Adobe apologizes in wake of massive online services failure
updated 02:35 pm EDT, Fri May 16, 2014
by MacNN Staff
Downtime disrupted major publications
Adobe has issued an apology for Wednesday and Thursday's online services outage, which ultimately lasted about 28 hours. "We know we let you down. We apologize and are working to ensure it doesn't happen again," the company says. The cause of the downtime is said to have been server maintenance.
During the outage, any services that required an Adobe ID were inaccessible, including Creative Cloud. This had serious repercussions for businesses and individuals dependent on apps like Photoshop and Illustrator, including London's Daily Mail Plus, which was completely unable to publish content on Thursday.