toggle

AAPL Stock: 121.3 ( -1.07 )

Printed from http://www.macnn.com

Samsung Galaxy S5 seeing high camera failure rates

updated 08:00 pm EDT, Fri April 25, 2014

All US carriers affected by seeming flaw in new phone's camera

Reports are accumulating of frequent permanent failures of the Samsung Galaxy S5 camera. A significant number of the new Samsung flagship phone are alerting users that "Warning: Camera Failed" with every user effort to ameliorate the problem failing. Users have been instructed to contact customer care, with some people that Electronista have contacted telling us that they have already received a replacement device.

"We have learned that a limited number of Galaxy S5 devices may have an issue that causes 'Camera Failure' pop-up error message,"says Samsung about the issue. "We ask that customers affected call 1-888-987-4357 or visit their carrier for service under Samsung's standard limited warranty."

Initial reports surfaced from Verizon users, but Electronista has noted users from every carrier that sell the phone in the US have been affected by the flaw. Sprint recommends users visit the nearest Sprint location, or for users to contact customer care if they see the problem. Verizon has a similar statement, and notes that a replacement may be required.




by MacNN Staff

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

Follow us on Facebook

toggle

Most Popular

Advertisement

Recent Reviews

HP 14-x030nr 14-inch Chromebook

If you're like us, chances are you've come to realize that you need the ability to access the Internet on the go. Also, you've prob ...

15-inch MacBook Pro with Force Touch

Apple's 15-inch Retina MacBook Pro continues to be a popular notebook with professional users and prosumers looking for the ultimate ...

Typo keyboard for iPad

Following numerous legal shenanigans between Typo -- a company founded in part by Ryan Seacrest -- and the clear object of his physica ...

toggle

Most Commented