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iOS 7 upgrade breaks supervision profiles, schools complain

updated 11:44 am EDT, Thu October 3, 2013

Apple promises fix later in October

Upgrading iPads to iOS 7 has inadvertently wiped out supervision profiles, a number of schools are complaining. The profiles are meant to restrict what students can access online, and give IT administrators remote management privileges. Without them in effect, students can access anything while away from a schools's Wi-Fi network, including content schools and parents might deem offensive or inappropriate.

One school district, Colorado's Manitou Springs School District 14, says it has taken to collecting iPads from students at the end of each day rather than let them use the devices freely at home. Take-home privileges will only be restored once profiles are as well.

Manitou adds that it has even gone to the extent of collecting hundreds of upgraded iPads, wiping them, and then reinstalling the apps and student that was originally on them. At other schools, some IT admins have altered DNS settings to prevent iPads from checking for iOS 7 and/or performing an over-the-air upgrade. "That helped us to keep a lot of our iPads running iOS 6.1.3. We plan to maintain those settings until Apple addresses the issue," an anonymous admin tells AllThingsD.

"Some business and education users have reported that their supervised devices have reverted to unsupervised when they upgrade to iOS 7," responds Apple spokeswoman Trudy Muller. "We are aware of this issue, and will have a fix this month."




by MacNN Staff

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