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Google, HP recall Chromebook 11 chargers after reports of melting

updated 12:03 pm EST, Tue December 17, 2013

Charger recall affects over 140,000 Chromebooks

Google and HP are starting to recall micro-USB chargers sold with the Chromebook 11, due to a number of reported heat-related incidents. A total of nine reports of power chargers overheating and melting have led to the recall, which asks for customers to contact Google for a free replacement, and to stop charging the Chrome OS notebook with the faulty device.

Recalled HP Chromebook 11 charger
Recalled HP Chromebook 11 charger


Details from the US Consumer Product Safety Commission picked up by The Verge states that there are around 145,000 chargers that are affected, sold with the Chromebook 11 through Amazon, Best Buy, and from Google and HP directly. Of the nine reports, one involves a "small burn to a consumer," while another involved "minor property damage" to a pillow.

The Chromebook 11 was pulled from sale barely a month after it first became available to buy. At the time, "Critical-level" messages were sent to stores ordering the withdrawal, with the charger fault thought to be the reason behind it.




by MacNN Staff

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