Copyright © 2015
Category - Troubleshooting
Happy birthday to us -- The MacNN Podcast turned one this week, and so -- when you listen to this episode -- picture us both wearing jaunty party hats. Back down to the usual two-man rowboat, this week MacNN Editor Charles Martin and Managing Editor Mike Wuerthele talk about a few hot topics, and by that we don't mean the emo superstore down at the mall. Naturally, our recent site redesign -- the first in a whopping eight years -- is our first focus.
This is where coming new to a product may be a help: we've been using Quicken 2016 for around six weeks now while researching a full Hands On review, and in the mix of good and bad things we've found out about it, we entirely missed something. Quicken 2016 does not backup your data the way previous versions of the software did and, we'd say, every version of every software should. The more longstanding a Quicken user you are, the more likely it is that it wouldn't occur to you that the feature would be gone. Hopefully you haven't had any reason to notice the feature is switched off but at some point, you're going to, and it may be under the worst of circumstances.
Apple is establishing a Repair Extension Program for 2013 Mac Pro models, according to details provided in a leaked internal notice. It is said Apple and Authorized Service Providers will be able to repair certain Mac Pro systems manufactured early last year, after determining that graphics cards used in the production of the Mac Pro at that time were error-prone, causing freezing, restarts, video distortions, and in some cases preventing the Mac Pro from booting entirely.
If you ever need to get your Touch ID-enabled home button repaired, be sure to have it done by Apple Authorized Service Providers or Apple directly only: UK newspaper The Guardian reports that "thousands" of users who have had their Touch ID button repaired by third parties and found that their iPhone would then "brick" itself (become inoperative) after the next iOS update. The notorious "Error 53" that causes this, according to Apple, is a security measure to prevent low-level hardware hacking.
An outage earlier today has since been corrected, but affected users around the world with a roughly two-hour disruption of the various App Stores, some iCloud services, and related features such as Apple Maps. As of 11AM ET, the problem has been fixed and all services are reporting operational again, but no explanation of the nature of the outage or the percentage of users affected has been reported by Apple. The downtime struck for about two hours from around 10AM Eastern Time until noon.
Live, on desktop and mobile, is the new MacNN homepage design. We're pretty pleased with it so far, but with any major renovation of a venerable property with a deep history so many years after the last one, there are bound to be problems, concerns, and issues. Let's continue to discuss them, shall we?
It has been discovered that Apple acquired the two security researchers behind LegbaCore, Corey Kallenberg, and Xeno Kovah -- the developers of the firmware worm for Macs known as Thunderstrike 2. The hiring was revealed by fellow security researcher Trammell Hudson at a security conference in December, with Apple having brought the pair on board the previous month. LegbaCore had developed a method to infect Macs with a difficult-to-remove firmware hack that could be delivered via altered Thunderbolt connectors.
Following a successful campaign to legalize cellphone unlocking, winning key exemptions from the Copyright Office for repair, and strong support for repair-friendly state legislation, repair information repository iFixit has assisted in launching The Repair Association. The new group has been created to represent the other three million professional device servicers and consumer-level repairers as well.
The short version of today's Pointers is that your battery is fine, it just doesn't look like it's charging. So the answer is to not worry about it, but that's fine to say to you now, it's not fine when it's late afternoon and you cannot tell whether your phone is going to make it through the evening. While there is as yet no fix for the bug, if you're seeing the problem, then take these steps and it'll help.
On Wednesday, Apple made available its second betas of OS X 10.11.4 and iOS 9 .3 to pre-registered public beta testers, two days after releasing them to developers. While the main aim of both betas is enhanced performance, improved security, and fixing bugs from earlier releases, each one has some new and minor features that users will uncover when the final versions are released.