updated 10:20 pm EST, Mon December 17, 2001
MacNN Readers Mo Mehlsak and Barbara Riegelhaupt note a very serious problem affecting Mac users running Microsoft Internet Explorer in Mac OS 9:
Apparently, the newly reborn Excite.com deposits a cookie for registered users that corrupts Internet preferences. The result is that IE/E'rage [Entourage] -- and for all I know, any other Internet app that uses the prefs file -- crashes on launch with a Type 2 error. A MS tech support staffer I spoke to said they had "dozens" of calls about it today. The fix is to move Internet prefs and files in the MS Cache folder [also found in the Prefs folder] to the desktop or trash, launch the Internet control panel to create a new prefs file, and either enter a new home page under the Web tab or choose "none."