updated 10:28 pm EDT, Tue September 24, 2013
Collaborative tools, database access rolled into app suite
Aircraft manufacturer Boeing has made performing routine maintenance and diagnosing aircraft issues faster and easier for airline technicians with a suite of new mobile applications for iPad. With the apps, technicians will have immediate access to manuals, part numbers and other critical information to resolve maintenance issues plane-side and collaborate with co-workers located elsewhere. As a result, airlines can enhance real-time regulatory compliance, reduce flight delays and in theory, reduce operational costs.
"Mobile technology is an important aspect of our digital airline strategy, which is to harness the power of information, technology and analytics to create insights that give our customers the Boeing Edge: a competitive advantage in the marketplace," said John Maggiore, director of Fleet and Maintenance Solutions, Boeing Digital Aviation. "Data-driven optimization across flight operations, airspace and maintenance operations is saving aircraft operators millions of dollars in operating costs today. This is an exciting new chapter of that journey."
Features of the new maintenance apps include a Toolbox Mobile Library which will provide technicians access to maintenance documents for instant reference and use, wherever and whenever needed, hyperlinks between multiple manuals and airline-created content that will expedite access to critical documents so that users can easily search for documents and information about parts and fault histories, a Toolbox Mobile Parts app which enables technicians to instantly retrieve information about part availability including the airline's most current inventory information, and Maintenance Turn Time which gives technicians a secure connection to collaborate with their colleagues when troubleshooting a maintenance issue.
Boeing worked with several airlines for more than a year on the prototype, incorporating their input to optimize the user interface and maximize utility for line mechanics. Technicians will have instant access to critical information, including the maintenance history of an aircraft, when they need it most.