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Verizon will reconnect Chromebook Pixel owners to LTE network

updated 10:27 am EDT, Thu June 26, 2014

Early termination of free 100MB LTE allocation will be rectified by Verizon

Verizon is going to reconnect owners of the Chromebook Pixel who were disconnected from their accounts. The carrier will be working with affected users, who found their free 100MB of Verizon LTE wireless data per month for two years cut off after just one year, to reestablish accounts and provide them with the data they signed up as part of their Google notebook purchase.

Verizon spokesperson Debra Lewis told TechCrunch "We do understand that a very small number of Chromebook Pixel customers may have had a promo end prematurely. We apologize for this, and will work with these customers to address the situation." The total number of users remains unknown, though apparently the first owners affected by the closure of service reported the issue two months ago, with the problem only recently coming to light.

Chromebook Pixel
Chromebook Pixel

Google has already stepped in and offered affected customers a prepaid Visa card worth $150 as compensation. Neither Verizon nor Google have admitted to causing the fault.

by MacNN Staff



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