updated 10:40 am EDT, Wed May 14, 2014
Problem persisting despite long-standing complaints
Apple has acknowledged but is "clueless" about how to fix a problem with iMessages being sent to Apple IDs that are no longer in use, according to ex-Lifehacker editor Adam Pash. Pash recently switched from an iPhone to an Android device, but discovered that his phone number was still linked to the iMessage system, meaning that anyone sending him a text via an iPhone would have that message automatically forwarded to his old Apple ID. iOS' Messages app would claim the texts were delivered, but in reality he never received them.
In a recent technical support call, an AppleCare representative told Pash that while a lot of people are experiencing the problem and engineers are trying to fix it, they have no idea how. A number of stopgap solutions -- such as having iPhone users delete and re-add contacts -- may work, but none of these options are said to be reliable.
The issue has actually been ongoing since SMS and Apple ID chat were unified for iOS via Messages, but Apple has typically remained silent on the topic. Solving the glitch could involve rearchitecting iMessage or even the Apple ID framework.