "PowerBookResQ is the only service of its kind for out-of-warranty PowerBooks," said Shannon Jean, President of MacResQ. The cost of the program is $100-- this price includes 3-way overnight shipping, the initial diagnostic service, and the "PowerBox" shipping cradle, which the customer can keep.
Fresh-Faced Recruit
Joined: Jul 2001
Rubber
Despite my three year AppleCare warranty:
I lost my right hand rubber of my TiBook for protecting the screen, but Apple nevertheless did not have these in stock, couln't order it, and the only option was to loose my TiBook for a couple of weeks! Since i work all over the world (that's why I bought a PoerBook in the first place: mobility! instead of a much better product for the same money, a PowerMac) this was/is not a option.
I asked to simply send the rubber (about one gram) but this was impossible...
Jeez, how I hate the "System" at those points!!!