updated 03:40 pm EDT, Fri May 16, 2014
Bug cutting off conversations for people switching from iPhone to Android
A new lawsuit -- filed through a federal court in San Jose, California -- is targeting Apple over problems with the delivery of SMS messages via iMessage, Bloomberg reports. The plaintiff notes that she, like a number of other people, suddenly stopped receiving texts from iPhone owners after personally switching from an iPhone to Android. Class action status is being sought in the case.
The underlying bug is connected to the Apple ID system. While texts from iPhones to people who have never owned an iPhone are being delivered properly, iMessage is apparently linking the numbers of former iPhone owners to their defunct Apple IDs. iOS' Messages app will report texts to ex-iPhone users as being delivered, even though the recipients in question never actually saw them.
An AppleCare representative recently claimed that Apple is trying to fix the problem, but that it has no idea how at the moment. There are some temporary workarounds, but none of them are believed to be reliable.