updated 12:49 pm EST, Thu November 21, 2013
LG firmware will fix TV fault over data transmission without user permission
LG has admitted that its smart televisions are sending data related to TV shows and content watched to its servers. The electronics producer will be releasing a future firmware update for the televisions, one that fixes an issue where user data got fed back to LG, even if the television's owner did not allow it in the device's options menu.
A statement from the Korean company provided to Engadget advised that the data, which included the TV channel and platform, is intended to help provide viewing recommendations to other owners of LG smart TVs. Collecting the name of files on attached USB devices is also for a feature, one which would provide more details about TV shows or films being viewed.
LG advises that it did not store private data, and in order to rectify this, will make sure that its data collection options work based on what the user selects. According to the statement, LG "regrets any concerns these reports may have caused and will continue to strive to meet the expectations of all our customers and the public."