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Lawsuit charges Apple knew about allegedly-defective iMac display

updated 06:36 pm EDT, Tue October 29, 2013

Backlit display from LG suspected, plaintiff seeks class-action status

In a new lawsuit against Apple, an Idaho Falls man is charging that Apple was aware of a problem with displays used in some previous generations of iMac that were made by LG for the company, but did nothing about the problem despite numerous customer complaints that the LED displays in the models made between 2009 and 2012 might fail, specifically that half the display would go dim for no user-caused reason. Apple has not yet responded to the suit.

Corbin Rasmussen is seeking class-action status for his suit, hoping to represent everyone who bought a 27-inch iMac with an LED-backlit display prior to December 2012. Rasmussen had such a machine where half of the display went dark 18 months after purchasing it. Apple diagnosed the issue but quoted Rasmussen a price of $500 to repair since the machine was out of warranty.

Rasmussen cites as evidence that the problem is widespread a 300-page thread on the AppleCare support forums, in which many of the posters are affected by the issue or similar ones. He asks that Apple institute a program to repair the defective iMacs regardless of warranty status, and seeks up to $5 million in punitive damages.

"Despite numerous complaints ... Apple has refused to publicly acknowledged the screen-dimming effect," Rasmussen's complaint charges, "and [it] has failed to stand behind its representations and products and offer a fix for impacted consumers." He also cites as evidence a 2009 TechCrunch report that referred to the 2009 iMac as an "iLemon," although the screen-dimming problem apparently became more widespread years later.





by MacNN Staff

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Comments

  1. Mr. Strat

    Forum Regular

    Joined: 01-23-02

    If they were made by LG, there's a good chance they were crap.

  1. pairof9s

    Senior User

    Joined: 01-03-08

    Yes, and Apple knows about the upcoming Apocalypse too...be sure and sue them after that one as well.

  1. bdmarsh

    Junior Member

    Joined: 02-17-06

    Hey, this happened to my wife's iMac as well, left side backlight drops to minimum. Can get it back to full brightness by sleeping the display, then waking it back up - for about 10 minutes or so.

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